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This was my 4th cruise and my first with the Costa line. Will also be my last cruise with this line. The ship was small and we knew this, but the restrictions placed on teenagers was not acceptable. They had the option of one pool (small) and no Jucuzzi, unless they were 16 plus. What were they supposed to do, so it was boring on cruise days . Not even allowed to use the gym. The ship felt grubby and dated. The crew is part of the experience, and we found especially the reception staff to be rude , abrupt and unhelpful. Sewage smell on the 4th floor that they could not get rid of. There was were two free eating areas. One classy Resturant and one Buffet type eating place. Food was tasty and fresh but everyday the same. No variety. Also too many pork dishes. Not for the religious conscious. The other eating places you had to pay for. Why we had to pay extra for Pizzas when it is an Italian line. Teenagers and kids love Pizzas so how hard could it have been to provide this. They could not even serve ice cream on deck on hot cruise days. In fact there was nothing extra to say this cruise was WOW. In fact you pay for everything outside eat times. water included. When all in Euros , it becomes costly for South Africans. To automatically bill your account in Euros for tips at the end of the cruise is a cheek especially when they were undeserving of a tip. Maybe this is why no effort is put in because they know they getting it anyway. No kids or teenager entertainment, only midnight disco. Senior Staff generally not obliging. . Theatre entertainment ok . Once again no WOW. Activities generally all in Italian so hard for other nationalities to participate. Anyway we made the most of it and we enjoyed the family get together and the ports. We made tan effort to create our own fun and entertainment. we used our own contacts for shore excursions because the ones arranged by the ship were just to expensive. We will definitely not do another Costa cruise . Language and culture to big an issue . They were seldom accommodating.

Not our best cruise

Costa neoClassica Cruise Review by wavv

3 people found this helpful
Trip Details
  • Sail Date: December 2017
  • Destination: Asia
  • Cabin Type: Outside Classic
This was my 4th cruise and my first with the Costa line.

Will also be my last cruise with this line.

The ship was small and we knew this, but the restrictions placed on teenagers was not acceptable. They had the option of one pool (small) and no Jucuzzi, unless they were 16 plus. What were they supposed to do, so it was boring on cruise days . Not even allowed to use the gym. The ship felt grubby and dated. The crew is part of the experience, and we found especially the reception staff to be rude , abrupt and unhelpful. Sewage smell on the 4th floor that they could not get rid of.

There was were two free eating areas.

One classy Resturant and one Buffet type eating place. Food was tasty and fresh but everyday the same. No variety. Also too many pork dishes. Not for the religious conscious. The other eating places you had to pay for. Why we had to pay extra for Pizzas when it is an Italian line. Teenagers and kids love Pizzas so how hard could it have been to provide this. They could not even serve ice cream on deck on hot cruise days. In fact there was nothing extra to say this cruise was WOW. In fact you pay for everything outside eat times. water included.

When all in Euros , it becomes costly for South Africans.

To automatically bill your account in Euros for tips at the end of the cruise is a cheek especially when they were undeserving of a tip. Maybe this is why no effort is put in because they know they getting it anyway.

No kids or teenager entertainment, only midnight disco.

Senior Staff generally not obliging. .

Theatre entertainment ok . Once again no WOW.

Activities generally all in Italian so hard for other nationalities to participate.

Anyway we made the most of it and we enjoyed the family get together and the ports. We made tan effort to create our own fun and entertainment. we used our own contacts for shore excursions because the ones arranged by the ship were just to expensive.

We will definitely not do another Costa cruise . Language and culture to big an issue . They were seldom accommodating.
wavv’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 13 to 15
Ages 16+
Service
Onboard Experience
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Cabin Review

Outside Classic
Cabin EC 4074
nothing wow. no chocs on the pillows . In fact very basic. Our cabin Steward did nothing to make it special. It was clean and comfortable. fridge was broken and it took a couple of days and much argument for them to change it.. Pool towels were another issue. why you have to have wet towels in your room all night and you cant exchange on deck for a token or dry ones. All towels , bath included are old and on the verge of thread bare. We found asking for anything like an extra pillow was a mission. Yet a different steward down the hall was very obliging. Luck of the draw.
Amalfi Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews