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We are a couple late 50s from Toronto, Canada. Looking for a nice escape from the cold for a week and the smaller Caribbean Islands fit the bill perfectly. From the moment we arrived at the port (stayed at local hotel the night before) and were greeted by a smiling reception crew (just a few feet from where our taxi dropped us) we knew this was going to be a “wow”. The Seabourn Odyssey kept up this extraordinary level of service to the very last goodbye after clearing customs on disembarkation. Every one of our needs was eagerly anticipated and offered without having to ask! On arrival day we showed up 2 hours early thinking we may have to wait around. No. They welcomed us on board and hosted a wonderful lunch advising us that room may still take a couple of hours. We actually checked our room early and were delighted to find it was ready and suitcases had already arrived. We were set to go. Never a line up. The cabins are large and very well layed out. Ours (balcony 718) was nice with a beautifully appointed and spotlessly clean bathroom including a bathtub. Absolutely nothing to complain about and the room service was wonderful (thank you to Tanja!). On dining. As expected all meals were a 10. Even the buffet had tremendous selection of beautifully prepared food, lots of seating and never rushed. Always exceptional service and you just could not go long before a server was at your elbow for anything. They would even carry your plate from the buffet to your table. The Grill (featuring the menus of Chef Thomas Keller) was superb. We had an amazing meal with no complaints. One suggestion would be to offer 2 different size portions. It is a shame to have to leave 1/2 a beautiful steak uneaten! Reservations here, however, were another matter. They were always required and difficult to get. We only had one seating using a table of 4 (2 seats sat empty) that could easily have been shared. Many guests complained about this and I wonder whether this was done intentionally to keep up a synthetic demand. Everyone we talked to always mentioned many empty tables yet no waiting list ever offered! Hint to Seabourn...offer a wait list. Even for appearance sake, every table should always be occupied. On entertainment. Again, spotless! Shows exuded talent, were on time, varied, and enjoyable. Really liked Mark Donahue who was a multi-instrumentalist and singer. Did an amazing compilation of Western songs on his violin to a standing ovation. Some downsides. The onboard internet is hopeless. Caution if you are paying by the hour because what would take 5 mins on land took 45 mins onboard. Yes, I know issues with ship internet but I'm also pretty certain this could be improved. One major disappointment and where I think Seabourn blew it. We had several of our excursions cancelled when the ship had to be rerouted due to higher than usual swells which affected safe access to the tenders. This I understand. What was infuriating was to prepare for the excursion, pack night before, retire early, get up early, rush only to get a morning call saying cancelled with NO back up excursions!! What would it have taken to add another bus to another island tour? Nope. We were left 4 days basically walking through the Port area with very little to do. To me, this was so easy to avoid and inexcusable. The one excursion we managed was a "Jeep" tour of Tobago. This was a joke and should be taken off the excursion list. Four vehicles and in ours five of us huddled in the back of a crappy truck with side facing seats, flying down a highway, no seat belts, nothing even to stop us from falling out had we lost our grip, drove through one swampy creek, driver pointed out one lifeless cayman, and 4 hours later we were thankfully back on board. As decent excursions seems like an easy fix, I'm hoping never to have to encounter such experiences again. All considered, we are now Seabourn fans and, depending on itinerary, will now be our go to cruise line. Thanks to a great staff and management. RG Toronto

Seabourn was Beyond Expectations

Seabourn Odyssey Cruise Review by CanaMan

11 people found this helpful
Trip Details
  • Sail Date: March 2018
  • Destination: Caribbean
  • Cabin Type: Veranda Suite
We are a couple late 50s from Toronto, Canada. Looking for a nice escape from the cold for a week and the smaller Caribbean Islands fit the bill perfectly.

From the moment we arrived at the port (stayed at local hotel the night before) and were greeted by a smiling reception crew (just a few feet from where our taxi dropped us) we knew this was going to be a “wow”. The Seabourn Odyssey kept up this extraordinary level of service to the very last goodbye after clearing customs on disembarkation. Every one of our needs was eagerly anticipated and offered without having to ask!

On arrival day we showed up 2 hours early thinking we may have to wait around. No. They welcomed us on board and hosted a wonderful lunch advising us that room may still take a couple of hours. We actually checked our room early and were delighted to find it was ready and suitcases had already arrived. We were set to go. Never a line up.

The cabins are large and very well layed out. Ours (balcony 718) was nice with a beautifully appointed and spotlessly clean bathroom including a bathtub. Absolutely nothing to complain about and the room service was wonderful (thank you to Tanja!).

On dining. As expected all meals were a 10. Even the buffet had tremendous selection of beautifully prepared food, lots of seating and never rushed. Always exceptional service and you just could not go long before a server was at your elbow for anything. They would even carry your plate from the buffet to your table.

The Grill (featuring the menus of Chef Thomas Keller) was superb. We had an amazing meal with no complaints. One suggestion would be to offer 2 different size portions. It is a shame to have to leave 1/2 a beautiful steak uneaten! Reservations here, however, were another matter. They were always required and difficult to get. We only had one seating using a table of 4 (2 seats sat empty) that could easily have been shared. Many guests complained about this and I wonder whether this was done intentionally to keep up a synthetic demand. Everyone we talked to always mentioned many empty tables yet no waiting list ever offered! Hint to Seabourn...offer a wait list. Even for appearance sake, every table should always be occupied.

On entertainment. Again, spotless! Shows exuded talent, were on time, varied, and enjoyable. Really liked Mark Donahue who was a multi-instrumentalist and singer. Did an amazing compilation of Western songs on his violin to a standing ovation.

Some downsides. The onboard internet is hopeless. Caution if you are paying by the hour because what would take 5 mins on land took 45 mins onboard. Yes, I know issues with ship internet but I'm also pretty certain this could be improved.

One major disappointment and where I think Seabourn blew it. We had several of our excursions cancelled when the ship had to be rerouted due to higher than usual swells which affected safe access to the tenders. This I understand.

What was infuriating was to prepare for the excursion, pack night before, retire early, get up early, rush only to get a morning call saying cancelled with NO back up excursions!! What would it have taken to add another bus to another island tour? Nope. We were left 4 days basically walking through the Port area with very little to do. To me, this was so easy to avoid and inexcusable.

The one excursion we managed was a "Jeep" tour of Tobago. This was a joke and should be taken off the excursion list. Four vehicles and in ours five of us huddled in the back of a crappy truck with side facing seats, flying down a highway, no seat belts, nothing even to stop us from falling out had we lost our grip, drove through one swampy creek, driver pointed out one lifeless cayman, and 4 hours later we were thankfully back on board.

As decent excursions seems like an easy fix, I'm hoping never to have to encounter such experiences again.

All considered, we are now Seabourn fans and, depending on itinerary, will now be our go to cruise line.

Thanks to a great staff and management. RG Toronto
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Cabin Review

Veranda Suite
Cabin V5 718
Spacious, well appointed, bathroom had a great shower and even a bathtub. For us was perfect.
Deck 6 Suite Cabins