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I chose this cruise for myself and 2 kids as the itinerary really appealed to me. On arriving at port, check-in was smooth and quick. Unfortunately for the first 5 day, I would have to complain to guest services at least once a day about problems with planning, things ranging from no hot water, toilet not flushing (this was a regular occurrence), no water one day, hot water coming out of cold tap. This really created a lot of stress for the first 5 days. My other major issue was that we were directly below the casino and every night we were kept awake until 2/3am due to people walking above our head. Also on the last night they had run out of soft drinks!! On a positive note, our cabin steward Bart, was lovely, the food was nice and the countries we saw were lovely. Entertainment on show was very good . I would not sail on this particular ship again and I am waiting for a response from NCL re my complaint and that will decide whether I would sail on an NCL ship again.

Disappointing ship but great itinerary

Norwegian Spirit Cruise Review by Charlief

2 people found this helpful
Trip Details
  • Sail Date: July 2017
  • Destination: Mediterranean
  • Cabin Type: Inside
I chose this cruise for myself and 2 kids as the itinerary really appealed to me. On arriving at port, check-in was smooth and quick.

Unfortunately for the first 5 day, I would have to complain to guest services at least once a day about problems with planning, things ranging from no hot water, toilet not flushing (this was a regular occurrence), no water one day, hot water coming out of cold tap. This really created a lot of stress for the first 5 days.

My other major issue was that we were directly below the casino and every night we were kept awake until 2/3am due to people walking above our head.

Also on the last night they had run out of soft drinks!!

On a positive note, our cabin steward Bart, was lovely, the food was nice and the countries we saw were lovely.

Entertainment on show was very good .

I would not sail on this particular ship again and I am waiting for a response from NCL re my complaint and that will decide whether I would sail on an NCL ship again.
Charlief’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Service
Onboard Experience
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Cabin Review

Inside
Cabin IF 6009
The cabin was a reasonable size and kept clean/tidy by our steward. The bathroom was also very clean.
Deck 6 Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews