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Wow, this was a fantastic journey, through the Panama Canal and down the Pacific Coast of South America. We called at working comme4cial ports, and sat alongside freighters, all kinds of cargo ships and thousands upon thousands of shipping containers. This was our 11th Celebrity cruise and defintely one of the best! we had a great Aqua Class stateroom, perched up on the rear portion of deck 11, allowing for great views and lots of quiet. Our stateroom attendant was by far, the best attendant we have experienced. Aqua class guests dine in Blu restaurant. Therefore, we enjoyed an intimate, casual setting and some truly delicious meals. Althoug( our menu choices were limited, compared to the MDR, we were never at a loss for choosing tasty dishes. The fish and seafood were particularly delicious. Ditto any of the myriad of duck and lamb dishes. But, again, it was the serving team, from the charming hostess, to the maitre d, the waiter, the assistamt and all of the bus people. I have never experienc3d such a consistently high level of service, with charm, no attitude and a desire to make everything perfect. As is often the case, only the sommelier stood out as a weak member of the dining room staff. Although the Infinity is an old ship, and the outside paint job showed its age, the interior spaces and staterooms appeared to be well maintained. It was clear that new carpet had recently been installed in most public areas. Seating around the pool was ample and comfortable, and the spa and spa pool area were spot on and comfortable. Shore excursions were expensive, and proved to be a mixed bag. We had one particularly bad excursion in Arica, Chile. Although it is not a well known tourist spot, and not a regular port of call, we though we had the right to have an English speaking guide on a 90$, 4 hour tour. Apparently we thought incorrectly, as our guide was at a loss for explain8ng the sights in understandable English. On the negative side, check in at the start of the cruise was disgusting. We waited for more then an hour to check in at the Fort Lauderdale terminal. Definitely not enough check in staff and what seemed like confusion and lack of experience. Information regarding our disembarkation was poor, and a change in final port, from Valparaiso to Sant Antonio was poorly handled. So both the beginning anfd the end of the journey were odd, having nothing to do with ship or ship crew, but everything to do with corporate Celebrity. However, the good parts of this trip far outweighed the few negatives.

Definitely not a Caribbean Cruise

Celebrity Infinity Cruise Review by ptownandpompano

Trip Details
  • Sail Date: November 2017
  • Destination: South America
  • Cabin Type: Aqua Class
Wow, this was a fantastic journey, through the Panama Canal and down the Pacific Coast of South America. We called at working comme4cial ports, and sat alongside freighters, all kinds of cargo ships and thousands upon thousands of shipping containers.

This was our 11th Celebrity cruise and defintely one of the best! we had a great Aqua Class stateroom, perched up on the rear portion of deck 11, allowing for great views and lots of quiet. Our stateroom attendant was by far, the best attendant we have experienced.

Aqua class guests dine in Blu restaurant. Therefore, we enjoyed an intimate, casual setting and some truly delicious meals. Althoug( our menu choices were limited, compared to the MDR, we were never at a loss for choosing tasty dishes. The fish and seafood were particularly delicious. Ditto any of the myriad of duck and lamb dishes.

But, again, it was the serving team, from the charming hostess, to the maitre d, the waiter, the assistamt and all of the bus people. I have never experienc3d such a consistently high level of service, with charm, no attitude and a desire to make everything perfect. As is often the case, only the sommelier stood out as a weak member of the dining room staff.

Although the Infinity is an old ship, and the outside paint job showed its age, the interior spaces and staterooms appeared to be well maintained. It was clear that new carpet had recently been installed in most public areas. Seating around the pool was ample and comfortable, and the spa and spa pool area were spot on and comfortable.

Shore excursions were expensive, and proved to be a mixed bag. We had one particularly bad excursion in Arica, Chile. Although it is not a well known tourist spot, and not a regular port of call, we though we had the right to have an English speaking guide on a 90$, 4 hour tour. Apparently we thought incorrectly, as our guide was at a loss for explain8ng the sights in understandable English.

On the negative side, check in at the start of the cruise was disgusting. We waited for more then an hour to check in at the Fort Lauderdale terminal. Definitely not enough check in staff and what seemed like confusion and lack of experience. Information regarding our disembarkation was poor, and a change in final port, from Valparaiso to Sant Antonio was poorly handled. So both the beginning anfd the end of the journey were odd, having nothing to do with ship or ship crew, but everything to do with corporate Celebrity.

However, the good parts of this trip far outweighed the few negatives.
ptownandpompano’s Full Rating Summary
Enrichment Activities
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Dining
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Cabin Review

Aqua Class
Cabin A1 1115
Excellent cabin, great attendant, more detail in main body of this review.
Deck 11 Inside Cabins, Balcony Cabins