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Let me begin by saying this was my first cruise with Celebrity. I have been on over 56 cruises over the span of 20 years with multiple cruise lines and we had always wanted to sail on the Celebrity Summit since her maiden voyage. I am writing this review the day after we completed the 10 day itinerary which included Newport RI, Portland Maine, Bar Harbor, St. John NB, Halifax NS and Boston MA. on the Celebrity Summit which sailed from 6/27 to 7/7 the trip included the Canada Day 150th celebration in Halifax and the Independence Day visit to Boston. There was only one sea day on this excellent 10 day voyage. GOOD Overall good but delays galore. The entire cruse took place in the calmest waters we have ever sailed, it was unreal how at times there was no wake being left behind by the ship. It was also the slowest cruise ever with the ship not making up or allocating any extra time in any of our wonderful ports. I will address this issue later. We were delighted to see a pod of hundreds of hump back whales early during the cruise and many passengers began whale-watching off the coast for other sightings. It was wonderful to see unspoiled nature and be up close to the whales as we sailed on by. Our mid ship cabin was a lot smaller and tighter than what we were accustomed to on Holland America, NCL, Cunard, and Princess but It had all the necessary amenities and was clean and well maintained by Antonio on a daily basis. He quickly responded to calls if we needed anything and was pleasant and efficient. We were very satisfied. We met some really outstanding fellow cruisers and crew while we toured the ship and became acquainted with our 10 day temporary home. We spent a great deal of time in the Solarium section of the ship as well as in the sauna. It was peaceful and tranquil except for family time when the kids invaded the area. Celebrity needs to rethink this misguided plan and develop an area kid and teen free along the lines of NCL Breakaway with a whole area dedicated to adults. Kids should not be allowed in whirlpools at any time. You have to wonder if there is some connection between the rise of ship borne illness and the pampered kids in what should be just adult spaces. The grill provided the best and most consistent food on the ship at all times. The inside grills as well as the outside one had decent steaks, burgers, and fries all the time. Celebrity purchased some pallets of local Maine lobsters for our dinner one night and the captain announced that everyone would be able to order one. That was a nice touch to feast on local fresh caught lobster. The waiters were all very attentive and helpful. Donavan and Fredrick were our favorites but because we were Select dinning we had the luck of the draw most nights. Nelly, was seemly visible everywhere on the ship, from the dining room to the oceanview area at all hours of the day and night. She was always cheerful and a joy to encounter at any time. We were able to view a sunrise while on the ship with limited active as well as six sunsets so we felt complete as we sailed. We enjoyed geocaching in the various ports and we were lucky to find 30 caches both in the US and Canadian ports. We love how the caches allow us to explore and discover hidden away gems and sometimes forgotten history no matter where we travel around the world. SO SO The television had limited channels to choose from and we were amazed that TBS was a Spanish feed but was broadcast in English. We also would have preferred that the other channels were more varied and informative with less hyping and sales pitches but that is what cruising has morphed into in modern times. We, as the adage goes, spent very little non sleep related time in the room anyway. It took way too long to regulate the uneven water temperature in the shower each time and we would have preferred the built in soap/shampoo dispenser over the individual tubes but it was manageable. There were adequate nooks, hooks and spaces to stash our belongings except behind the bed area which was an obvious design flaw. The most annoying thing in regards to the cabin was the lighting design flaw which did not allow the lights to have a dedicated light pattern associated with the light switch. It was all or nothing. Every other line we have used could isolate and direct the light to where YOU wanted it to shine. One switch controlling the entire array was frustrating and sometimes blinding. If you wanted a wake up call it was ok since the entire cabin was then bathed in cfl brilliance. My guess is that Celebrity Summit will soon be sold to make way for the next generation of mega ships so management will not address any updates or improvements. I found the food to be very inconsistent, especially towards the start of the cruise. We ate seven times in the MDR with four days coming at the end. The first few days of the cruise the food was barely adequate and we discovered there was a slew of new crew on board for the first time. The meat dishes were non appetizing and had way too much grizzle and waste on them as well as being too tough. Towards the end the food improved so much that we actually inquired if the head chef had changed because it became so noticeable an improvement. NOT SO GOOD We took this cruise because of the ports and were not disappointed in the least. We enjoyed all of the