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We found the restaurants to be pretty good. Not a very good experience at Le Champagne. Several of the dishes had been sitting for awhile with mushroom soup being lumpy. We had to stir the soup to eat it. It should be better. Great wine selection and nice size Foie Gras. We found the Italian restaurant and the main dining room to our liking. We had two reservations in both Le Champagne and the Japanese. Cancelled the second reservation in both. If we had to pick a weak spot for the overall experience, it would be the staff. Slow food service at the pool. Our room was not clean when we checked in. Trash under the bed with dust bunnies, sticky residue on counter top and on our phone. After that was addressed we had no problems, room was kept clean. Our butler was very nice, but it took two days before our bar was stocked. Our travel partners across the hallway got their bar stocked on day one. The reception was unable to answer simple questions regarding disembarkation. We got off the ship in Venice, at a dock far away from the main port terminal. Reception had no idea how to arrange private taxi transfer to our hotel. We had not purchased transfer thru SilverSea what we felt was completely overpriced private boat taxi to our hotel. The fact that the reception did not know the process is unacceptable. It turned out to be very simple. Just pick up your bags and walk 100 yards to the Taxi dispatcher! We had prepaid for the transfer directly with Venicelink and had to wait about 30min for the boat. No big deal. Spa was nice, but again very expensive. Workout facilities, about the size of a tiny hotel room, basic. Found it annoying that all of the pools and every hot tub on the ship where drained and closed the morning before we got off the boat. None of the people we talked to had heard of this being scheduled. Pools and hot tubs are a major part of the facilities on a ship and loosing all of them for 1 of 7 days we felt ripped off. We had very low expectations of the on board entertainment and after attending one event that was confirmed. No big deal. Did not partake in any of the shore excursions as we booked our own for 1/2 the price on-line. Used tenders to reach two of the ports, very well run, never waited at all. Well done! Buffet for both breakfast and lunch where outstanding. Decent wines served everywhere. Security on board and at shore was good. We felt safe and secure.

Not quite as nice as expected

Silver Spirit Cruise Review by Jetlag66

3 people found this helpful
Trip Details
We found the restaurants to be pretty good. Not a very good experience at Le Champagne. Several of the dishes had been sitting for awhile with mushroom soup being lumpy. We had to stir the soup to eat it. It should be better. Great wine selection and nice size Foie Gras.

We found the Italian restaurant and the main dining room to our liking. We had two reservations in both Le Champagne and the Japanese. Cancelled the second reservation in both.

If we had to pick a weak spot for the overall experience, it would be the staff. Slow food service at the pool. Our room was not clean when we checked in. Trash under the bed with dust bunnies, sticky residue on counter top and on our phone. After that was addressed we had no problems, room was kept clean. Our butler was very nice, but it took two days before our bar was stocked. Our travel partners across the hallway got their bar stocked on day one.

The reception was unable to answer simple questions regarding disembarkation. We got off the ship in Venice, at a dock far away from the main port terminal. Reception had no idea how to arrange private taxi transfer to our hotel. We had not purchased transfer thru SilverSea what we felt was completely overpriced private boat taxi to our hotel. The fact that the reception did not know the process is unacceptable. It turned out to be very simple. Just pick up your bags and walk 100 yards to the Taxi dispatcher! We had prepaid for the transfer directly with Venicelink and had to wait about 30min for the boat. No big deal.

Spa was nice, but again very expensive. Workout facilities, about the size of a tiny hotel room, basic.

Found it annoying that all of the pools and every hot tub on the ship where drained and closed the morning before we got off the boat. None of the people we talked to had heard of this being scheduled. Pools and hot tubs are a major part of the facilities on a ship and loosing all of them for 1 of 7 days we felt ripped off.

We had very low expectations of the on board entertainment and after attending one event that was confirmed. No big deal.

Did not partake in any of the shore excursions as we booked our own for 1/2 the price on-line.

Used tenders to reach two of the ports, very well run, never waited at all. Well done!

Buffet for both breakfast and lunch where outstanding. Decent wines served everywhere.

Security on board and at shore was good. We felt safe and secure.
Jetlag66’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
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