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Let me start by saying that this was my 8th cruise total and 7th with Carnival. It was my 3rd on the Triumph. I absolutely loved the Triumph up until this cruise. I left the Port this past Thursday morning with a completely different outlook on Carnival and the Triumph. Now, on to the cruise. I booked the cruise as a surprise birthday present for my girlfriend who had never cruised before. It ended up not being a surprise as I had to make sure that the dates would be ok and that she would be able to get off work. I initially booked an interior cabin back in December. In January, I called and upgraded us to a balcony as balconies are all that I have ever sailed in. I booked a balcony on the 6th floor, port side. In February, I decided to call back and check the availability of an aft balcony because I had always wanted to stay in one and I had received a fairly decent casino promotion. I ended up upgrading to an aft balcony on the 8th floor, room 8434 to be exact. The cruise was paid in full and all we had to do was wait until our sail date. Once our sail date arrived, we left home here in Northeast Arkansas around 0330 on embarkation day. We live around 7 hours from the port. It rained the entire way to NOLA and we arrived around 1130. I had selected the 1300-1330 time slot for check-in so we had some time to spare. We went to Wal Mart to pick up some last minute odds and ends and tried to grab a bite to eat and some swanky joint not far from the Wal MArt but there was a 2 hour wait. We opted to just drive to the port and find a spot in the parking garage and take a nap until our boarding time. When our time came, we rolled our bags all through the zig zag line in the terminal (which I don't understand why they couldn't just remove the little belt and let you walk straight through) and to the security line. We made it through security very quickly and then we had to walk through all the zig zag lines to get to the desk where we got our sign and sail cards. After a couple minute wait, we had our cards and were walking up the gangway to the ship. We were onboard within 10 minutes of entering the terminal. NEVER again will I check in before 1300! I did notice that every Carnival worker that I encountered throughout the terminal other than the woman who issued our sign and sail cards and the older security woman who scanned them just as we entered the gangway acted as if they hated their jobs. I don't think I've ever seen any more sour folks in all my life. If you hate your job that much people by all means quit and find a new one. We made it onto the ship and headed directly to our room. It was a long trek to the rear of the ship but it was definitely worth the trip. Our cabin (8434) was amazing! The larger balcony was so nice and we had some pretty cool neighbors on both sides. Our room steward, on the other hand, sucked majorly. He came by right after we had gotten to our room and discussed the times for room cleaning and the turn back service and I asked for the room to be tidied up twice a day. He asked if there was anything else that we needed and I asked for a bucket of ice for our drinks and another beach towel as there was only one left in our room and he said that he would bring us one while we were at dinner and that they were short on towels but he would bring us some when they were cleaned. Needless to say, he never brought the ice bucket or towel and we didn't see him for two more days. We had anytime dining and were assigned to the London Dining Room and that is where we ate dinner all 5 nights. The first night the food was great but the service was terrible. The second night we sat at table 225 and Maruta, Sumantri and Rambat were phenomenal. We asked to be sat in their section for the remainder of our trip and they obliged. We at lunch most days at Guy's Burgers and it was excellent. We ate the seaday brunch on both sea days and then we ate at the Lido buffet the other mornings. Brunch was great but the buffet was mediocre, at best. In Cozumel, we went to Mr. Sancho's. I had been there several times in the past and loved it. When we arrived this time, I noticed that they had added another pool with another swim up bar and the service there seemed to suck as our waiter only came to our little hut about 4 or 5 times. I gave him a $10 dollar bill as soon as he sat us down with hopes that he would take care of us but that logic backfired on me. We decided around 1400 to head back to the shopping area and then head back to the ship. The next day in Progreso, we just slept in and got off the boat around 0930 and visited the shopping area before stopping at the bar and pool there just as you get off the boat. We spent all day there. We drank beer all day for about half of what Mr. Sancho's cost us the day before. We bought some useless Mexican souvenirs and stumbled our butts back to the boat. We spent quite a bit of time in the casino playing table games. Dai Duong or "DD" as he asked to be called was awesome. He kept us laughing and was full of energy. If Carnival hired more folks like him, they'd be in good shape! We didn't drink anything from any of the bars and we didn't go to the spa or any of that mess. We did attend the magic show put on by Mark Bennick and I will say that even though that is the third time I had seen him, I still loved it! We also went to their production shows and they have went way downhill since my first Carnival Cruise in 2012. The seas were horrible the first three days. There were folks getting sick from all of the rocking everywhere. The ship seemed to be in about the same shape as when I was on it in April of last year but the majority of the crew acted as if they hated their jobs. I guess if I was stuck working on a boat around folks who were on vacation everyday for less than minimum wage I'd hate my job too. Aside from our waitstaff and the one card dealer most of the folks we saw were all sour acting and didn't smile and greet you by name like they have in the past. The cruise director, Jess was so-so, but those bows she wears have got to go. Disembarkation was fairly simple once we got out from behind the slow folks who couldn't find their citizenship documents and identification. I mean who packs that stuff away and don't carry it with them on get off day? Maybe I just have a low tolerance for idiots? Either way, they need to get with the program. Once off the boat, we made our way through all the stupid zig zag lines, out the door, around the corner and back in the door to Customs. That was the fastest I've ever been through Customs. The chick looked at my passport and said "be safe going home" and motioned me on through. We didn't even have to do any declaration forms. We waited for a couple of minutes for an elevator to take us to the parking garage and we were out. That's a brief rundown of my experience. Now here is MY opinion on the experience. IT SUCKED! It was nothing like my first several. Maybe I'm becoming intolerant in my old age but it makes me fuming mad to go on vacation to relax and have to listen to screaming and crying children. Like little bity tiny babies. Why in the world would you bring a child that small on a cruise? They will not remember it and will be more of a bother to you than what it's worth. Have some respect for the other 2499 people on the boat and leave the brats at home. and if you insist on bringing a child that is old enough to walk and talk, please for the love of everything holy, don't just get them on the ship and turn them loose like cats behind a Chinese restaurant. Gosh dang folks. I get the fact that you prolly don't like them but why bring them for 2500 other folks to have to deal with while they're on vacation and trying to enjoy themselves. I got tired of seeing folks getting trampled by punk kids as son as the elevator doors would open. They were playing games of tag and hide and go seek all over the ship. That mess gets old. I was on the very back of the ship on deck 8 and there were kids running and screaming outside my room every day and night. It got old hearing that mess. I'd pay twice the fare if someone would come out with a child free cruise. And don't even think about getting into a swimming pool or hot tub. They were over ran with children jumping and splashing and being loud and disruptive. Nobody wants to listen to that folks. Enough about the children that are out of control. The ship is in bad need of some updating but I'd say the crew is in even worse need of updating. Send all them folks home and get some fresh faces in there and treat them better. Especially all the folks that work in the port!

My worst Carnival cruise to date.....

Carnival Triumph Cruise Review by razorback39

3 people found this helpful
Trip Details
  • Sail Date: April 2018
  • Destination: Western Caribbean
  • Cabin Type: Aft-View Extended Balcony
Let me start by saying that this was my 8th cruise total and 7th with Carnival. It was my 3rd on the Triumph. I absolutely loved the Triumph up until this cruise. I left the Port this past Thursday morning with a completely different outlook on Carnival and the Triumph. Now, on to the cruise.

I booked the cruise as a surprise birthday present for my girlfriend who had never cruised before. It ended up not being a surprise as I had to make sure that the dates would be ok and that she would be able to get off work. I initially booked an interior cabin back in December. In January, I called and upgraded us to a balcony as balconies are all that I have ever sailed in. I booked a balcony on the 6th floor, port side. In February, I decided to call back and check the availability of an aft balcony because I had always wanted to stay in one and I had received a fairly decent casino promotion. I ended up upgrading to an aft balcony on the 8th floor, room 8434 to be exact. The cruise was paid in full and all we had to do was wait until our sail date.

Once our sail date arrived, we left home here in Northeast Arkansas around 0330 on embarkation day. We live around 7 hours from the port. It rained the entire way to NOLA and we arrived around 1130. I had selected the 1300-1330 time slot for check-in so we had some time to spare. We went to Wal Mart to pick up some last minute odds and ends and tried to grab a bite to eat and some swanky joint not far from the Wal MArt but there was a 2 hour wait. We opted to just drive to the port and find a spot in the parking garage and take a nap until our boarding time.

When our time came, we rolled our bags all through the zig zag line in the terminal (which I don't understand why they couldn't just remove the little belt and let you walk straight through) and to the security line. We made it through security very quickly and then we had to walk through all the zig zag lines to get to the desk where we got our sign and sail cards. After a couple minute wait, we had our cards and were walking up the gangway to the ship. We were onboard within 10 minutes of entering the terminal. NEVER again will I check in before 1300! I did notice that every Carnival worker that I encountered throughout the terminal other than the woman who issued our sign and sail cards and the older security woman who scanned them just as we entered the gangway acted as if they hated their jobs. I don't think I've ever seen any more sour folks in all my life. If you hate your job that much people by all means quit and find a new one.

We made it onto the ship and headed directly to our room. It was a long trek to the rear of the ship but it was definitely worth the trip. Our cabin (8434) was amazing! The larger balcony was so nice and we had some pretty cool neighbors on both sides. Our room steward, on the other hand, sucked majorly. He came by right after we had gotten to our room and discussed the times for room cleaning and the turn back service and I asked for the room to be tidied up twice a day. He asked if there was anything else that we needed and I asked for a bucket of ice for our drinks and another beach towel as there was only one left in our room and he said that he would bring us one while we were at dinner and that they were short on towels but he would bring us some when they were cleaned. Needless to say, he never brought the ice bucket or towel and we didn't see him for two more days.

