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This experience did not get off to a good start. We arrived the day before the cruise. There was no Princess representative at the terminal we arrived in. Other cruise reps directed us to another terminal. We had to drag all of our luggage to another terminal walking outside with all the traffic and having no idea where we were going. We finally found the Princess stand, and the rep was quite rude (we didn’t even complain about the situation). We did get an apology from another rep, but they just blamed it on Princess for telling them to be in the wrong terminal. Then we waited quite some time before boarding the bus. Considering the hotel is only a short distance from the airport, you may be better off taking a taxi. We stayed at the Hilton Marina. This hotel is billed as a 4 star hotel. It is not more than a 2 star, which is surprising for a Hilton. It may have been 4 star in the 80’s. The decor is old, the hotel is dirty (there was food on the floor of the elevator when we arrived, and it was still there when we checked out). The restaurant was closed when we arrived in the afternoon. This was all arranged through Princess Cruises. We paid $500, for 1 night, and it definitely was not worth the money. I am sure you can make accommodations on your own that are more economical. If it truly was a 4 star hotel it may have been worth it. The following morning we went down stairs at the designated time (you have to insist on this information when checking in, I persisted until they gave me the sheet - at first I was told a rep would be present in the morning, but you need this info before hand). The Princess Rep at the hotel was absolutely useless. If we had not been vigilant in watching our luggage, we wouldn’t have known our bus had arrived. We followed the bell hop staff. They were more helpful than the Princess rep. After waiting 45 mins for the bus, we found out that we could have walked to the port in 10 mins. So, what I am saying is, it was a big waste of time and money getting the pre-package from Princess Cruises. The staff at the port were also rude and abrupt. Once we got on the ship, everyone was helpful, knowledgeable, courteous and things improved dramatically. We were celebrating our 30th wedding anniversary. We enjoyed our cruise very much. The entertainment was outstanding. There are 2 show times for the entertainment in the Princess Theatre. The first showing fills up quite early. I recommend going 1hr before show time. The second show, you should go 30 mins in advance if you are particular about your seats, 15 mins is sufficient to get seats. We enjoyed watching the movies under the stars. The buffet was amazing, and better than I anticipated. We chose to forgo the formal nights, so this was one of our options. I wasn’t expecting table service for our beverages, so I was pleasantly surprised. Breakfast, lunch, and dinner had great food and service. We were quite happy with our experience in the Symphony dining room. The first time we chose to sit with other couples. This was a lot of fun, but very time consuming. We were the first seated at a table for 8, and had to wait for the table to fill up. All of us at the table wanted to go to the 8:00 pm show, but we couldn’t get seats. The company was great, and so was the food. It was a wonderful experience. The other time we sat by ourselves and the food and service was excellent. We ate at Alfredo’s Pizzeria 2 Times. This was our other choice on the “formal” night. The pizza is amazing. We also dined at the Crown Grill. This was for our celebration night. The food was very good and our waitress was outstanding. Excursions: We rented a clam shell on Princess Keys. This was necessary for me because I get sunstroke. It can get quite stuffy inside, but better than direct sun. It was relaxing to just sit and read. Some people regretting getting one because there is shaded seating available, but we were satisfied. Jamaica: Zipling and Dunn River falls. Luckily we did the zip lining first. This was lots of fun and overall a great experience. You get 5 mins of instruction. Pay careful attention to the breaking technique, because they don’t repeat it and you will get injured. It is a little more challenging for short people (5’ and under) because the equipment doesn’t reach the line, so you may have to jump up for them to attach you to the line (most of the guys are strong enough to pull the line down to you, but the female instructor cannot). You go straight from one activity to the next so even though you may have a locker, they do not want you to go to it in between. So if you do the river first, you are going to be wet for the ziplining. I chose not to participate in climbing the falls due to a knee injury, but my husband did it and had a great time. Then we went to lunch and everyone was wet. So although they tell you to bring a change of clothes, they do not give you an opportunity to change. Water shoes are a must. This is stated on the website and on the excursion ticket, and yet some people still did not have them and had to purchase them. Grand Cayman: Land and Sea (Turtle farm, rum cake, Hell, Nautilus semi submarine). First of all, our guide, Robert, was excellent. He was very knowledgeable about the island. The turtle farm was very interesting and you get to hold a turtle. The rum cake portion was supposed to be a tour of the Tortuga rum cake factory. What we actually got was a roadside stop at a little shack that was selling the cakes. The cake was delicious but you can buy them on the ship. If you want to send postcards from Hell, better be organized. They do not stop for long. We barely had time to get the post cards, address them and get the stamps. You should divide and concur if you can. I stood in line to get the stamps while my husband wrote out the cards. We would not have had enough time if we didn’t do that. Ideally,get one person to buy the cards while the other buys the stamps. Bring 2 pens so both can write out the card (we sent 8 postcards). The nautilus semi sub was interesting. Cozumel: our excursion to the Mayan ruins was cancelled because some of the ferries had explosives go off injuring tourist. Obviously safety was the most important issue, but it was disappointing as this is the excursion we were most looking forward to. We did go ashore but stayed at the Port. We ate at a restaurant and got sick. We were back on the ship within a couple of hours. Disembarkation was very smooth. It is very well organized. Overall we were very satisfied with the cruise. Getting to the ship was a very frustrating experience but once we sailed it was great.

Anniversary cruise

Regal Princess Cruise Review by Smariet

Trip Details
  • Sail Date: February 2018
  • Destination: Caribbean
  • Cabin Type: Balcony
This experience did not get off to a good start. We arrived the day before the cruise. There was no Princess representative at the terminal we arrived in. Other cruise reps directed us to another terminal. We had to drag all of our luggage to another terminal walking outside with all the traffic and having no idea where we were going. We finally found the Princess stand, and the rep was quite rude (we didn’t even complain about the situation). We did get an apology from another rep, but they just blamed it on Princess for telling them to be in the wrong terminal. Then we waited quite some time before boarding the bus. Considering the hotel is only a short distance from the airport, you may be better off taking a taxi. We stayed at the Hilton Marina. This hotel is billed as a 4 star hotel. It is not more than a 2 star, which is surprising for a Hilton. It may have been 4 star in the 80’s. The decor is old, the hotel is dirty (there was food on the floor of the elevator when we arrived, and it was still there when we checked out). The restaurant was closed when we arrived in the afternoon. This was all arranged through Princess Cruises. We paid $500, for 1 night, and it definitely was not worth the money. I am sure you can make accommodations on your own that are more economical. If it truly was a 4 star hotel it may have been worth it. The following morning we went down stairs at the designated time (you have to insist on this information when checking in, I persisted until they gave me the sheet - at first I was told a rep would be present in the morning, but you need this info before hand). The Princess Rep at the hotel was absolutely useless. If we had not been vigilant in watching our luggage, we wouldn’t have known our bus had arrived. We followed the bell hop staff. They were more helpful than the Princess rep. After waiting 45 mins for the bus, we found out that we could have walked to the port in 10 mins. So, what I am saying is, it was a big waste of time and money getting the pre-package from Princess Cruises. The staff at the port were also rude and abrupt. Once we got on the ship, everyone was helpful, knowledgeable, courteous and things improved dramatically.

We were celebrating our 30th wedding anniversary. We enjoyed our cruise very much. The entertainment was outstanding. There are 2 show times for the entertainment in the Princess Theatre. The first showing fills up quite early. I recommend going 1hr before show time. The second show, you should go 30 mins in advance if you are particular about your seats, 15 mins is sufficient to get seats. We enjoyed watching the movies under the stars.

The buffet was amazing, and better than I anticipated. We chose to forgo the formal nights, so this was one of our options. I wasn’t expecting table service for our beverages, so I was pleasantly surprised. Breakfast, lunch, and dinner had great food and service.

