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I chose this cruise for its itinerary. Venice was wonderful and the Adriatic ports were oh so beautiful. The ship itself was old and dated and through the day the public lounges were SO cold. To the point of wearing a jacket! When asking at reception (which was a very ambient temp. I was told it was cold to compensate for people's body heat. That's would be ok when the lounges were full on an evening but empty through the day. We had an outside plus cabin on deck 5 it was adequate for the needs of 3 adults. We ate in the MDR on an evening. We did notice that the Filipino crew that we had on previous Thomson cruises appears to have been take over by Eastern European s. Not half as friendly as the Filipino s. To the extent that quite of them were quite surly. Indeed a fair number of the Filipino s left the ship in Dubrovnik at the end of their contracts. I have to agree with previous reviewer the service was definitely not so good. We also had to ask for a Wine waiter. Until we sat at the back end of the restaurant near the galley and encountered the lovely Roxanne. Wine waiter extrodinaire. Three nights running she new not only our order but also our room number. The food served in there was faultless good and varied. The entertainment team were fairly new to the ship so need to "gell together" but a good experience was had most nights. A special mention goes to Lewis a member of the entertainment team who had only joined the ship that week. He made my week with his tales of his home life. So camp but so funny (I'm sure he won't mind my discription of him) We only went on the half day Gondolas and St. Marks square tour. Worth every penny for the experience. The service generally was very slow and as previously stated the Eastern European s were surly. Don't be fooled by the all inclusive drinks packages. The drinks are of a very poor quality. MOH only drinks Gordon's gin and sent his drinks back on numerous occasions. Even the Gordon's was a very poor standard and could not possibly be the same strength we have in UK. If you travel with children please be aware that if you order them "Mocktails They occasionally don't listen and serve alcoholic cocktails instead. This has the potential to be dangerous. My son is adult but not allowed to drink luckily on each occasion we were able to spot the difference and stopped him drinking it. We also noticed the gala parade night is no more so yet another example of standards slipping. Disembarkation in Corfu was an absolute shambles. An hour and a half standing in a queue outside or Corfu airport then queues queues and more queues. Get your act together Thomson's. Not sure now if I will cruise again with Thomson but definitely won't be on the Dream.

Disappointing

Marella Dream Cruise Review by Seaside maid

15 people found this helpful
Trip Details
I chose this cruise for its itinerary. Venice was wonderful and the Adriatic ports were oh so beautiful. The ship itself was old and dated and through the day the public lounges were SO cold. To the point of wearing a jacket! When asking at reception (which was a very ambient temp. I was told it was cold to compensate for people's body heat. That's would be ok when the lounges were full on an evening but empty through the day.

We had an outside plus cabin on deck 5 it was adequate for the needs of 3 adults.

We ate in the MDR on an evening. We did notice that the Filipino crew that we had on previous Thomson cruises appears to have been take over by Eastern European s. Not half as friendly as the Filipino s. To the extent that quite of them were quite surly. Indeed a fair number of the Filipino s left the ship in Dubrovnik at the end of their contracts. I have to agree with previous reviewer the service was definitely not so good. We also had to ask for a Wine waiter. Until we sat at the back end of the restaurant near the galley and encountered the lovely Roxanne. Wine waiter extrodinaire. Three nights running she new not only our order but also our room number. The food served in there was faultless good and varied.

The entertainment team were fairly new to the ship so need to "gell together" but a good experience was had most nights. A special mention goes to Lewis a member of the entertainment team who had only joined the ship that week. He made my week with his tales of his home life. So camp but so funny (I'm sure he won't mind my discription of him)

We only went on the half day Gondolas and St. Marks square tour. Worth every penny for the experience.

The service generally was very slow and as previously stated the Eastern European s were surly. Don't be fooled by the all inclusive drinks packages. The drinks are of a very poor quality. MOH only drinks Gordon's gin and sent his drinks back on numerous occasions. Even the Gordon's was a very poor standard and could not possibly be the same strength we have in UK. If you travel with children please be aware that if you order them "Mocktails

They occasionally don't listen and serve alcoholic cocktails instead. This has the potential to be dangerous. My son is adult but not allowed to drink luckily on each occasion we were able to spot the difference and stopped him drinking it.

We also noticed the gala parade night is no more so yet another example of standards slipping.

Disembarkation in Corfu was an absolute shambles. An hour and a half standing in a queue outside or Corfu airport then queues queues and more queues. Get your act together Thomson's.

Not sure now if I will cruise again with Thomson but definitely won't be on the Dream.
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Cabin Review

Cabin 5131
Adequate very poor bathroom facilities
  Marella Dream Deck Plans