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I was disappointed in this cruise. Had it been my first cruise or first cruise with Princess, I am not sure I would want to book another - at least NOT on the Caribbean Princess. 1. I the initial cabin I was assigned (R614) was directly across from a kitchen galley and the noise conditions were terrible with pots/pans banging and talking going on from 5am to nearly midnight. 2, The quality of the onboard conditions were poor: on the Caribe deck, there was water pooling in the hallway for several days, the toilet vac system was a problem for most of the trip. There were buckets to collect water dripping from the ceiling in the BBQ restaurant. And with a few exceptions, the crew was less attentive in general. When booking, I was not told about the ship having engine problems. 3. While I understand that a Christmas/New Year sailing will have families with kids, that does not mean that parents should let the kids roam wild - and if they do, the crew should prevent them from causing disruptions and noise in halls at late hours and at the pools. What can be done to improve: 1. Improve maintenance issues on the ship. It doesn't feel like a ship that just had $8.2 million spent on revitalization. 2. Prevent kids from disrupting the onboard experience. Princess is not marketed as a children cruise. 3. Improve the overall quality of the crew interactions with the passengers. 4. Reduce the sound levels coming from the galley near cabins R614 (as well as R612,R610, and R616). 5. Reduce the volume levels on the sound systems in the clubs and lounges. It was set too high to talk or enjoy the music - especially in Skywalkers.

Ship in Poor Condition and Cabin R614 Extremely Noisy

Caribbean Princess Cruise Review by EricTravelCruise

Trip Details
  • Sail Date: December 2017
  • Destination: Caribbean
  • Cabin Type: Balcony
I was disappointed in this cruise. Had it been my first cruise or first cruise with Princess, I am not sure I would want to book another - at least NOT on the Caribbean Princess.

1. I the initial cabin I was assigned (R614) was directly across from a kitchen galley and the noise conditions were terrible with pots/pans banging and talking going on from 5am to nearly midnight.

2, The quality of the onboard conditions were poor: on the Caribe deck, there was water pooling in the hallway for several days, the toilet vac system was a problem for most of the trip. There were buckets to collect water dripping from the ceiling in the BBQ restaurant. And with a few exceptions, the crew was less attentive in general. When booking, I was not told about the ship having engine problems.

3. While I understand that a Christmas/New Year sailing will have families with kids, that does not mean that parents should let the kids roam wild - and if they do, the crew should prevent them from causing disruptions and noise in halls at late hours and at the pools.

What can be done to improve:

1. Improve maintenance issues on the ship. It doesn't feel like a ship that just had $8.2 million spent on revitalization.

2. Prevent kids from disrupting the onboard experience. Princess is not marketed as a children cruise.

3. Improve the overall quality of the crew interactions with the passengers.

4. Reduce the sound levels coming from the galley near cabins R614 (as well as R612,R610, and R616).

5. Reduce the volume levels on the sound systems in the clubs and lounges. It was set too high to talk or enjoy the music - especially in Skywalkers.
EricTravelCruise’s Full Rating Summary
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Cabin Review

Balcony
Cabin BC R614
My intitial cabin (R614) was directly across from a kitchen galley and the noise conditions were terrible with pots/pans banging and talking going on from 5am to nearly midnight. I had specifically asked about noise when booking and there were no reports of issues with this cabin. It took two days to get the onboard staff to re-locate me to another cabin. DO NOT BOOK R614 (or R612, R610 or R616) unless you like noise.
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