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My experience on the January 31, 2018 sailing of the Volendam from Hong Kong to Singapore far exceeded my expectations. Having owned a large Incentive Travel planning company, I am admittedly very critical of services provided by hotels, airlines and cruise companies. It was my job to provide the highest customer service and to make sure every detail was planned to perfection for my discriminating High Tech clients. For that reason, I am simply amazed that my experience on the Volendam was so wonderful. Let me explain....The ship was gracious and elegant. The food service was so outstanding, that it was shocking! The dining room, unlike other cruise lines, was quiet, spacious and every meals was better than the last. It was truly like dining at a fine restaurant. Even breakfasts were wonderful. Although the ship had nearly 2000 passengers, it felt empty. There was never the mad rush for a lounge by the pool, or fighting for a seat at the piano bar. The LIdo Market, while providing outstanding options,it was never a problem finding a table.It was delightful to sit outside by the pool and have breakfast, as we watched the sea. So, what makes this cruise so special, besides the dining experience? The shows were great, a small cast...but they really delivered delightful shows. The America's Test Kitchen surprised me by how great it was. I attended five classes. The lectures were wonderful. Our stateroom was very, very comfortable. It was clean, and when we had a problem, the Guest Services staff were right on it. Amazing! The Ports were great, too. I loved the itinerary, and especially with four stops in Vietnam. We spent three days in Hong Kong prior to the cruise, and then sailed for two weeks. Cambodia was not my favorite, but I think it was my fault, as I just took the transfer to the town and it left much to be desired. The two night stay in Bangkok was great, as we spent the night in Bangkok. If there is one challenge with this cruise, is the port is a long way from the major cities, like Hanoi, Saigon and Bangkok. Hoi An (Da Nang) was my favorite....beautiful town, with great shopping. I highly recommend Holland American Cruise line if peacefulness, great food, not feeling crowded or hassled, enrichment classes, and a beautfful library are important to you. Finding the right Ports is important,and I found the Asia cruise to be wonderful. PS: This is my eighth cruise, and our travelling companions 37th. They felt it was the best cruise they have had, as well.

The Volendam Asia cruise was fabulous in every way!

Volendam Cruise Review by rcvine

4 people found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: Asia
  • Cabin Type: Large Ocean-View Stateroom
My experience on the January 31, 2018 sailing of the Volendam from Hong Kong to Singapore far exceeded my expectations. Having owned a large Incentive Travel planning company, I am admittedly very critical of services provided by hotels, airlines and cruise companies. It was my job to provide the highest customer service and to make sure every detail was planned to perfection for my discriminating High Tech clients. For that reason, I am simply amazed that my experience on the Volendam was so wonderful.

Let me explain....The ship was gracious and elegant. The food service was so outstanding, that it was shocking! The dining room, unlike other cruise lines, was quiet, spacious and every meals was better than the last. It was truly like dining at a fine restaurant. Even breakfasts were wonderful.

Although the ship had nearly 2000 passengers, it felt empty. There was never the mad rush for a lounge by the pool, or fighting for a seat at the piano bar. The LIdo Market, while providing outstanding options,it was never a problem finding a table.It was delightful to sit outside by the pool and have breakfast, as we watched the sea.

So, what makes this cruise so special, besides the dining experience? The shows were great, a small cast...but they really delivered delightful shows. The America's Test Kitchen surprised me by how great it was. I attended five classes. The lectures were wonderful. Our stateroom was very, very comfortable. It was clean, and when we had a problem, the Guest Services staff were right on it. Amazing!

The Ports were great, too. I loved the itinerary, and especially with four stops in Vietnam. We spent three days in Hong Kong prior to the cruise, and then sailed for two weeks. Cambodia was not my favorite, but I think it was my fault, as I just took the transfer to the town and it left much to be desired. The two night stay in Bangkok was great, as we spent the night in Bangkok. If there is one challenge with this cruise, is the port is a long way from the major cities, like Hanoi, Saigon and Bangkok. Hoi An (Da Nang) was my favorite....beautiful town, with great shopping.

I highly recommend Holland American Cruise line if peacefulness, great food, not feeling crowded or hassled, enrichment classes, and a beautfful library are important to you. Finding the right Ports is important,and I found the Asia cruise to be wonderful.

PS: This is my eighth cruise, and our travelling companions 37th. They felt it was the best cruise they have had, as well.
rcvine’s Full Rating Summary
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Cabin Review

Large Ocean-View Stateroom
Cabin F 1889
Our cabin was an outside with unobstructed view on the Dolphin Deck. We actually loved the location, no ship rolling. We liked the floor plan better than the Balcony, as the bed was at the far end of the cabin, rather than as you entered. The large window was fine. We usually get a balcony, but we did not miss it at all. We had trouble with a vibrating noise, and the Guest Services we quick to respond and help us out. It was close to the elevators which were so quick, we never had to wait.
Dolphin Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews