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Having previously tried a river cruise for the first time last year on the Danube with Emerald Waterways and being so impressed we decided to go again and they were our first choice as having been in sales all my life I was so impressed with every aspect... their marketing, customer service is by far and above the best we have experienced and we have cruised and holiday with many of the leading names in the industry... Gifts of quality branded backpacks each along with your tickets & itinerary and even a complimentary afternoon at a concert in the top venue in Manchester early in the January this year ensures they demonstrates how much they value their guests and don't forget them. We joined the Emerald Star in Amsterdam and were delighted to find the same Cruise Director Patricia who is a fantastic person and makes all guests part of the Emerald family. Every member from the Captain down, go the extra mile to ensure your experience with Emerald is the best memories you can enjoy long after you return home. Food is freshly served on every occasion and of an extremely high standard & variety by some great waiters and chefs... special thanks to Sinton & Jumadi who were great characters and the bar staff with the lovely Vladimira all ensure every service was very professional. To Captain Vasyl Marichanu, Cruise Director Patricia, Chef Migh Hi (Sorry about any name spelling errors) & all the Emerald Star staff a BIG, BIG "THANK YOU" from us both... Howard & Lilian

First Class All The Way... Again

Emerald Star Cruise Review by godleycrew

1 person found this helpful
Trip Details
Having previously tried a river cruise for the first time last year on the Danube with Emerald Waterways and being so impressed we decided to go again and they were our first choice as having been in sales all my life I was so impressed with every aspect... their marketing, customer service is by far and above the best we have experienced and we have cruised and holiday with many of the leading names in the industry... Gifts of quality branded backpacks each along with your tickets & itinerary and even a complimentary afternoon at a concert in the top venue in Manchester early in the January this year ensures they demonstrates how much they value their guests and don't forget them.

We joined the Emerald Star in Amsterdam and were delighted to find the same Cruise Director Patricia who is a fantastic person and makes all guests part of the Emerald family.

Every member from the Captain down, go the extra mile to ensure your experience with Emerald is the best memories you can enjoy long after you return home.

Food is freshly served on every occasion and of an extremely high standard & variety by some great waiters and chefs... special thanks to Sinton & Jumadi who were great characters and the bar staff with the lovely Vladimira all ensure every service was very professional.

To Captain Vasyl Marichanu, Cruise Director Patricia, Chef Migh Hi (Sorry about any name spelling errors) & all the Emerald Star staff a BIG, BIG "THANK YOU" from us both... Howard & Lilian
godleycrew’s Full Rating Summary
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Cabin Review

Cabin R325
Excellent for relaxing away from other passenger with a balcony & panoramic window to view the passing countryside