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Clean and bright ship, friendly and caring crew with a very competent Captain. Quality of meat and hotness of food in the restaurant could be improved. Tepid scrambled eggs are not nice! Meat was often tough. The efficiency of delivery of the evening meal needs to be smarter as there is a long delay in receiving the food after the taking of the order. Doesn't need to be served at speed but there is a happy medium. It was obviously a first time cruise together for the staff, they do need to improve their efficiency and delivery of information to guests. Some staff are more experienced than others however and they compensated for those who were inexperienced. Crew should endeavour to be quieter during the night time hours as there seemed to be constant moving about on the ship both on the out side top deck and inside the ship.

Cruising the Douro in May

Emerald Radiance Cruise Review by Suttoncross

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Trip Details
Clean and bright ship, friendly and caring crew with a very competent Captain.

Quality of meat and hotness of food in the restaurant could be improved. Tepid scrambled eggs are not nice! Meat was often tough. The efficiency of delivery of the evening meal needs to be smarter as there is a long delay in receiving the food after the taking of the order. Doesn't need to be served at speed but there is a happy medium.

It was obviously a first time cruise together for the staff, they do need to improve their efficiency and delivery of information to guests. Some staff are more experienced than others however and they compensated for those who were inexperienced.

Crew should endeavour to be quieter during the night time hours as there seemed to be constant moving about on the ship both on the out side top deck and inside the ship.
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Cabin Review

Cabin 302
Compact and always cleaned and tidied with clean towels. Bedding changed after 3 days.

Port & Shore Excursion Reviews