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Boat was excellent But TV went out 4 days ago and they do not know how to fix They are cavalier about it--as if saying I am sorry is enough Considering air, we are paying $2500 per day to be in a Penthouse Suite, that is NOT ok To not give us any monetary accommodation is ridiculous Gaeta--was not a good port--nothing there and tours were not good. Pacific Rim restaurant is excellent Chartreuse restaurant is pretentious and not good food--no usual French items We liked the itinerary except for Gaeta. Cabin is comfortable--a little small for the price but newness makes up for it. No music between 7:30 and 8:45--which is strange since a lot of guests eat early and then have nothing to do for over 1 hour. For a ship that talks about Commitment to Excellence, their failure to do anything re this TV situation is troubling. I do not know if I would travel with them again

No TV For 4 Days and No Credit or Accommodation

Seven Seas Explorer Cruise Review by rosemarykstpaul

46 people found this helpful
Trip Details
Boat was excellent But TV went out 4 days ago and they do not know how to fix

They are cavalier about it--as if saying I am sorry is enough Considering air, we are paying $2500 per day to be in a Penthouse Suite, that is NOT ok

To not give us any monetary accommodation is ridiculous

Gaeta--was not a good port--nothing there and tours were not good.

Pacific Rim restaurant is excellent Chartreuse restaurant is pretentious and not good food--no usual French items

We liked the itinerary except for Gaeta. Cabin is comfortable--a little small for the price but newness makes up for it.

No music between 7:30 and 8:45--which is strange since a lot of guests eat early and then have nothing to do for over 1 hour.

For a ship that talks about Commitment to Excellence, their failure to do anything re this TV situation is troubling. I do not know if I would travel with them again
rosemarykstpaul’s Full Rating Summary
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Cabin Review

Penthouse Suite
Cabin A 948
Comfortable but small
Deck 14 Suite Cabins