1. Home
  2. Cruise Reviews
  3. Celebrity Infinity
The positives: We appreciated their efforts to keep the ship clean and that they took extra precautions for the first few days. Best embarkation and disembarkation including all ports that we've experienced ( this was our third cruise). Great entertainment including the outstanding ship orchestra. Friendly crew who went out of their way to provide great customer service. Coffee bar was outstanding. Appreciated the spa cafe for healthy breakfast choices. We enjoyed the food in all locations and most of the beverages. Improvement needed: We did 2 shore excursions but enjoyed our private ones much more and they were much more affordable and varied. We also discovered that they increased the price $10 pp if we yup waited to book on the ship. People crowded the deck and the stairs when we went through the canal - no crowd control. We couldn't even climb the stairs. Dining in the Trellis Restaurant took 90 minutes each night. We would have loved to have been able to order the entire meal including dessert at once and maybe cut the dining experience closer to an hour. We wished the entertainment started at 8:30 for early diners. Onboard free text messaging between guests would be appreciated. Other cruise lines offer it. We were traveling with friends and had to leave notes. No way to leave phone messages either. We had the Classic beverage package and we're rudely denied martinis at the martini bar a few times so we quit going there. We would like the announcements in our room so we didn't have to open our door. That being said our experience was a 4/5. We'd definitely go again. We celebrated our anniversary and we received several nice things to make that evening special. We are already looking into our next cruise. We were only offered $150 shipboard credit and 1 perk to book while we were on the cruise and we decided to wait.

Can check off sailing through the Panama Canal off my bucket list

Celebrity Infinity Cruise Review by vgrende1

1 person found this helpful
Trip Details
The positives:

We appreciated their efforts to keep the ship clean and that they took extra precautions for the first few days.

Best embarkation and disembarkation including all ports that we've experienced ( this was our third cruise).

Great entertainment including the outstanding ship orchestra.

Friendly crew who went out of their way to provide great customer service.

Coffee bar was outstanding.

Appreciated the spa cafe for healthy breakfast choices.

We enjoyed the food in all locations and most of the beverages.

Improvement needed:

We did 2 shore excursions but enjoyed our private ones much more and they were much more affordable and varied. We also discovered that they increased the price $10 pp if we yup waited to book on the ship.

People crowded the deck and the stairs when we went through the canal - no crowd control. We couldn't even climb the stairs.

Dining in the Trellis Restaurant took 90 minutes each night. We would have loved to have been able to order the entire meal including dessert at once and maybe cut the dining experience closer to an hour.

We wished the entertainment started at 8:30 for early diners.

Onboard free text messaging between guests would be appreciated. Other cruise lines offer it. We were traveling with friends and had to leave notes. No way to leave phone messages either.

We had the Classic beverage package and we're rudely denied martinis at the martini bar a few times so we quit going there.

We would like the announcements in our room so we didn't have to open our door.

That being said our experience was a 4/5. We'd definitely go again. We celebrated our anniversary and we received several nice things to make that evening special. We are already looking into our next cruise. We were only offered $150 shipboard credit and 1 perk to book while we were on the cruise and we decided to wait.
vgrende1’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Celebrity Infinity price drops
250,000+ people have entered their email