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I chose this cruise because I was a participant of the $100k Slot Tournament. I really liked the ship and even though there seemed to be a lot of people on this cruise, it never really felt overcrowded. The cruise director, Chris the Flying Scotsman, was quite amazing. He is a very talented individual and does quite well as a cruise director. I was happy with the activities on the ship. We had a change in the itinerary which was a let down but our safety came first. We went to Progresso instead of Belize. Progresso was quite disappointing!! I loved Honduras and Cozumel. In Cozumel, I spent the day at Mr. Sanchos and they delivered!! It was nice. In Honduras, I did the monkey and parrot tour in the forest. That was also fun!! Now for negatives: Our cabin steward was very, very unfriendly. This is my first time with a cabin steward who just did not seem to be very happy. I know it wasn't us because we are quite neat and there really isn't a lot of cleaning up after us other than linen changes. He just seemed to be a genuinely unhappy person. We gave out candy gift bags and his expression was priceless. He did not want a gift bag, whereas the other cabin stewards/helpers on the floor were quite happy to receive the candy. I found the dining room service to be quite slow and the waiters just didn't seem to be that customer service oriented. You could see when the food was brought out but the waiters would let it sit for a long time before providing your plate. Most times, our food was cold. Last, I was a little disappointed with the customer service desk....some, not all, were not very customer oriented at all. I was a witness to one of the customer service reps. debating with another guest. Some of them were very lackluster!!! Overall, everything else about this cruise was quite nice!!

Overall, it Was a Nice Cruise

Carnival Dream Cruise Review by LeesaMT

Trip Details
I chose this cruise because I was a participant of the $100k Slot Tournament. I really liked the ship and even though there seemed to be a lot of people on this cruise, it never really felt overcrowded. The cruise director, Chris the Flying Scotsman, was quite amazing. He is a very talented individual and does quite well as a cruise director. I was happy with the activities on the ship. We had a change in the itinerary which was a let down but our safety came first. We went to Progresso instead of Belize. Progresso was quite disappointing!! I loved Honduras and Cozumel. In Cozumel, I spent the day at Mr. Sanchos and they delivered!! It was nice. In Honduras, I did the monkey and parrot tour in the forest. That was also fun!!

Now for negatives: Our cabin steward was very, very unfriendly. This is my first time with a cabin steward who just did not seem to be very happy. I know it wasn't us because we are quite neat and there really isn't a lot of cleaning up after us other than linen changes. He just seemed to be a genuinely unhappy person. We gave out candy gift bags and his expression was priceless. He did not want a gift bag, whereas the other cabin stewards/helpers on the floor were quite happy to receive the candy.

I found the dining room service to be quite slow and the waiters just didn't seem to be that customer service oriented. You could see when the food was brought out but the waiters would let it sit for a long time before providing your plate. Most times, our food was cold.

Last, I was a little disappointed with the customer service desk....some, not all, were not very customer oriented at all. I was a witness to one of the customer service reps. debating with another guest. Some of them were very lackluster!!!

Overall, everything else about this cruise was quite nice!!
LeesaMT’s Full Rating Summary
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Cabin Review

Cabin
I loved the cabin, it was a oceanview with 2 bathrooms!!! Loved, loved, loved having 2 bathrooms!!!
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