ports immensely, and were amazed at the changes and alterations to them since our prior stops in the past few years. What we did not enjoy was the lies being told by the Captain that there was a delay to tender to Newport because of sailboat in our path. From our limited perspective there was some traffic but certainly not enough to cause such a massive delay for our departure via tenders. Even if that was the case the Captain and Celebrity missed the boat on this. There should be no excuse for poor and inadequate advance planning. We were not able to get off the ship before 12:30 PM and since we had limited time to spend in Newport we were extremely disappointed. Look, I have had many ports canceled because of weather and medical evacuations before but the cruise line has always done something to make up for the delay or cancellation. Management probably had a say in the matter but there was no excuse not to extend our stay in Newport for a few more hours. The measly short distance to the home port in Bayonne could and should have been made up by going a little faster to regroup the time lost and make up for the delayed and botched tender operation. The waters and the ocean were extremely calm so the Captain and Celebrity management team should have done the right thing and extended our stay. Management again should be held accountable since we did leave Boston so early the previous day. Almost 20 hours to arrive in Newport was poor time management and planning. On my other cruises whenever there was a delay the Captain accelerated the speed of the ship and made up the lost time keeping the customers happy. On Holland America once, there was also a gesture, of allowing the guests to have complementary wine at dinner as a token of acknowledgement for their mistake which was appreciated by all. The Captain sticking to the planned departure and leaving on time was inexcusable under the circumstances. This unforced error will be the last and most memorable memory of many guests on this voyage this being our last day on her ship. People need to stop drinking the kool aid in matters regarding Captain Kate. So sad. The customs fiasco, also rests squarely on the Captain and managements shoulder, were we had to submit to a face to face evaluations at pre selected times. This travesty again was a waste of limited port time. I appreciate homeland security looking out for our safety but having a face to face pre selected time of 11:45 AM left us with limited time to spend in our port. Here, once again Celebrity management and the Captain could and should have extended our stay by a few hours to make up for the delayed exiting the ship. Given the speed we traveled and the calmness of the seas it was certainly feasible. Keeping the customer satisfied could have occurred with just a little contingency planning. Both Captain Kate and management dropped the ball once again committing yet another fumble. I plan on contacting Celebrity corporate offices on Monday to further address these blunders. The so called library on board the ship was pitiful, it was just a room with a library sign on the wall. I doubt I saw 100 books on all of the shelves. There were more Spanish language books then English language books and a literal handful of board games. What is going on here? I don’t want to dwell on this subject long but what is going on with the late night buffet, I know there has not been a creature for quite some time but the modern rendition is a shocking testimony to how far cruising as sunk as the popularity has risen to satisfy the current cruise population. The night officers, as well as staff from the gift and casino areas depend on this time to eat but we sadly watched them approach the buffet area and depart with half full plates of nothing. I can say with certainty the other lines still provide food of substance during the night time buffet. I might have actually lost weight on this cruise when you factor in how many miles we traveled both on the ship as well as trekking all over our port of call. There was a helicopter evacuation as we were sailing for Bar Harbor and the Coast Guard met our ship off the coast and performed an aerial medical evacuation. We were told to vacate the outside decks by the Captain so we went to Revelations on Deck 11 in the front of the ship and looked down towards the Deck 5 which had the helicopter landing pad and observed with pride as an elite Coast Guard unit completed their mission with military precision. A coast guard member repelled to the deck as the helicopter hovered in place while at least six Summit crew members then positioned and secured the patient to a gurney. They were then hoisted up to the helicopter and taken aboard. Then the remaining member was taken up and the helicopter flew off to a well reserved round of cheers. We were also informed by our on board friend that on Monday, there were several ambulances that met the ship in Portland. He saw individuals on gurneys and four different people were taken off Summit in Portland. According to news reports the emergencies included two heart-related emergencies, one case of pneumonia and a broken leg. We totally missed the event and the mass casualty declaration which occurred in the morning around 9:30 a.m. which summoned multiple rescue crews because multiple people needed to be transported to a hospital. Never a dull moment.

Overall good but delays galore. Tend to the tenders.

Celebrity Summit Cruise Review by carmin43

11 people found this helpful
Trip Details
Let me begin by saying this was my first cruise with Celebrity. I have been on over 56 cruises over the span of 20 years with multiple cruise lines and we had always wanted to sail on the Celebrity Summit since her maiden voyage. I am writing this review the day after we completed the 10 day itinerary which included Newport RI, Portland Maine, Bar Harbor, St. John NB, Halifax NS and Boston MA. on the Celebrity Summit which sailed from 6/27 to 7/7 the trip included the Canada Day 150th celebration in Halifax and the Independence Day visit to Boston. There was only one sea day on this excellent 10 day voyage.

GOOD Overall good but delays galore.

The entire cruse took place in the calmest waters we have ever sailed, it was unreal how at times there was no wake being left behind by the ship. It was also the slowest cruise ever with the ship not making up or allocating any extra time in any of our wonderful ports. I will address this issue later.

We were delighted to see a pod of hundreds of hump back whales early during the cruise and many passengers began whale-watching off the coast for other sightings. It was wonderful to see unspoiled nature and be up close to the whales as we sailed on by.

Our mid ship cabin was a lot smaller and tighter than what we were accustomed to on Holland America, NCL, Cunard, and Princess but It had all the necessary amenities and was clean and well maintained by Antonio on a daily basis. He quickly responded to calls if we needed anything and was pleasant and efficient. We were very satisfied.

We met some really outstanding fellow cruisers and crew while we toured the ship and became acquainted with our 10 day temporary home. We spent a great deal of time in the Solarium section of the ship as well as in the sauna. It was peaceful and tranquil except for family time when the kids invaded the area. Celebrity needs to rethink this misguided plan and develop an area kid and teen free along the lines of NCL Breakaway with a whole area dedicated to adults. Kids should not be allowed in whirlpools at any time. You have to wonder if there is some connection between the rise of ship borne illness and the pampered kids in what should be just adult spaces.

The grill provided the best and most consistent food on the ship at all times. The inside grills as well as the outside one had decent steaks, burgers, and fries all the time.

Celebrity purchased some pallets of local Maine lobsters for our dinner one night and the captain announced that everyone would be able to order one. That was a nice touch to feast on local fresh caught lobster.

The waiters were all very attentive and helpful. Donavan and Fredrick were our favorites but because we were Select dinning we had the luck of the draw most nights. Nelly, was seemly visible everywhere on the ship, from the dining room to the oceanview area at all hours of the day and night. She was always cheerful and a joy to encounter at any time.

We were able to view a sunrise while on the ship with limited active as well as six sunsets so we felt complete as we sailed.

We enjoyed geocaching in the various ports and we were lucky to find 30 caches both in the US and Canadian ports. We love how the caches allow us to explore and discover hidden away gems and sometimes forgotten history no matter where we travel around the world.

SO SO

The television had limited channels to choose from and we were amazed that TBS was a Spanish feed but was broadcast in English. We also would have preferred that the other channels were more varied and informative with less hyping and sales pitches but that is what cruising has morphed into in modern times. We, as the adage goes, spent very little non sleep related time in the room anyway.

It took way too long to regulate the uneven water temperature in the shower each time and we would have preferred the built in soap/shampoo dispenser over the individual tubes but it was manageable.

There were adequate nooks, hooks and spaces to stash our belongings except behind the bed area which was an obvious design flaw. The most annoying thing in regards to the cabin was the lighting design flaw which did not allow the lights to have a dedicated light pattern associated with the light switch. It was all or nothing. Every other line we have used could isolate and direct the light to where YOU wanted it to shine. One switch controlling the entire array was frustrating and sometimes blinding. If you wanted a wake up call it was ok since the entire cabin was then bathed in cfl brilliance. My guess is that Celebrity Summit will soon be sold to make way for the next generation of mega ships so management will not address any updates or improvements.

I found the food to be very inconsistent, especially towards the start of the cruise. We ate seven times in the MDR with four days coming at the end. The first few days of the cruise the food was barely adequate and we discovered there was a slew of new crew on board for the first time. The meat dishes were non appetizing and had way too much grizzle and waste on them as well as being too tough. Towards the end the food improved so much that we actually inquired if the head chef had changed because it became so noticeable an improvement.

NOT SO GOOD

We took this cruise because of the ports and were not disappointed in the least. We enjoyed all of the ports immensely, and were amazed at the changes and alterations to them since our prior stops in the past few years. What we did not enjoy was the lies being told by the Captain that there was a delay to tender to Newport because of sailboat in our path. From our limited perspective there was some traffic but certainly not enough to cause such a massive delay for our departure via tenders. Even if that was the case the Captain and Celebrity missed the boat on this. There should be no excuse for poor and inadequate advance planning. We were not able to get off the ship before 12:30 PM and since we had limited time to spend in Newport we were extremely disappointed.

Look, I have had many ports canceled because of weather and medical evacuations before but the cruise line has always done something to make up for the delay or cancellation. Management probably had a say in the matter but there was no excuse not to extend our stay in Newport for a few more hours. The measly short distance to the home port in Bayonne could and should have been made up by going a little faster to regroup the time lost and make up for the delayed and botched tender operation. The waters and the ocean were extremely calm so the Captain and Celebrity management team should have done the right thing and extended our stay. Management again should be held accountable since we did leave Boston so early the previous day. Almost 20 hours to arrive in Newport was poor time management and planning. On my other cruises whenever there was a delay the Captain accelerated the speed of the ship and made up the lost time keeping the customers happy. On Holland America once, there was also a gesture, of allowing the guests to have complementary wine at dinner as a token of acknowledgement for their mistake which was appreciated by all. The Captain sticking to the planned departure and leaving on time was inexcusable under the circumstances. This unforced error will be the last and most memorable memory of many guests on this voyage this being our last day on her ship. People need to stop drinking the kool aid in matters regarding Captain Kate. So sad.

The customs fiasco, also rests squarely on the Captain and managements shoulder, were we had to submit to a face to face evaluations at pre selected times. This travesty again was a waste of limited port time.

I appreciate homeland security looking out for our safety but having a face to face pre selected time of 11:45 AM left us with limited time to spend in our port. Here, once again Celebrity management and the Captain could and should have extended our stay by a few hours to make up for the delayed exiting the ship. Given the speed we traveled and the calmness of the seas it was certainly feasible. Keeping the customer satisfied could have occurred with just a little contingency planning. Both Captain Kate and management dropped the ball once again committing yet another fumble.

I plan on contacting Celebrity corporate offices on Monday to further address these blunders.

The so called library on board the ship was pitiful, it was just a room with a library sign on the wall. I doubt I saw 100 books on all of the shelves. There were more Spanish language books then English language books and a literal handful of board games. What is going on here?

I don’t want to dwell on this subject long but what is going on with the late night buffet, I know there has not been a creature for quite some time but the modern rendition is a shocking testimony to how far cruising as sunk as the popularity has risen to satisfy the current cruise population. The night officers, as well as staff from the gift and casino areas depend on this time to eat but we sadly watched them approach the buffet area and depart with half full plates of nothing. I can say with certainty the other lines still provide food of substance during the night time buffet. I might have actually lost weight on this cruise when you factor in how many miles we traveled both on the ship as well as trekking all over our port of call.

There was a helicopter evacuation as we were sailing for Bar Harbor and the Coast Guard met our ship off the coast and performed an aerial medical evacuation. We were told to vacate the outside decks by the Captain so we went to Revelations on Deck 11 in the front of the ship and looked down towards the Deck 5 which had the helicopter landing pad and observed with pride as an elite Coast Guard unit completed their mission with military precision. A coast guard member repelled to the deck as the helicopter hovered in place while at least six Summit crew members then positioned and secured the patient to a gurney. They were then hoisted up to the helicopter and taken aboard. Then the remaining member was taken up and the helicopter flew off to a well reserved round of cheers. We were also informed by our on board friend that on Monday, there were several ambulances that met the ship in Portland. He saw individuals on gurneys and four different people were taken off Summit in Portland. According to news reports the emergencies included two heart-related emergencies, one case of pneumonia and a broken leg. We totally missed the event and the mass casualty declaration which occurred in the morning around 9:30 a.m. which summoned multiple rescue crews because multiple people needed to be transported to a hospital. Never a dull moment.
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