1. Home
  2. Cruise Reviews
  3. Seven Seas Explorer
Whilst the ship in general was really luxurious the time given to the shipyard to complete the fitting out showed in many areas:- Balcony door could not be opened from the outside on 3 occasions. Shower head was hanging loose from ceiling in cabin Painting on a wall in cabin 15mm on the slant, visible and noticeable. In the Meridian lounge part of the ceiling decorations fell to the floor, luckily nobody was hurt. Marble in shower and toilet were badly stained, possibly from chemicals in the water as the walls (same marble) were clean. Piece of decorative grill in theatre broke away when slightly leaning against it. Whilst all but the stained marble (was told there were many cabins like this and it was a warranty issue with the suppliers) were dealt with in a few hours it did raise questions of why (a) nobody had reported them before - the ship had been at sea for over 2 years (b) why cabin steward had not reported these problems There were several other very minor finishing touches that were of either a poor quality or had just not stood the test of 2 years in service. There was also confusion regarding dress code in Compass Rose, Men had to wear trousers (not jeans as the other ships) BUT on the last night we were informed casual dress was OK - the crew member on the door on the last night was not informed and he was sending fellow passengers to La Veranda for their final meal. I showed the crew member a copy of Passages where the relaxed dress code was mentioned but he still had to go to the Manager for confirmation.

Not enough time given to finishing touches

Seven Seas Explorer Cruise Review by tjeffery

4 people found this helpful
Trip Details
Whilst the ship in general was really luxurious the time given to the shipyard to complete the fitting out showed in many areas:-

Balcony door could not be opened from the outside on 3 occasions.

Shower head was hanging loose from ceiling in cabin

Painting on a wall in cabin 15mm on the slant, visible and noticeable.

In the Meridian lounge part of the ceiling decorations fell to the floor, luckily nobody was hurt.

Marble in shower and toilet were badly stained, possibly from chemicals in the water as the walls (same marble) were clean.

Piece of decorative grill in theatre broke away when slightly leaning against it.

Whilst all but the stained marble (was told there were many cabins like this and it was a warranty issue with the suppliers) were dealt with in a few hours it did raise questions of why

(a) nobody had reported them before - the ship had been at sea for over 2 years

(b) why cabin steward had not reported these problems

There were several other very minor finishing touches that were of either a poor quality or had just not stood the test of 2 years in service.

There was also confusion regarding dress code in Compass Rose, Men had to wear trousers (not jeans as the other ships) BUT on the last night we were informed casual dress was OK - the crew member on the door on the last night was not informed and he was sending fellow passengers to La Veranda for their final meal. I showed the crew member a copy of Passages where the relaxed dress code was mentioned but he still had to go to the Manager for confirmation.
tjeffery’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Seven Seas Explorer price drops
250,000+ people have entered their email

Cabin Review

Superior Suite
Cabin F2 804
I've already mentioned the problems but, apart from that, the cabin was as expected from Regent
Deck 9 Suite Cabins

Port & Shore Excursion Reviews