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Silversea holds themselves out as an ULTRA LUXURY cruise line but is far from that. The staff is non responsive and the ship is out dated. Furthermore, the dining experience was awful, not unless you like waiters SWEAT pouring down from your plates on your meals. This was because the Restaurants Air Conditioning system was malfunctioning for the entire cruise. Almost every passenger that I met was complaining but the ship's staff just kept making excuses and tried to poo poo the situation. Even the ships water system had to be shut down for many hours because of mechanical failure. I have attempted to speak with Silversea corporate office about this horrific experience but they would NOT return any of my phone calls when we returned. I would stay away as far as possible from Silversea - they are even close to how they advertise themselves and they wont even return phone calls to discuss the disaster!!!

Silversea Disaster Cruise

Silver Whisper Cruise Review by rcoopster

14 people found this helpful
Trip Details
  • Sail Date: December 2017
  • Destination: Caribbean
  • Cabin Type: Veranda Suite
Silversea holds themselves out as an ULTRA LUXURY cruise line but is far from that. The staff is non responsive and the ship is out dated.

Furthermore, the dining experience was awful, not unless you like waiters SWEAT pouring down from your plates on your meals. This was because the Restaurants Air Conditioning system was malfunctioning for the entire cruise.

Almost every passenger that I met was complaining but the ship's staff just kept making excuses and tried to poo poo the situation.

Even the ships water system had to be shut down for many hours because of mechanical failure.

I have attempted to speak with Silversea corporate office about this horrific experience but they would NOT return any of my phone calls when we returned.

I would stay away as far as possible from Silversea - they are even close to how they advertise themselves and they wont even return phone calls to discuss the disaster!!!
rcoopster’s Full Rating Summary
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Cabin Review

Veranda Suite
Cabin V1 922
Had to run an extension cord across the whole room because there was no electrical outlets. The television did NOT operate until the final day of the cruise even though we had the ships staff in our room on 3 occasions trying to repair it.
Deck 5 Suite Cabins