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I took my 18 year old granddaughter on the cruise for a graduation present. I usually go on the Princess Line (although I had been on two other Costa cruise many years ago) but this cruise fit our timing and most of the ports we wanted to visit. I cannot say enough about how bad the food and service (in the restaurants) was: * The buffet lines are very long (we stood in line for 30 minutes several times) and you have to stand in different lines for different items (same for beverages - they do not take your drink order). *In the sit down restaurant for dinner, the service was really bad. One night my granddaughter received her entrée when others received their salad. One man at our table received his entrée when others received their dessert. *In the sit down restaurant for breakfast they do offer a limited menu that you can order from and they also have a small buffet set up. It is impossible to get a waiter to take your breakfast order so we ended up going to the buffet in the restaurant (at least we were seated and didn't have to hunt for a seat like you have to do in the buffet restaurant). *Coffee and tea isn't served/offered after breakfast. You need to go to a bar area and pay after breakfast. * They charge for pizza (not available until 7 pm), ice cream and hamburgers. They do offer a hamburger at the grill by the pool but it isn't very good, and the grill is not always open (our at sea day the grill was closed). The grill is the only place to get French fries. * You have to pay for room service (other than coffee/tea, cereal, muffins). Plus you need to have a premium room in order to get room service. * The sit down restaurant is only open for lunch for 1 1/2 hours. If you go on an excursion it's not an option. * All cruise lines have specialty restaurants, but Costa also has a section on their dinner menu that have items that you need to pay for. * Other cruise lines have one side of the dinner menu that you can order these items at any time (on Princess, you can get shrimp cocktail at any dinner). The choices on Costa were a couple pasta dishes (and they were not good). Shrimp was never offered except for one night and the entrée was pasta with shrimp (there was ONE, tiny shrimp on the pasta). * The only time a steak was offered was on formal night - then we received a well done piece of meat wrapped in puff pastry. * If you're traveling with children or teens (or a picky eater) there is basically nothing for them to eat during the day (have to wait for the pizza and hamburger sections to open at 7 pm). We ate off the ship as often as we could.

Costa is the Spirit Airlines of Cruising

Costa Luminosa Cruise Review by Kitty Z

14 people found this helpful
Trip Details
  • Sail Date: November 2017
  • Destination: Mediterranean
  • Cabin Type: Inside Premium
I took my 18 year old granddaughter on the cruise for a graduation present. I usually go on the Princess Line (although I had been on two other Costa cruise many years ago) but this cruise fit our timing and most of the ports we wanted to visit.

I cannot say enough about how bad the food and service (in the restaurants) was:

* The buffet lines are very long (we stood in line for 30 minutes several times) and you have to stand in different lines for different items (same for beverages - they do not take your drink order).

*In the sit down restaurant for dinner, the service was really bad. One night my granddaughter received her entrée when others received their salad. One man at our table received his entrée when others received their dessert.

*In the sit down restaurant for breakfast they do offer a limited menu that you can order from and they also have a small buffet set up. It is impossible to get a waiter to take your breakfast order so we ended up going to the buffet in the restaurant (at least we were seated and didn't have to hunt for a seat like you have to do in the buffet restaurant).

*Coffee and tea isn't served/offered after breakfast. You need to go to a bar area and pay after breakfast.

* They charge for pizza (not available until 7 pm), ice cream and hamburgers. They do offer a hamburger at the grill by the pool but it isn't very good, and the grill is not always open (our at sea day the grill was closed). The grill is the only place to get French fries.

* You have to pay for room service (other than coffee/tea, cereal, muffins). Plus you need to have a premium room in order to get room service.

* The sit down restaurant is only open for lunch for 1 1/2 hours. If you go on an excursion it's not an option.

* All cruise lines have specialty restaurants, but Costa also has a section on their dinner menu that have items that you need to pay for.

* Other cruise lines have one side of the dinner menu that you can order these items at any time (on Princess, you can get shrimp cocktail at any dinner). The choices on Costa were a couple pasta dishes (and they were not good). Shrimp was never offered except for one night and the entrée was pasta with shrimp (there was ONE, tiny shrimp on the pasta).

* The only time a steak was offered was on formal night - then we received a well done piece of meat wrapped in puff pastry.

* If you're traveling with children or teens (or a picky eater) there is basically nothing for them to eat during the day (have to wait for the pizza and hamburger sections to open at 7 pm). We ate off the ship as often as we could.
Kitty Z’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
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Ages 16+
Service
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Cabin Review

Inside Premium
Cabin IP
Cabin was very nice and the bathroom was quite spacious for a cruise ship bathroom.
Topazio Deck Inside Cabins, Balcony Cabins, Suite Cabins