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I had read so many bad reviews about the ship after booking I was terrified that we were going to have an awful trip and since three other couples were joining us based on my choice I would have felt terrible if all of the bad reviews were true. Instead we had a fantastic trip. I thought the ship was great. The layout was nice. Everything was clean. The staff was very accommodating. Our room steward responded to all of our requests in a timely manner. We ordered room service a couple times and they always delivered as requested in a timely manner and the food was excellent. Our waiter in the Trellis was perfect for our group. We all wanted to adopt him into our family by the end of the trip. The other crew members that we interacted with on the most part were great. There were a couple servers in the buffet that were a bit rude but overall it was a good crew. My biggest complaint was that I felt uncomfortable about not having a drink package. I don't have a need to drink bottled water and actually would rather just stick with filtered water for environmental reasons and at most I have 1-2 alcoholic drinks so I didn't need the drink package. Every time I went to the bar to ask for a glass of water I felt as if it wasn't appropriate. And when I tried to order the "daily drink special" the bartenders didn't know what I was talking about. I know it is added income for the ship and crew when you purchase the drink package but I wish I wasn't made to feel so uncomfortable for opting out. The shows were entertaining. The acrobats on the last day were fantastic. I loved that show. There was always some kind of activity i.e. games, dancing, trivia, pool, spa. We only had 3 port of calls so we spent a lot of time on the ship but I was never bored or lacking for something to do. As a matter of fact, I had brought a book along thinking I was going to sit on my balcony and read but I never had time to do that. The food was fabulous and plentiful. I had no complaints and I was looking for the faults. We didn't go on any shore excursions so I can't rate them. Everything else was excellent.

I Was Terrified

Celebrity Infinity Cruise Review by kwecruz2

32 people found this helpful
Trip Details
  • Sail Date: August 2017
  • Destination: Alaska
  • Cabin Type: Concierge Class 3
I had read so many bad reviews about the ship after booking I was terrified that we were going to have an awful trip and since three other couples were joining us based on my choice I would have felt terrible if all of the bad reviews were true.

Instead we had a fantastic trip. I thought the ship was great. The layout was nice. Everything was clean.

The staff was very accommodating. Our room steward responded to all of our requests in a timely manner. We ordered room service a couple times and they always delivered as requested in a timely manner and the food was excellent. Our waiter in the Trellis was perfect for our group. We all wanted to adopt him into our family by the end of the trip. The other crew members that we interacted with on the most part were great. There were a couple servers in the buffet that were a bit rude but overall it was a good crew.

My biggest complaint was that I felt uncomfortable about not having a drink package. I don't have a need to drink bottled water and actually would rather just stick with filtered water for environmental reasons and at most I have 1-2 alcoholic drinks so I didn't need the drink package. Every time I went to the bar to ask for a glass of water I felt as if it wasn't appropriate. And when I tried to order the "daily drink special" the bartenders didn't know what I was talking about. I know it is added income for the ship and crew when you purchase the drink package but I wish I wasn't made to feel so uncomfortable for opting out.

The shows were entertaining. The acrobats on the last day were fantastic. I loved that show. There was always some kind of activity i.e. games, dancing, trivia, pool, spa. We only had 3 port of calls so we spent a lot of time on the ship but I was never bored or lacking for something to do. As a matter of fact, I had brought a book along thinking I was going to sit on my balcony and read but I never had time to do that.

The food was fabulous and plentiful.

I had no complaints and I was looking for the faults. We didn't go on any shore excursions so I can't rate them. Everything else was excellent.
kwecruz2’s Full Rating Summary
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Cabin Review

Concierge Class 3
Cabin C3 8154
Great cabin! I was worried about motion sickness since we were at the back of the boat but we had no problems. This cabin was located close to the restaurants and elevator. It suited us perfectly. I thought it had plenty of room. I had brought along a shoe organizer to stick my belongings in but didn't need it.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins