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Chose this cruise as our first Celebrity cruise to travel with friends for the both of us. The cruise was comparable to any of the main line cruises that we have done.. Princess, NCL etc. I find that the cruise lines are more alike than different. The ship wasn't overly welcoming on Embarkation. Traveling with friends we got on the ship and was told to go eat lunch. No sit down lunch in the Trellis on day one. We were sent to the Buffet (madhouse) so headed out to the grill at the pool deck. To say I was underwhelmed was an understatement. No music no poolside ambiance, NO staff on the pool deck. This was very different from prior cruises. The grill was open and the burgers were average. I went back to the grill to get a drink, they told me drinks were in the buffet? Seriously? We were avoiding the buffet due to the crowds. They couldn't have water on the pool deck. The drink station was closed. The announcement that the rooms were now open at a little after 1:00, On to our room. Room was great, clean well made up room. Our room Steward Singh was a delight, our room was spotless each and every day. We had 2 of the "sweet sixteen" rooms with the larger balcony, very nice. The dining or back to the dining, there is an old saying that there are two types of people in a hospital, those that are really sick and those that complain about the food. That being said here is my take on the dining/food on the Infinity. Monday morning went to the Trellis dining room....the first and last time there for breakfast. The french toast was literally toast...thin 1/2 thick toast, 3 half slices and omelets were burnt, gave us something to laugh about. I wish we would have taken a photo. We thought the buffet was better for breakfast. Overall I thought the food was typical cruise fare food, no better than NCL or Princess no worse. The main dining room (Trellis) was adequate for lunch and dinner. The room itself was crowded with no defined aisle ways for the staff, hence we had people knocking our chairs to weave in and out of the dining room to get to their tables. Noisy and not conducive to a fine dining experience. The poor service staff had to lift trays over heads to deliver meals. I find the Trellis unusual in that anytime dining you could make reservations for meal, kind of defeats the purpose of anytime dining in my opinion and slowed down the seating process. It is also odd that all but one free food venues are aft which adds to the crowding. The Tuscan Grill was EXCELLENT, worth the added cost, we did this restaurant twice and had Johnny "Walker" as our server because the food and experience was so far above the Main dining room. The production shows were the best I have seen on the other cruise lines I have sailed. They were professional and entertaining and so talented, not cheesy like on another line. The aerialists were amazing and the Choreography and show themes were great and fitting for all age levels. Tina and Luigi were great! This was our 4th trip to Alaska so didn't do any ship shore excursions or outside excursions. We would sail Celebrity again if the itinerary and price point were what we are looking for.

Celebrity Infinity 9/10/2017 Alaska cruise

Celebrity Infinity Cruise Review by gwsster

6 people found this helpful
Trip Details
  • Sail Date: September 2017
  • Destination: Alaska
  • Cabin Type: Concierge Class 2
Chose this cruise as our first Celebrity cruise to travel with friends for the both of us. The cruise was comparable to any of the main line cruises that we have done.. Princess, NCL etc. I find that the cruise lines are more alike than different. The ship wasn't overly welcoming on Embarkation. Traveling with friends we got on the ship and was told to go eat lunch. No sit down lunch in the Trellis on day one. We were sent to the Buffet (madhouse) so headed out to the grill at the pool deck. To say I was underwhelmed was an understatement. No music no poolside ambiance, NO staff on the pool deck. This was very different from prior cruises. The grill was open and the burgers were average. I went back to the grill to get a drink, they told me drinks were in the buffet? Seriously? We were avoiding the buffet due to the crowds. They couldn't have water on the pool deck. The drink station was closed.

The announcement that the rooms were now open at a little after 1:00, On to our room. Room was great, clean well made up room. Our room Steward Singh was a delight, our room was spotless each and every day. We had 2 of the "sweet sixteen" rooms with the larger balcony, very nice.

The dining or back to the dining, there is an old saying that there are two types of people in a hospital, those that are really sick and those that complain about the food. That being said here is my take on the dining/food on the Infinity. Monday morning went to the Trellis dining room....the first and last time there for breakfast. The french toast was literally toast...thin 1/2 thick toast, 3 half slices and omelets were burnt, gave us something to laugh about. I wish we would have taken a photo. We thought the buffet was better for breakfast. Overall I thought the food was typical cruise fare food, no better than NCL or Princess no worse.

The main dining room (Trellis) was adequate for lunch and dinner. The room itself was crowded with no defined aisle ways for the staff, hence we had people knocking our chairs to weave in and out of the dining room to get to their tables. Noisy and not conducive to a fine dining experience. The poor service staff had to lift trays over heads to deliver meals. I find the Trellis unusual in that anytime dining you could make reservations for meal, kind of defeats the purpose of anytime dining in my opinion and slowed down the seating process. It is also odd that all but one free food venues are aft which adds to the crowding.

The Tuscan Grill was EXCELLENT, worth the added cost, we did this restaurant twice and had Johnny "Walker" as our server because the food and experience was so far above the Main dining room.

The production shows were the best I have seen on the other cruise lines I have sailed. They were professional and entertaining and so talented, not cheesy like on another line. The aerialists were amazing and the Choreography and show themes were great and fitting for all age levels. Tina and Luigi were great!

This was our 4th trip to Alaska so didn't do any ship shore excursions or outside excursions.

We would sail Celebrity again if the itinerary and price point were what we are looking for.
gwsster’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Service
Onboard Experience
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Cabin Review

Concierge Class 2
Cabin C2 6030
Clean room and bathroom, clean linens and a nice balcony. The door to the balcony very hard to open and could use an true handle on the outside of the door to open it from the outside other than the finger pulls. The bed was comfortable. Plenty of hangers and storage space. There was rust on the coffee table but otherwise in good condition.
Deck 8 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews