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This was our 1st river cruise and we chose Scenic because of their "reputation". This having been said,since they are all inclusive, so was the lofty cost. During the 1st week, for 4 days in a row, everyone in the Crystal dining room waived away flies at all 3 meals. You would think that after 1 day this would be remedied by the crew who witnessed this. However,only after I talked to the restaurant manager on the 5th day, did it improve. The public rooms (dining and lounge) were never cool during the entire trip. The weather was only very hot 1 day out of 14. The food lacked flavor. Meals on the ocean cruises we have been on were so much better. The service, crew, and cabin were 6 stars out of 5 but.... More than 1/2 the passengers on board were ill during the trip. Scenic had a cavalier approach to this and should have been extremely more proactive. Plan on spending a great deal of time riding buses once you dock at a city. 1 day it was a total of 7 hours to and from. Finally, I did write Scenic before I chose to post this review. Their response did not address my concerns at all in a genuine, sincere manner-another disappointment of a company that I feel does not warrant the reputation they have 1 bit

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Scenic Jewel Cruise Review by euclid3

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Trip Details
This was our 1st river cruise and we chose Scenic because of their "reputation". This having been said,since they are all inclusive, so was the lofty cost.

During the 1st week, for 4 days in a row, everyone in the Crystal dining room waived away flies at all 3 meals. You would think that after 1 day this would be remedied by the crew who witnessed this. However,only after I talked to the restaurant manager on the 5th day, did it improve.

The public rooms (dining and lounge) were never cool during the entire trip. The weather was only very hot 1 day out of 14.

The food lacked flavor. Meals on the ocean cruises we have been on were so much better.

The service, crew, and cabin were 6 stars out of 5 but....

More than 1/2 the passengers on board were ill during the trip. Scenic had a cavalier approach to this and should have been extremely more proactive.

Plan on spending a great deal of time riding buses once you dock at a city. 1 day it was a total of 7 hours to and from.

Finally, I did write Scenic before I chose to post this review. Their response did not address my concerns at all in a genuine, sincere manner-another disappointment of a company that I feel does not warrant the reputation they have 1 bit
euclid3’s Full Rating Summary
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