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We did this cruise as a previous Princess cruise around New Zealand missed 4 ports and offered a discount and on boards credits on a future cruise. Although weather cant be controlled, two missed ports on this trip was disappointing, only to be compensated $10 missed port credit, just enough for a mixed drink in the bar..... Embarkation was pretty easy, the only strange piece was the wheelchair bound passenger who was whisked past onto the boat who was vomiting into a towel which seems at odds with the required health declaration. Once on board it was of to the room. Enjoying a champagne from our balcony was pleasant looking over the Opera House. Our first interaction with our room steward was when he knocked on the door to tell us that we would now be at sea until Thursday due to two cancelled ports. That was disappointing but unavoidable. What was avoidable was the five hour wait for our bags to arrive at the room. Having been on the road since 5am, a change of clothes was required before dinner. The staff had to be pushed to confirm that the bags were even on board. Sun Princess is an old ship showing wear and tear. The balcony room Baha deck was small in comparison to other standard balcony rooms with only seating for one person unless you sat on the bed. Shower was small and storage limited. The bar fridge was more like a pie warmer so no beers in the room. On a positive, the movies on board were extensive and good to watch. The Regency was our go to as the food was better than the last cruise. Staff were great in there and made an effort to provide a great experience. The next best for dinner was the burger grill, a nice burger freshly made. Horizon court or often referred to as the chow hall was lacking in variety with clearly repurposed products. Breakfast was the same, limited in variety. The steakhouse specialty restaurant is a partitioned area of the food court, trying hard but not the mahogany speakeasy type of place that would appeal. The sushi bar looked lifeless and felt like you were eating in a hallway. Four nights at sea can be a test. The wheelhouse bar was good later on but not worth the crowd crush at happy hour........most of the boat seemed to be in there and if you could order a drink it was lucky dip to get what you had actually ordered......My tip is pay the extra and go not at happy hour. The shore excursions are expensive and by choice, we like to visit the locals in the ports and get a feel for the place. Dravuni Island and Savusavu were great, met some locals and got a real feel for the local culture. Suva felt like being immersed into downtown LA with shysters and beggars at every corner and a place not to feel safe in. Why you would choose to port in a place that has nothing open on Sundays on a Sunday is odd. Back on the boat brings me to the staff. Wood, Rajesh and Joel in Regency were great, friendly and informative. Our room steward was the opposite. Renaldo was not overly friendly and at one point choose to argue the point when asked to leave a light on at night. A couple of times there was rubbish left in the room but the 'highlight' was the toilet brush left in the bowl! On previous cruise, the room steward enhanced the trip but not this time. Drinks are the expected high price. Being drinkers of red, the cheapest bottle at $27 was not available. Before leaving Sydney we wee told it was out of stock, The next one up was $38. Not a bad drop but more about the $10 you pay back home. Bar drinks were what you would expect to pay and outside happy hour pleasantly served by the bar staff. Enjoyed the break, definitely a cruise for elderly, never did get the promised extra room credits and came ashore looking forward to another cruise, just not with Princess.... Feedback is important but no follow up email or survey has been put forward for this cruise. In a growing industry, our choices will take us elsewhere.

Wont go with Princess again.....old & tired....

Sun Princess Cruise Review by Banjo Parrot

14 people found this helpful
Trip Details
We did this cruise as a previous Princess cruise around New Zealand missed 4 ports and offered a discount and on boards credits on a future cruise. Although weather cant be controlled, two missed ports on this trip was disappointing, only to be compensated $10 missed port credit, just enough for a mixed drink in the bar.....

Embarkation was pretty easy, the only strange piece was the wheelchair bound passenger who was whisked past onto the boat who was vomiting into a towel which seems at odds with the required health declaration. Once on board it was of to the room. Enjoying a champagne from our balcony was pleasant looking over the Opera House. Our first interaction with our room steward was when he knocked on the door to tell us that we would now be at sea until Thursday due to two cancelled ports. That was disappointing but unavoidable. What was avoidable was the five hour wait for our bags to arrive at the room. Having been on the road since 5am, a change of clothes was required before dinner. The staff had to be pushed to confirm that the bags were even on board.

Sun Princess is an old ship showing wear and tear. The balcony room Baha deck was small in comparison to other standard balcony rooms with only seating for one person unless you sat on the bed. Shower was small and storage limited. The bar fridge was more like a pie warmer so no beers in the room. On a positive, the movies on board were extensive and good to watch.

The Regency was our go to as the food was better than the last cruise. Staff were great in there and made an effort to provide a great experience. The next best for dinner was the burger grill, a nice burger freshly made. Horizon court or often referred to as the chow hall was lacking in variety with clearly repurposed products. Breakfast was the same, limited in variety. The steakhouse specialty restaurant is a partitioned area of the food court, trying hard but not the mahogany speakeasy type of place that would appeal. The sushi bar looked lifeless and felt like you were eating in a hallway.

Four nights at sea can be a test. The wheelhouse bar was good later on but not worth the crowd crush at happy hour........most of the boat seemed to be in there and if you could order a drink it was lucky dip to get what you had actually ordered......My tip is pay the extra and go not at happy hour.

The shore excursions are expensive and by choice, we like to visit the locals in the ports and get a feel for the place. Dravuni Island and Savusavu were great, met some locals and got a real feel for the local culture.

Suva felt like being immersed into downtown LA with shysters and beggars at every corner and a place not to feel safe in. Why you would choose to port in a place that has nothing open on Sundays on a Sunday is odd.

Back on the boat brings me to the staff. Wood, Rajesh and Joel in Regency were great, friendly and informative. Our room steward was the opposite. Renaldo was not overly friendly and at one point choose to argue the point when asked to leave a light on at night. A couple of times there was rubbish left in the room but the 'highlight' was the toilet brush left in the bowl! On previous cruise, the room steward enhanced the trip but not this time.

Drinks are the expected high price. Being drinkers of red, the cheapest bottle at $27 was not available. Before leaving Sydney we wee told it was out of stock, The next one up was $38. Not a bad drop but more about the $10 you pay back home. Bar drinks were what you would expect to pay and outside happy hour pleasantly served by the bar staff.

Enjoyed the break, definitely a cruise for elderly, never did get the promised extra room credits and came ashore looking forward to another cruise, just not with Princess....

Feedback is important but no follow up email or survey has been put forward for this cruise. In a growing industry, our choices will take us elsewhere.
Banjo Parrot’s Full Rating Summary
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Cabin Review

Cabin b612
Average, small and lacked storageoptions. The room felt tired and beige. Fridge was poor and didnt make you feel like having dinks in the room.
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