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We sailed on the Carnival Splendor on March 5, 2017. Three days before we left for the cruise we were notified via email that the Splendor was having technical difficulty and the status to our cruise was in question. Carnival then wrote that the ship was going to sail but that our itinerary would change to just two stops (7 day cruise) in Nassau and Freeport because the technical difficulty was the ship could not maintain the speed to visit all of our original stops. (Nassau and Freeport were not on the original ports of call) Carnival offered to give us 100% of our money back including airfare if we chose to cancel or if we decided to go we would get 50% of our cruise rate back, $100 per person on-board ship credit and 50% off a future cruise. They also stated in their email that there would be other surprises on the ship. Well I don't even know what to say! We chose to sail and Carnival could not have been more accommodating to all of its passengers. There were free excursions, many cruise giveaways, special entertainment...it was fantastic! After 15 cruises I have to say that this goes down as one of the best. We decided that since this cruise was different from any of the others due to the circumstances that we were going to do different things on the ship. We chose to take advantage of all of the activities on the ship including when the ship was in port. And we had so much fun going from activity to activity. We learned how to play Mexican Marbles, ladderball, many themes of trivia, foul shooting contests, etc. The staff was fantastic and kept everything going and were very interested in their passengers having a good time. In fact, we only got off the ship in Freeport for about an hour and then back on the ship for more activities. The food selection is always fantastic even though this ship did not have some of the newest selections that have been incorporated into the other Carnival ships. Always satisfied with the selection. We also decided to try the Chef's Table on this ship. It was simply fantastic! The food was fantastic and we met some fellow cruisers and we shared a great meal. We highly recommend this excursion. it was well worth the money. At one point I was talking to some people who were on their first Carnival cruise, but they have sailed numerous time RCCL and they felt that Carnival was wonderful and they felt they wouldn't have been treated the same way on a RCCL ship. We also needed some assistance getting one of our friends on and off the ship and Carnival was fantastic from the moment we arrived at the port right onto the ship and again leaving the ship to the shuttle area. So many kudos to the Carnival Splendor for going above and beyond! See you next year!

Carnival goes above and beyond

Carnival Splendor Cruise Review by carniegirl

Trip Details
We sailed on the Carnival Splendor on March 5, 2017. Three days before we left for the cruise we were notified via email that the Splendor was having technical difficulty and the status to our cruise was in question. Carnival then wrote that the ship was going to sail but that our itinerary would change to just two stops (7 day cruise) in Nassau and Freeport because the technical difficulty was the ship could not maintain the speed to visit all of our original stops. (Nassau and Freeport were not on the original ports of call)

Carnival offered to give us 100% of our money back including airfare if we chose to cancel or if we decided to go we would get 50% of our cruise rate back, $100 per person on-board ship credit and 50% off a future cruise. They also stated in their email that there would be other surprises on the ship.

Well I don't even know what to say! We chose to sail and Carnival could not have been more accommodating to all of its passengers. There were free excursions, many cruise giveaways, special entertainment...it was fantastic! After 15 cruises I have to say that this goes down as one of the best.

We decided that since this cruise was different from any of the others due to the circumstances that we were going to do different things on the ship. We chose to take advantage of all of the activities on the ship including when the ship was in port. And we had so much fun going from activity to activity. We learned how to play Mexican Marbles, ladderball, many themes of trivia, foul shooting contests, etc. The staff was fantastic and kept everything going and were very interested in their passengers having a good time. In fact, we only got off the ship in Freeport for about an hour and then back on the ship for more activities.

The food selection is always fantastic even though this ship did not have some of the newest selections that have been incorporated into the other Carnival ships. Always satisfied with the selection. We also decided to try the Chef's Table on this ship. It was simply fantastic! The food was fantastic and we met some fellow cruisers and we shared a great meal. We highly recommend this excursion. it was well worth the money.

At one point I was talking to some people who were on their first Carnival cruise, but they have sailed numerous time RCCL and they felt that Carnival was wonderful and they felt they wouldn't have been treated the same way on a RCCL ship.

We also needed some assistance getting one of our friends on and off the ship and Carnival was fantastic from the moment we arrived at the port right onto the ship and again leaving the ship to the shuttle area.

So many kudos to the Carnival Splendor for going above and beyond! See you next year!
carniegirl’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
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Cabin Review

Interior
Cabin 4D 9244
Not sure of the category number but our room had two twin beds and adequate space.
Upper Deck Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews