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The ship is in bad need of a complete overhaul. We ran on one engine most of our 16 day cruise as the other engine blew on previous cruise. Our ports of call, with the exception of Panama Canal and Cayman Islands, were awful. We had a really bad experience on a ship excursion beach trip in Manta Ecuador. Everyone on the trip complained but they would only refund 50% of the cost of the trip even though they admitted it was very bad. This was our first and last cruise on Celebrity. It’s back to RCL for us! Celebrity is NOT a step up from RCL as we’d been told. They don’t know how to take care of their passengers! The food was very mediocre but the entertainment was good most nights. I thought the crew seemed tired and ready for a break. We are diamond members on RCL and were elite on Celebrity. We were given coupons to be used in the lounge between 5-7 for 3 drinks per person. Never had that before.

Celebrity is NOT a step up from RCL!

Celebrity Infinity Cruise Review by Judyhornplayer

4 people found this helpful
Trip Details
The ship is in bad need of a complete overhaul. We ran on one engine most of our 16 day cruise as the other engine blew on previous cruise. Our ports of call, with the exception of Panama Canal and Cayman Islands, were awful. We had a really bad experience on a ship excursion beach trip in Manta Ecuador. Everyone on the trip complained but they would only refund 50% of the cost of the trip even though they admitted it was very bad. This was our first and last cruise on Celebrity. It’s back to RCL for us! Celebrity is NOT a step up from RCL as we’d been told. They don’t know how to take care of their passengers!

The food was very mediocre but the entertainment was good most nights. I thought the crew seemed tired and ready for a break.

We are diamond members on RCL and were elite on Celebrity. We were given coupons to be used in the lounge between 5-7 for 3 drinks per person. Never had that before.
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