We were quite happy with our experience in the Symphony dining room. The first time we chose to sit with other couples. This was a lot of fun, but very time consuming. We were the first seated at a table for 8, and had to wait for the table to fill up. All of us at the table wanted to go to the 8:00 pm show, but we couldn’t get seats. The company was great, and so was the food. It was a wonderful experience. The other time we sat by ourselves and the food and service was excellent.

We ate at Alfredo’s Pizzeria 2 Times. This was our other choice on the “formal” night. The pizza is amazing.

We also dined at the Crown Grill. This was for our celebration night. The food was very good and our waitress was outstanding.

Excursions: We rented a clam shell on Princess Keys. This was necessary for me because I get sunstroke. It can get quite stuffy inside, but better than direct sun. It was relaxing to just sit and read. Some people regretting getting one because there is shaded seating available, but we were satisfied.

Jamaica: Zipling and Dunn River falls. Luckily we did the zip lining first. This was lots of fun and overall a great experience. You get 5 mins of instruction. Pay careful attention to the breaking technique, because they don’t repeat it and you will get injured. It is a little more challenging for short people (5’ and under) because the equipment doesn’t reach the line, so you may have to jump up for them to attach you to the line (most of the guys are strong enough to pull the line down to you, but the female instructor cannot). You go straight from one activity to the next so even though you may have a locker, they do not want you to go to it in between. So if you do the river first, you are going to be wet for the ziplining. I chose not to participate in climbing the falls due to a knee injury, but my husband did it and had a great time. Then we went to lunch and everyone was wet. So although they tell you to bring a change of clothes, they do not give you an opportunity to change. Water shoes are a must. This is stated on the website and on the excursion ticket, and yet some people still did not have them and had to purchase them.

Grand Cayman: Land and Sea (Turtle farm, rum cake, Hell, Nautilus semi submarine). First of all, our guide, Robert, was excellent. He was very knowledgeable about the island. The turtle farm was very interesting and you get to hold a turtle. The rum cake portion was supposed to be a tour of the Tortuga rum cake factory. What we actually got was a roadside stop at a little shack that was selling the cakes. The cake was delicious but you can buy them on the ship. If you want to send postcards from Hell, better be organized. They do not stop for long. We barely had time to get the post cards, address them and get the stamps. You should divide and concur if you can. I stood in line to get the stamps while my husband wrote out the cards. We would not have had enough time if we didn’t do that. Ideally,get one person to buy the cards while the other buys the stamps. Bring 2 pens so both can write out the card (we sent 8 postcards). The nautilus semi sub was interesting.

Cozumel: our excursion to the Mayan ruins was cancelled because some of the ferries had explosives go off injuring tourist. Obviously safety was the most important issue, but it was disappointing as this is the excursion we were most looking forward to. We did go ashore but stayed at the Port. We ate at a restaurant and got sick. We were back on the ship within a couple of hours.

Disembarkation was very smooth. It is very well organized.

Overall we were very satisfied with the cruise. Getting to the ship was a very frustrating experience but once we sailed it was great.
Smariet’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
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Shore Excursions
Service
Onboard Experience
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Cabin Review

Balcony
Cabin BD C735
We enjoyed this cabin. Plenty of space for 2 people. There is a large closet with ample hangers (I brought extra hangers but did not need them) and space to store your luggage. There is also a cabinet/dresser with shelves for folded clothes. The bathroom is small, which is to be expected, but there are 3 shelves for toiletries, which was sufficient for us. I heard a recommendation to bring a shoe organizer to hang your toiletries on the back of the door, but I found this unnecessary. It was lovely to be able to sit on the balcony and relax. We utilized our balcony a lot. When we arrived in our room the bedside table drawer was sitting on the floor broken, and the refrigerator was not working. I called housekeeping and these items were fixed when we returned from lunch. Our cabin steward, Blessy, was very nice, accommodating and efficient.
Riviera Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews