After returning from a Panama Canal on the Maasdam, sorting thru upcoming cruises the 32 day explore South America Passage and Inca Discovery was of great interest. Fortunately for future travelers, the Zaandam is going in to dry dock to be rehab in 2018. In the Lido dining the chair cushions show great ware as they are sunken in. There was very little variety of foods from day to day. No specialty nights with native food from the country we were in. Randomly closed parts of each food line thus had to go from side to side to complete a meal. Food became 'same-O-same-O'. Internet very expensive, very slow, basically non functional. On some other cruise ships, internet is free. Waste many of your minutes waiting for it to connect. Entertainment has really gone down hill. No entertainment on the pool deck. Very little variety in the lounge - mostly singing and dancing. Some of the ShipFlicks permanently missing or so scratched they would not play. Returning to America and Clearing Immigration i.e. final disembarkation was an experience of disorganize chaos. This could have been handled much better. It put a big black mark on what to that date had been an excellent relaxing time. Bathrooms definitely need some attention. On the bright side, the Captain's 12 noon briefings were very interesting as were his Q/A meetings with the passengers. The staff was very attentive, nice group of young people. For the fitness bugs, the center is treat. A variety of equipment. The morning stretch class was a huge hit. I attribute this in part to the personality of the instructor. About the deserts. Too good, need I say more! The system for dismissing guests and matching them with their selected excursions was very efficient.

HA is definitely loosing its first class rating. Sinking to Carnival's level

Zaandam Cruise Review by mkhall

6 people found this helpful
Trip Details
  • Sail Date: March 2017
  • Destination: South America
  • Cabin Type: Vista Suite with Verandah
After returning from a Panama Canal on the Maasdam, sorting thru upcoming cruises the 32 day explore South America Passage and Inca Discovery was of great interest. Fortunately for future travelers, the Zaandam is going in to dry dock to be rehab in 2018.

In the Lido dining the chair cushions show great ware as they are sunken in. There was very little variety of foods from day to day. No specialty nights with native food from the country we were in. Randomly closed parts of each food line thus had to go from side to side to complete a meal. Food became 'same-O-same-O'.

Internet very expensive, very slow, basically non functional. On some other cruise ships, internet is free. Waste many of your minutes waiting for it to connect.

Entertainment has really gone down hill. No entertainment on the pool deck. Very little variety in the lounge - mostly singing and dancing. Some of the ShipFlicks permanently missing or so scratched they would not play.

Returning to America and Clearing Immigration i.e. final disembarkation was an experience of disorganize chaos. This could have been handled much better. It put a big black mark on what to that date had been an excellent relaxing time.

Bathrooms definitely need some attention.

On the bright side, the Captain's 12 noon briefings were very interesting as were his Q/A meetings with the passengers. The staff was very attentive, nice group of young people.

For the fitness bugs, the center is treat. A variety of equipment. The morning stretch class was a huge hit. I attribute this in part to the personality of the instructor.

About the deserts. Too good, need I say more!

The system for dismissing guests and matching them with their selected excursions was very efficient.
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Cabin Review

Vista Suite with Verandah
Cabin A
Was offered an upgrade to Vista suite (for dollars) took it because 32 days in the bottom might just be too much. Glad I did, And now I will only book suites ever though they cast more. Deck wise, I was 1/2 between Lido and Promenade about 2/3 down the long hall. Excellent location. Up back stairs to Lido, down middle stairs to Front Office, etc.
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