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First off I am a Platinum Carnival VIFP member. We cruise every Christmas and sailed on the Triumph last Christmas 2016 with much better results than this year. The nightmare started while going through customs. Each adult is aloud to bring 1 750ml bottle of wine in their carry on, 2 adults 2 bottles. We are in the process of starting a winery making Mead(honey wine). Our bottles are labeled corked with a corking machine and have cellophane bottle caps. The person even to the cellophane off and could see the cork had not been removed. All she would say is read your cruise agreement, we did I suggest she do the same! Even though we read the cruise agreement concerning bringing wine and contacted Carnival to make sure it was ok our wine was taken from us while going through security. We had 2 options, 1. they would open and pour out our wine, or we could return it to the car. Since we were dropped off at the port by family I called them to come back so I could run it out to them. When we made it to our cabin it smelled like cigarette smoke, so I opened the door to the balcony and quickly aired it out. The room 7345 had the least amount of storage on any cruise ship I'd been on. The bed was horrible and the sofa was in need of replacement. There was a small cabinet I placed some things in and while retrieving something out of it the hinge on the inside was so sharp it took a big gouge out of my finger. Luckily I had bandaids. The next door neighbors must have been an NFL defensive linemen because many times it sounded like and felt like a defensive line lined up and ran into the wall making a loud crash and shaking the entire stateroom. My wife and I are healthy eaters so lucky for us we bring most of out own food. The food in the dining room and buffet was horrid with less and less choices every year. I pack organic apples, homemade bread, natural peanut butter and canned vegetables I can eat cold. The only saving grace from the ship's horrid food is eating at restaurants I know at the ports. The ports: I have several friends in Cozumel so it is always fun visiting our friends and dining with them. In Progresso we have a friend I call when in town that picks us up and takes us places then out to eat. This time he too us to the Mayan ruin Kabah then to the Chocolate Story. Both were fantastic and very educational. We ate at a restaurant called Alberto's in Progresso. It was very good! When we returned to the ship once again a strong cigarette smoke smell filled our room. It took almost 2 hours for someone to show up. They sprayed something in it that helped, but after I showered then my wife the bathroom smelled like sewage. It was a backup on our floor that the plumbers had to address. The sink in the bathroom had a huge crack in it and the surface was peeling. Water went from cold to scalding every few seconds. The line at guest services were always long and didn't seem to move. Luckily we didn't have to stand in it, but there were a lot of complaints. At the Diamond and Platinum party there were the fewest number of these cruisers I've ever seen. Only 2 diamond and 8 or so platinum. Not a good sign if your loyal customers are staying away. The nightmare didn't end when we left the ship. We took a taxi home and the taxi driver claimed to not have any change for our fair and said his receipt and credit card machine was broken. I'm in the process of filing a complaint with the department that regulates taxis in the city of New Orleans.

When it starts bad watch out!

Carnival Triumph Cruise Review by BayouBuckeye

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Trip Details
First off I am a Platinum Carnival VIFP member. We cruise every Christmas and sailed on the Triumph last Christmas 2016 with much better results than this year. The nightmare started while going through customs. Each adult is aloud to bring 1 750ml bottle of wine in their carry on, 2 adults 2 bottles. We are in the process of starting a winery making Mead(honey wine). Our bottles are labeled corked with a corking machine and have cellophane bottle caps. The person even to the cellophane off and could see the cork had not been removed. All she would say is read your cruise agreement, we did I suggest she do the same! Even though we read the cruise agreement concerning bringing wine and contacted Carnival to make sure it was ok our wine was taken from us while going through security. We had 2 options, 1. they would open and pour out our wine, or we could return it to the car. Since we were dropped off at the port by family I called them to come back so I could run it out to them.

When we made it to our cabin it smelled like cigarette smoke, so I opened the door to the balcony and quickly aired it out. The room 7345 had the least amount of storage on any cruise ship I'd been on. The bed was horrible and the sofa was in need of replacement. There was a small cabinet I placed some things in and while retrieving something out of it the hinge on the inside was so sharp it took a big gouge out of my finger. Luckily I had bandaids. The next door neighbors must have been an NFL defensive linemen because many times it sounded like and felt like a defensive line lined up and ran into the wall making a loud crash and shaking the entire stateroom.

My wife and I are healthy eaters so lucky for us we bring most of out own food. The food in the dining room and buffet was horrid with less and less choices every year. I pack organic apples, homemade bread, natural peanut butter and canned vegetables I can eat cold. The only saving grace from the ship's horrid food is eating at restaurants I know at the ports.

The ports: I have several friends in Cozumel so it is always fun visiting our friends and dining with them. In Progresso we have a friend I call when in town that picks us up and takes us places then out to eat. This time he too us to the Mayan ruin Kabah then to the Chocolate Story. Both were fantastic and very educational. We ate at a restaurant called Alberto's in Progresso. It was very good!

When we returned to the ship once again a strong cigarette smoke smell filled our room. It took almost 2 hours for someone to show up. They sprayed something in it that helped, but after I showered then my wife the bathroom smelled like sewage. It was a backup on our floor that the plumbers had to address. The sink in the bathroom had a huge crack in it and the surface was peeling. Water went from cold to scalding every few seconds.

The line at guest services were always long and didn't seem to move. Luckily we didn't have to stand in it, but there were a lot of complaints. At the Diamond and Platinum party there were the fewest number of these cruisers I've ever seen. Only 2 diamond and 8 or so platinum. Not a good sign if your loyal customers are staying away.

The nightmare didn't end when we left the ship. We took a taxi home and the taxi driver claimed to not have any change for our fair and said his receipt and credit card machine was broken. I'm in the process of filing a complaint with the department that regulates taxis in the city of New Orleans.
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Cabin Review

Balcony
Cabin 8C 7345
Small and worn. Sink had big crack and was peeling. Water went from cold to scalding every few seconds.
Verandah Deck Inside Cabins, Balcony Cabins