Carnival Triumph Cruise Review by BayouBuckeye
- Sail Date: December 2017
- Destination: Western Caribbean
- Cabin Type: Balcony
When we made it to our cabin it smelled like cigarette smoke, so I opened the door to the balcony and quickly aired it out. The room 7345 had the least amount of storage on any cruise ship I'd been on. The bed was horrible and the sofa was in need of replacement. There was a small cabinet I placed some things in and while retrieving something out of it the hinge on the inside was so sharp it took a big gouge out of my finger. Luckily I had bandaids. The next door neighbors must have been an NFL defensive linemen because many times it sounded like and felt like a defensive line lined up and ran into the wall making a loud crash and shaking the entire stateroom.
My wife and I are healthy eaters so lucky for us we bring most of out own food. The food in the dining room and buffet was horrid with less and less choices every year. I pack organic apples, homemade bread, natural peanut butter and canned vegetables I can eat cold. The only saving grace from the ship's horrid food is eating at restaurants I know at the ports.
The ports: I have several friends in Cozumel so it is always fun visiting our friends and dining with them. In Progresso we have a friend I call when in town that picks us up and takes us places then out to eat. This time he too us to the Mayan ruin Kabah then to the Chocolate Story. Both were fantastic and very educational. We ate at a restaurant called Alberto's in Progresso. It was very good!
When we returned to the ship once again a strong cigarette smoke smell filled our room. It took almost 2 hours for someone to show up. They sprayed something in it that helped, but after I showered then my wife the bathroom smelled like sewage. It was a backup on our floor that the plumbers had to address. The sink in the bathroom had a huge crack in it and the surface was peeling. Water went from cold to scalding every few seconds.
The line at guest services were always long and didn't seem to move. Luckily we didn't have to stand in it, but there were a lot of complaints. At the Diamond and Platinum party there were the fewest number of these cruisers I've ever seen. Only 2 diamond and 8 or so platinum. Not a good sign if your loyal customers are staying away.
The nightmare didn't end when we left the ship. We took a taxi home and the taxi driver claimed to not have any change for our fair and said his receipt and credit card machine was broken. I'm in the process of filing a complaint with the department that regulates taxis in the city of New Orleans.
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