Holland America used to have a very good reputation but since Carnival bought the cruise line forget it. It is a typical Carnival owned cruise line, mediocre at best. We ate in the main dining room and never went back. We had dinner in the Pinnacle Steakhouse and it was not a good steak. I get better steak consistently in my local Texas Roadhouse. The buffet was blah. I even had one of the cooks tell me I didn't know how to order my eggs correctly. In our cabin, we had a broken lounger on our veranda that I wouldn't sit in. I told the room steward and his response was "I know". What was really strange, and not very nice, the entire ship was non-smoking except they allowed smoking in roughly 1/3 of the casino so naturally you smelled smoke. The ship however was clean. This was at least my 10th cruise, not counting a river cruise, and would I sail on Holland America again; No way.

Very disappointed in the cruise

Zaandam Cruise Review by dafcpa

6 people found this helpful
Trip Details
  • Sail Date: July 2017
  • Destination: Alaska
  • Cabin Type: Vista Suite with Verandah
Holland America used to have a very good reputation but since Carnival bought the cruise line forget it. It is a typical Carnival owned cruise line, mediocre at best. We ate in the main dining room and never went back. We had dinner in the Pinnacle Steakhouse and it was not a good steak. I get better steak consistently in my local Texas Roadhouse. The buffet was blah. I even had one of the cooks tell me I didn't know how to order my eggs correctly. In our cabin, we had a broken lounger on our veranda that I wouldn't sit in. I told the room steward and his response was "I know". What was really strange, and not very nice, the entire ship was non-smoking except they allowed smoking in roughly 1/3 of the casino so naturally you smelled smoke. The ship however was clean. This was at least my 10th cruise, not counting a river cruise, and would I sail on Holland America again; No way.
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Cabin Review

Vista Suite with Verandah
Cabin B 6211
Cabin was OK but you don't need much on a cruise ship.
Navigation Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

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