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It was our wedding anniversary so we thought a short cruise would be a good way to celebrate. We had been on a P&O cruise before and so had high hopes about eveerything. Sadly we were very disappointed this time. Embarkation was pretty easy. No problems there. On board the ship there was a very unpleasant smell in some areas, like sewerage. Our room was small but ok as we only needed to sleep there. The bed was quite comfortable and the feather pillows really good. The air conditioning in the room was also good. The thing we were most disappointed with was the food and some service. We did not like having to line up for service in The Pantry, particularly when the staff behind the counter did not or could not understand what you asked for meaning you had to ask several times. The food in almost every instance from The Pantry was really tasteless. I couldn't honestly make a comment about how delicious any hot food or dessert was with the exception of porridge with yogurt and the french toast. Everything else was bland and boring. We ate at Angelo's, the Dragon Lady and the Waterfront. These restaurants proved to be better. The biggest disappointment of all was the Shell and Bones seafood restaurant inside the pantry. That should have rung a bell but we thought there would be different chefs to those in The Pantry. Unfortunately I don't think that was the case. We ordered a hot Seafood Extravaganza anticipating something out of the ordinary, but no, it was very disappointing and to make matters worse, it was a paying restaurant. My husband, a keen fisherman and very good cook of seafood, said it was the worst seafood meal he had ever had. The (American) lobster was tough, the tiny (and I mean tiny) fried scallops balls and prawns in breadcrumbs were cooked in old oil it seems as they were very dark brown and overcooked, the salt and pepper squid had no salt or pepper and a little bit rubbery, the 3 octopii were the size of 10cent pieces. No oysters, no mussels and not even a few chips. We were so disappointed. The staff overall on the ship were very friendly and courteous and helpful. No complaints there. The lifts at the end of the 3 nights were starting to break down making moving between decks time consuming and difficult for those who couldn't manage the stairs. We also experienced two toilet facilities where the toilets weren't flushing. A real bugbear was how inconsiderate some people were with monopolising the popular deckchairs. People would put towels or bags on them early and disappear leaving an empty but monopolised chair for long portions of the day. With limited seating in popular areas some sort of time limit on chairs should be worked out. The entertainment was quite good, especially the rock band revival show and the trivia nights. Overall it was nice to be on the water relaxing but my husband and I would not go on this particular ship again as it definitely didn't measure up.

Disappointing

Pacific Explorer Cruise Review by Diana Sawyer

6 people found this helpful
Trip Details
  • Sail Date: February 2018
  • Destination: Nowhere
It was our wedding anniversary so we thought a short cruise would be a good way to celebrate. We had been on a P&O cruise before and so had high hopes about eveerything. Sadly we were very disappointed this time. Embarkation was pretty easy. No problems there. On board the ship there was a very unpleasant smell in some areas, like sewerage. Our room was small but ok as we only needed to sleep there. The bed was quite comfortable and the feather pillows really good. The air conditioning in the room was also good. The thing we were most disappointed with was the food and some service. We did not like having to line up for service in The Pantry, particularly when the staff behind the counter did not or could not understand what you asked for meaning you had to ask several times. The food in almost every instance from The Pantry was really tasteless. I couldn't honestly make a comment about how delicious any hot food or dessert was with the exception of porridge with yogurt and the french toast. Everything else was bland and boring. We ate at Angelo's, the Dragon Lady and the Waterfront. These restaurants proved to be better. The biggest disappointment of all was the Shell and Bones seafood restaurant inside the pantry. That should have rung a bell but we thought there would be different chefs to those in The Pantry. Unfortunately I don't think that was the case. We ordered a hot Seafood Extravaganza anticipating something out of the ordinary, but no, it was very disappointing and to make matters worse, it was a paying restaurant. My husband, a keen fisherman and very good cook of seafood, said it was the worst seafood meal he had ever had. The (American) lobster was tough, the tiny (and I mean tiny) fried scallops balls and prawns in breadcrumbs were cooked in old oil it seems as they were very dark brown and overcooked, the salt and pepper squid had no salt or pepper and a little bit rubbery, the 3 octopii were the size of 10cent pieces. No oysters, no mussels and not even a few chips. We were so disappointed. The staff overall on the ship were very friendly and courteous and helpful. No complaints there.

The lifts at the end of the 3 nights were starting to break down making moving between decks time consuming and difficult for those who couldn't manage the stairs. We also experienced two toilet facilities where the toilets weren't flushing. A real bugbear was how inconsiderate some people were with monopolising the popular deckchairs. People would put towels or bags on them early and disappear leaving an empty but monopolised chair for long portions of the day. With limited seating in popular areas some sort of time limit on chairs should be worked out. The entertainment was quite good, especially the rock band revival show and the trivia nights. Overall it was nice to be on the water relaxing but my husband and I would not go on this particular ship again as it definitely didn't measure up.
Diana Sawyer’s Full Rating Summary
Value For Money
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