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We really enjoyed our costa cruise out of Barcelona 2 years prior to this one but this was a big disappointment. It started with the company charging us $100.00 just to put our friends names on the tickets that we bought, the travel company put our names on both cabins but no information was even entered. Anyway, they charged for everything right down to ping pong balls to play a game. We bought the drink package, but it took forever to get a drink, bartenders played games with the guests, ignoring them while cleaning up the bar, I guess they were looking for more tips. The staff was friendly but there wasn't much motivation to work since they already had their tips paid. Food was good and our waiter was excellent in the evening for dinner but the breakfast and lunch was miserable! It took forever to be served and the choices were very limited. We have been on many cruises and we enjoy it a lot but never again on Costa. We aren't that picky or demanding but this was very disappointing from previous cruises. There wasn't much in the way of entertainment, no trivia, or sports events. The room was kept at 75 degrees, so at night it was too warm so we had to keep the door open. My husband keep asking for them to check on the air conditioning but they said that was the lowest it would go down to. We had a mini suite so it was a good size and we were able to board earlier then everyone else, thank goodness because the lines were SO long to board. They said 2 hours to get our luggage but it turned into 5. I had a tray of drinks spilt on me and nothing to change into for 4 hours, quite a sticky wet four hours to wait. It just seemed like a bus going around, dropping people off and picking them up at different stops, we had a good time but we won't go with Costa again.

No frills cheap cruise

Costa Luminosa Cruise Review by valleem

12 people found this helpful
Trip Details
  • Sail Date: October 2017
  • Destination: Mediterranean
  • Cabin Type: Mini Suite with Balcony
We really enjoyed our costa cruise out of Barcelona 2 years prior to this one but this was a big disappointment. It started with the company charging us $100.00 just to put our friends names on the tickets that we bought, the travel company put our names on both cabins but no information was even entered. Anyway, they charged for everything right down to ping pong balls to play a game. We bought the drink package, but it took forever to get a drink, bartenders played games with the guests, ignoring them while cleaning up the bar, I guess they were looking for more tips. The staff was friendly but there wasn't much motivation to work since they already had their tips paid. Food was good and our waiter was excellent in the evening for dinner but the breakfast and lunch was miserable! It took forever to be served and the choices were very limited.

We have been on many cruises and we enjoy it a lot but never again on Costa. We aren't that picky or demanding but this was very disappointing from previous cruises. There wasn't much in the way of entertainment, no trivia, or sports events.

The room was kept at 75 degrees, so at night it was too warm so we had to keep the door open. My husband keep asking for them to check on the air conditioning but they said that was the lowest it would go down to. We had a mini suite so it was a good size and we were able to board earlier then everyone else, thank goodness because the lines were SO long to board. They said 2 hours to get our luggage but it turned into 5. I had a tray of drinks spilt on me and nothing to change into for 4 hours, quite a sticky wet four hours to wait.

It just seemed like a bus going around, dropping people off and picking them up at different stops, we had a good time but we won't go with Costa again.
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