We had anytime dining and were assigned to the London Dining Room and that is where we ate dinner all 5 nights. The first night the food was great but the service was terrible. The second night we sat at table 225 and Maruta, Sumantri and Rambat were phenomenal. We asked to be sat in their section for the remainder of our trip and they obliged. We at lunch most days at Guy's Burgers and it was excellent. We ate the seaday brunch on both sea days and then we ate at the Lido buffet the other mornings. Brunch was great but the buffet was mediocre, at best.

In Cozumel, we went to Mr. Sancho's. I had been there several times in the past and loved it. When we arrived this time, I noticed that they had added another pool with another swim up bar and the service there seemed to suck as our waiter only came to our little hut about 4 or 5 times. I gave him a $10 dollar bill as soon as he sat us down with hopes that he would take care of us but that logic backfired on me. We decided around 1400 to head back to the shopping area and then head back to the ship.

The next day in Progreso, we just slept in and got off the boat around 0930 and visited the shopping area before stopping at the bar and pool there just as you get off the boat. We spent all day there. We drank beer all day for about half of what Mr. Sancho's cost us the day before. We bought some useless Mexican souvenirs and stumbled our butts back to the boat.

We spent quite a bit of time in the casino playing table games. Dai Duong or "DD" as he asked to be called was awesome. He kept us laughing and was full of energy. If Carnival hired more folks like him, they'd be in good shape! We didn't drink anything from any of the bars and we didn't go to the spa or any of that mess. We did attend the magic show put on by Mark Bennick and I will say that even though that is the third time I had seen him, I still loved it! We also went to their production shows and they have went way downhill since my first Carnival Cruise in 2012.

The seas were horrible the first three days. There were folks getting sick from all of the rocking everywhere. The ship seemed to be in about the same shape as when I was on it in April of last year but the majority of the crew acted as if they hated their jobs. I guess if I was stuck working on a boat around folks who were on vacation everyday for less than minimum wage I'd hate my job too. Aside from our waitstaff and the one card dealer most of the folks we saw were all sour acting and didn't smile and greet you by name like they have in the past.

The cruise director, Jess was so-so, but those bows she wears have got to go. Disembarkation was fairly simple once we got out from behind the slow folks who couldn't find their citizenship documents and identification. I mean who packs that stuff away and don't carry it with them on get off day? Maybe I just have a low tolerance for idiots? Either way, they need to get with the program. Once off the boat, we made our way through all the stupid zig zag lines, out the door, around the corner and back in the door to Customs. That was the fastest I've ever been through Customs. The chick looked at my passport and said "be safe going home" and motioned me on through. We didn't even have to do any declaration forms. We waited for a couple of minutes for an elevator to take us to the parking garage and we were out.

That's a brief rundown of my experience. Now here is MY opinion on the experience. IT SUCKED! It was nothing like my first several. Maybe I'm becoming intolerant in my old age but it makes me fuming mad to go on vacation to relax and have to listen to screaming and crying children. Like little bity tiny babies. Why in the world would you bring a child that small on a cruise? They will not remember it and will be more of a bother to you than what it's worth. Have some respect for the other 2499 people on the boat and leave the brats at home. and if you insist on bringing a child that is old enough to walk and talk, please for the love of everything holy, don't just get them on the ship and turn them loose like cats behind a Chinese restaurant. Gosh dang folks. I get the fact that you prolly don't like them but why bring them for 2500 other folks to have to deal with while they're on vacation and trying to enjoy themselves. I got tired of seeing folks getting trampled by punk kids as son as the elevator doors would open. They were playing games of tag and hide and go seek all over the ship. That mess gets old. I was on the very back of the ship on deck 8 and there were kids running and screaming outside my room every day and night. It got old hearing that mess. I'd pay twice the fare if someone would come out with a child free cruise. And don't even think about getting into a swimming pool or hot tub. They were over ran with children jumping and splashing and being loud and disruptive. Nobody wants to listen to that folks. Enough about the children that are out of control. The ship is in bad need of some updating but I'd say the crew is in even worse need of updating. Send all them folks home and get some fresh faces in there and treat them better. Especially all the folks that work in the port!
razorback39’s Full Rating Summary
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Cabin Review

Aft-View Extended Balcony
Cabin 8N 8434
The cabin was excellent with the exception of the room steward. He sucked! everything worked as it should except for the TV remote. The balcony was nice. The a/c worked perfectly also. No problems with soot at all.
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