Celebrity Summit Cruise Review by california couple
- Sail Date: October 2017
- Destination: Canada & New England
- Cabin Type: Deluxe Ocean View with Balcony 2B
We were disappointed in the pastries and bread in the Ocean View every day. the food in the ocean view was just average too much food with sauces and too much fat. Would like to see more healthy foods on the buffet beside salads and fruit.
We were billed for food and water that was in our room that we never used and talked to customer service before leaving the ship and were still billed and had to call Celebrity...this has happened before and THIS IS NOT ACCEPTABLE BUSINESS PRACTICE!!!
We realize this is not a newer ship and getting ready to be refurbished, but the bathroom grout was very stained and needed scrubbing. The bed kept coming apart in the middle. We had a locked pass door in our room and we could hear the conversations from the people in the next room. The robes were very old and very thin and should be in the rag bag and not on a luxury cruise!!! The curtains were coming off four of the hooks and attention needs to be paid to the appearance!!!!!
Did not like that we could not get the reservation times we wanted one time for the anytime dining we signed up for we called early and could only get 3:30-time slot. We were told that people called before the cruise and were able to make reservations for select dining, if so this was not sent out to all select ding cruisers!!!! /Very disappointed!!!!
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