1. Home
  2. Cruise Reviews
  3. MSC Poesia
The food in both the buffet and the dining rooms was marginal. The entertainment especially the guest entertainers were terrible with the exception of Guillermo Guido. The disembarkation in Buenos Aires was a disaster. People were pushing others out of the way, ramming others with their suitcases and cart . No direction from management. It took four hours to get off ship. The excursions with the exception of Funchal were poorly organized. The tour guides were weak in English and knowledge of their jobs. For Rio it took two hours to get from the ship to bus. So well recommended and such a disapointment. Very poorly organized . It was kind of like working with a company that is going bankrupt. This was a 22 day cruise From Venice to Buenos AIres. Of 5 cruises this is the worst, I will not use MSC again.I sent an extensive critque to MSC. Hopefully I will receive some kind of response. There appeared to be a bad relationship between service crew and management level personnel on ship. Not a happy service crew. One very bright spot was the clinic. Serbian Dr. Jelena Putnik took very good care of my unexpected lung infection in three visits. She was knowledgable and patient friendly. She was a real gem. Clinic was very well organized.

A great disappointment

MSC Poesia Cruise Review by linkit25

4 people found this helpful
Trip Details
  • Sail Date: November 2017
  • Destination: Transatlantic
  • Cabin Type: Balcony Stateroom – Aurea
The food in both the buffet and the dining rooms was marginal. The entertainment especially the guest entertainers were terrible with the exception of Guillermo Guido. The disembarkation in Buenos Aires was a disaster. People were pushing others out of the way, ramming others with their suitcases and cart . No direction from management. It took four hours to get off ship. The excursions with the exception of Funchal were poorly organized. The tour guides were weak in English and knowledge of their jobs. For Rio it took two hours to get from the ship to bus. So well recommended and such a disapointment. Very poorly organized . It was kind of like working with a company that is going bankrupt. This was a 22 day cruise From Venice to Buenos AIres. Of 5 cruises this is the worst, I will not use MSC again.I sent an extensive critque to MSC. Hopefully I will receive some kind of response. There appeared to be a bad relationship between service crew and management level personnel on ship. Not a happy service crew. One very bright spot was the clinic. Serbian Dr. Jelena Putnik took very good care of my unexpected lung infection in three visits. She was knowledgable and patient friendly. She was a real gem. Clinic was very well organized.
linkit25’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get MSC Poesia price drops
250,000+ people have entered their email

Cabin Review

Balcony Stateroom – Aurea
Cabin B3 10169
cabin spacious an well located. largest balcony cabin of any cruise. also best designed. Too bad the rest of cruise did not measure up to quality of cabin.
Alfieri Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews