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Itinerary was good, ship nice and modern, very quiet engines. But the captain, hotel manager and reception are very arrogant ,and not very skilled in handling guests. After a horrible arriving on 5.30am,after waiting 4 hours on gasstation in nowmans land of Batangas, the ship was still in dry dock and no-one was talking to us. We had drill on 11am, despite of having a seaday. . Food was poor for a french ship. fish overcooked, everyday the same salad ,fruits, only 4 kind of cheese the whole 18 days. Only one white wine, one red und sometimes a rose wine, always the same kind and winery never changing. English speaking guests are second class, or third class, if there is a huge Tauck group overcrowding the ship. After 30 cruises with the best ships of the other five star companies,this was a great disappointment. the excursions were average and a lot could have don by yourselves . Seldom we had a shuttles to the town, which sometimes was dangerous running between containers through the harbour to find an exit.

Not five star; Costa will do it better

L'Austral Cruise Review by isis1730

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Trip Details
  • Sail Date: March 2017
  • Destination: Asia
Itinerary was good, ship nice and modern, very quiet engines.

But the captain, hotel manager and reception are very arrogant ,and not very skilled in handling guests. After a horrible arriving on 5.30am,after waiting 4 hours on gasstation in nowmans land of Batangas, the ship was still in dry dock and no-one was talking to us. We had drill on 11am, despite of having a seaday. .

Food was poor for a french ship. fish overcooked, everyday the same salad ,fruits, only 4 kind of cheese the whole 18 days.

Only one white wine, one red und sometimes a rose wine, always the same kind and winery never changing.

English speaking guests are second class, or third class, if there is a huge Tauck group overcrowding the ship.

After 30 cruises with the best ships of the other five star companies,this was a great disappointment.

the excursions were average and a lot could have don by yourselves . Seldom we had a shuttles to the town, which sometimes was dangerous running between containers through the harbour to find an exit.
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Cabin Review

Cabin 611
nice furniture but small