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We chose this cruise for the itinerary, first; then for the value. It was an older ship, but in excellent condition. I've been on other ships that pleased me more, aesthetically; but it was very good, nonetheless. Embarkation in Vancouver went smoothly, although someone with mobility issues would find the walking distance difficult. No steep inclines, though. Cruise staff members were top-notch. My only frustration was around reservations for a specialty restaurant. Weeks prior to cruising, we reserved for a special occasion, and had to pre-pay with a Visa, and couldn't use our onboard credit. We were told it could be fixed onboard at Guest Relations.That didn't happen. Ultimately, we cancelled and rebooked, with a credit back to our Visa. BUT the problem was that we had paid for 4 people, but payment for 2 was refunded to us and 2 to the other cabin. After my conversations with 6 different staff members, we resolved the issue by the other party giving us a check for the amount refunded to them. The specialty restaurant was very good, but not worth the $45 per person/dinner, especially since the main Dining Room was so good. We've been on several cruise lines, but found the Celebrity menus perfect for our tastes. We did like the Tuscan Grille gnocchi so much that we decided to take advantage of the last day $25/pp lunch. Not seeing an alternative menu, we assumed it was the posted dinner menu. The naturalists on board were Mickey Live and Kathy Slamp (?). Top notch! They gave me a heightened appreciation for Alaska, and I came home with thoughts of a return visit, although this was my 6th time there. As mentioned earlier, we make cruise decisions based on itinerary, first, and value second. We would be thrilled if our next cruise decision led us to Celebrity, again!

Great Experience!

Celebrity Infinity Cruise Review by nonni2

2 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Alaska
  • Cabin Type: Deluxe Ocean View with Balcony 2B
We chose this cruise for the itinerary, first; then for the value. It was an older ship, but in excellent condition. I've been on other ships that pleased me more, aesthetically; but it was very good, nonetheless.

Embarkation in Vancouver went smoothly, although someone with mobility issues would find the walking distance difficult. No steep inclines, though.

Cruise staff members were top-notch. My only frustration was around reservations for a specialty restaurant. Weeks prior to cruising, we reserved for a special occasion, and had to pre-pay with a Visa, and couldn't use our onboard credit. We were told it could be fixed onboard at Guest Relations.That didn't happen. Ultimately, we cancelled and rebooked, with a credit back to our Visa. BUT the problem was that we had paid for 4 people, but payment for 2 was refunded to us and 2 to the other cabin. After my conversations with 6 different staff members, we resolved the issue by the other party giving us a check for the amount refunded to them.

The specialty restaurant was very good, but not worth the $45 per person/dinner, especially since the main Dining Room was so good. We've been on several cruise lines, but found the Celebrity menus perfect for our tastes.

We did like the Tuscan Grille gnocchi so much that we decided to take advantage of the last day $25/pp lunch. Not seeing an alternative menu, we assumed it was the posted dinner menu.

The naturalists on board were Mickey Live and Kathy Slamp (?). Top notch! They gave me a heightened appreciation for Alaska, and I came home with thoughts of a return visit, although this was my 6th time there.

As mentioned earlier, we make cruise decisions based on itinerary, first, and value second. We would be thrilled if our next cruise decision led us to Celebrity, again!
nonni2’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
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Cabin Review

Deluxe Ocean View with Balcony 2B
Cabin 2B 8038
Cabin was a great, and in a most convenient location. There were some minor issues with hair dryer, tv remote, and shower temperature, but our cabin attendant took prompt care of those.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins