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We thought we would try Carnivals newest ship the Vista. This is not a feedback to "trash" Carnival rather to simply forewarn what to expect (we are in their Platinum level and have been dedicated until now... this was our last sailing with Carnival). The ship was "sold out" and apparently is for some time to come. The problem with that was 4,900 passengers (more than double occupancy) on a 133,500 Gross Ton ship... Sea days, forget it.. unless you camped out the night before you won't find a place to sit near any pool. All shows, shore excursions etc are all sold out long before the sailing, great for Carnival... bad for the cruising family. The itinerary stopped at Bonaire... an island with 20,000 inhabitants and 4,900 getting off... Beaches were jammed and reboarding the ship took forever. Security guy miserable when we asked about the carts full of pool towels but no one handing them out. The attractions "Sky Ride" and "Sky Course", (run by a contractor) are closed more than they were open. The SkyRider doesn't function (pedal traction or brakes) when its anything more than humid and the Sky Course couldn't be used with more than a light breeze of wind (also closed for some paint to dry on another day). The days they were open the times are limited. Same with the water slides, "wind dependent". We had a "Family Harbor "Suite"... not quite a "suite" compared to most standards. They put these on Deck 2, right below the restaurant kitchen area on Deck 3. Every single morning you will be woken about 4:30am with what sounds like the rebuilding of a main engine and goes into 10pm at night (we have young kids). I swear the kitchen tools are sledge hammers. Carnival has made it obvious that their corporate strategy is to nickel and dime you to death now. One example (too many to list)... They have automatic beer and wine tap/dispensers. Simply swipe your card and your beer or wine is poured by YOU... seems convenient until you see the charge. The beer in the Red Frog pub says $4.00, the charge shows up as $4.06 contrary to the $4.00 but you will also pay a .61 cent gratuity!!! You are apparently tipping someone else for you pouring your own drink. Guest Services seems annoyed and grown tired of explaining this, at least with a straight face. I was told "its to tip the person that changes the keg"?? With that logic get ready to tip the person changing light bulbs too I guess. As Platinum / Suite guests... we were offered no better embarkation process than anyone else and shuffled into the masses. All sorts of confusion with where we were directed to go, all of our paperwork was pre filled and we had boarding passes in hand that said "Priority". My American Express card was charged $200 about 4 hours prior to even boarding the ship to make sure it was valid apparently. I think we saw our "suite" attendant once maybe twice in 8 days... the cabin wasn't vacuumed when we arrived. Usually we know their name... no idea what this guys name was. I could go on but no point... it comes down to a corporation thats only concerned about the shareholder not the passenger. The ships are sold out and the stock is doing well... Last Carnival cruise we bought 2 cabins for 2 adults/2children. They were supposed to connect... they didn't, my wife and I spent the next 10 days sleeping apart with 1 child each. Guest Services advised "as soon as we set sail we will straighten this out"... 3 hours after departing they called and said "sorry... ship is sold out, nothing we can do"... Never mentioned or offered the 110% guarantee.

Newer is not better

Carnival Vista Cruise Review by CloudPirate

35 people found this helpful
Trip Details
We thought we would try Carnivals newest ship the Vista. This is not a feedback to "trash" Carnival rather to simply forewarn what to expect (we are in their Platinum level and have been dedicated until now... this was our last sailing with Carnival). The ship was "sold out" and apparently is for some time to come. The problem with that was 4,900 passengers (more than double occupancy) on a 133,500 Gross Ton ship... Sea days, forget it.. unless you camped out the night before you won't find a place to sit near any pool. All shows, shore excursions etc are all sold out long before the sailing, great for Carnival... bad for the cruising family. The itinerary stopped at Bonaire... an island with 20,000 inhabitants and 4,900 getting off... Beaches were jammed and reboarding the ship took forever. Security guy miserable when we asked about the carts full of pool towels but no one handing them out.

The attractions "Sky Ride" and "Sky Course", (run by a contractor) are closed more than they were open. The SkyRider doesn't function (pedal traction or brakes) when its anything more than humid and the Sky Course couldn't be used with more than a light breeze of wind (also closed for some paint to dry on another day). The days they were open the times are limited. Same with the water slides, "wind dependent".

We had a "Family Harbor "Suite"... not quite a "suite" compared to most standards. They put these on Deck 2, right below the restaurant kitchen area on Deck 3. Every single morning you will be woken about 4:30am with what sounds like the rebuilding of a main engine and goes into 10pm at night (we have young kids). I swear the kitchen tools are sledge hammers.

Carnival has made it obvious that their corporate strategy is to nickel and dime you to death now. One example (too many to list)... They have automatic beer and wine tap/dispensers. Simply swipe your card and your beer or wine is poured by YOU... seems convenient until you see the charge. The beer in the Red Frog pub says $4.00, the charge shows up as $4.06 contrary to the $4.00 but you will also pay a .61 cent gratuity!!! You are apparently tipping someone else for you pouring your own drink. Guest Services seems annoyed and grown tired of explaining this, at least with a straight face. I was told "its to tip the person that changes the keg"?? With that logic get ready to tip the person changing light bulbs too I guess.

As Platinum / Suite guests... we were offered no better embarkation process than anyone else and shuffled into the masses. All sorts of confusion with where we were directed to go, all of our paperwork was pre filled and we had boarding passes in hand that said "Priority". My American Express card was charged $200 about 4 hours prior to even boarding the ship to make sure it was valid apparently.

I think we saw our "suite" attendant once maybe twice in 8 days... the cabin wasn't vacuumed when we arrived. Usually we know their name... no idea what this guys name was.

I could go on but no point... it comes down to a corporation thats only concerned about the shareholder not the passenger. The ships are sold out and the stock is doing well...

Last Carnival cruise we bought 2 cabins for 2 adults/2children. They were supposed to connect... they didn't, my wife and I spent the next 10 days sleeping apart with 1 child each. Guest Services advised "as soon as we set sail we will straighten this out"... 3 hours after departing they called and said "sorry... ship is sold out, nothing we can do"... Never mentioned or offered the 110% guarantee.
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Ages 7 to 9
Ages 10 to 12
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