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I hate to give negative feedback and I have been on 19 cruises with RCCL and on Voyager of the Seas several times, including 7wks on board Voyager in 2012 on her maiden voyage to Australia. Needless to say, I am a big fan of RCCL but felt my latest experience warranted my thoughts I was on board Voyager again recently for 12 nights to the South Pacific and it appeared to me that RCCL have dropped the ball when it comes to the WOW factor. It began with stateroom 1688 on deck 10 port side rear corner, the first and last time I will ever sail at the rear of a ship. The room was large for that particular category due to the corner location, with a larger than normal balcony which I soon discovered was not so private. The windjammer buffet was located directly above with diners sat near the windows able to view 50% of the 'private' balcony. Then there was the noise from the Flow rider two decks above with music blaring out most of the day, which put an end to enjoying the serenity of the ocean. Then of course there was the smell... It smelled like a garbage dump out there and when I asked the stateroom attendant what it was, he said it was most likely odor coming from where they store or incinerate the refuse/garbage. The balcony was also littered with what appeared to be black soot every morning, which was never swept once by the stateroom attendant, other items that appeared occasionally were table tennis balls from the sport deck above, a rubber sandal, an apple core, a discarded slice of cake and chicken bones! The food in the main dining room was lack luster to say the least, the menu was boring, the waiter kept forgetting to bring soup spoons or steak knives and annoyingly, began clearing the table every night before everyone had finished eating. The windjammer was like feeding time at the zoo, I tried to avoid it at all costs. The entertainers on board could only be described as hopeless, with a steady stream of guests leaving early almost every night. One 'magician' could have impressed us all by disappearing himself. He was there back in 2012, same jokes, same routine. The production shows appeared amateurish and poorly choreographed, the singers sounded like cats fighting at night, it was terrible. Service at the pool bar was virtually non existent, often guests were 7 deep waiting for drinks. Table service wasn't much better, I ordered a drink and the guy took my seapass card and eventually came back, sometimes 10 to 15mins later. Now, I understand peoples choice to smoke and there were an exceptional amount of smokers on this particular cruise, which made sitting anywhere on the pool deck unpleasant with clouds of smoke swirling around. The solarium area was filled with the stench of cigarettes due to people smoking right next to the automatic doors in an area clearly designated non-smoking. All in all it has certainly put me off RCI to the point I have cancelled 2 future cruises I had already booked. I have heard Celebrity, which is owned by RCCL, offers a superior cruising experience, perhaps I'll give them a try...

WOW factor is now WOAH factor!

Voyager of the Seas Cruise Review by Harlequin66

16 people found this helpful
Trip Details
I hate to give negative feedback and I have been on 19 cruises with RCCL and on Voyager of the Seas several times, including 7wks on board Voyager in 2012 on her maiden voyage to Australia. Needless to say, I am a big fan of RCCL but felt my latest experience warranted my thoughts

I was on board Voyager again recently for 12 nights to the South Pacific and it appeared to me that RCCL have dropped the ball when it comes to the WOW factor. It began with stateroom 1688 on deck 10 port side rear corner, the first and last time I will ever sail at the rear of a ship. The room was large for that particular category due to the corner location, with a larger than normal balcony which I soon discovered was not so private. The windjammer buffet was located directly above with diners sat near the windows able to view 50% of the 'private' balcony. Then there was the noise from the Flow rider two decks above with music blaring out most of the day, which put an end to enjoying the serenity of the ocean. Then of course there was the smell... It smelled like a garbage dump out there and when I asked the stateroom attendant what it was, he said it was most likely odor coming from where they store or incinerate the refuse/garbage. The balcony was also littered with what appeared to be black soot every morning, which was never swept once by the stateroom attendant, other items that appeared occasionally were table tennis balls from the sport deck above, a rubber sandal, an apple core, a discarded slice of cake and chicken bones!

The food in the main dining room was lack luster to say the least, the menu was boring, the waiter kept forgetting to bring soup spoons or steak knives and annoyingly, began clearing the table every night before everyone had finished eating. The windjammer was like feeding time at the zoo, I tried to avoid it at all costs.

The entertainers on board could only be described as hopeless, with a steady stream of guests leaving early almost every night. One 'magician' could have impressed us all by disappearing himself. He was there back in 2012, same jokes, same routine. The production shows appeared amateurish and poorly choreographed, the singers sounded like cats fighting at night, it was terrible.

Service at the pool bar was virtually non existent, often guests were 7 deep waiting for drinks. Table service wasn't much better, I ordered a drink and the guy took my seapass card and eventually came back, sometimes 10 to 15mins later.

Now, I understand peoples choice to smoke and there were an exceptional amount of smokers on this particular cruise, which made sitting anywhere on the pool deck unpleasant with clouds of smoke swirling around. The solarium area was filled with the stench of cigarettes due to people smoking right next to the automatic doors in an area clearly designated non-smoking.

All in all it has certainly put me off RCI to the point I have cancelled 2 future cruises I had already booked. I have heard Celebrity, which is owned by RCCL, offers a superior cruising experience, perhaps I'll give them a try...
Harlequin66’s Full Rating Summary
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Cabin Review

Cabin 1688
*As mentioned above*
I was in stateroom 1688 on deck 10 port side rear corner, the first and last time I will ever sail at the rear of a ship. The room was large for that particular category due to the corner location, with a larger than normal balcony which I soon discovered was not so private. The windjammer buffet was located directly above with diners sat near the windows able to view 50% of the 'private' balcony. Then there was the noise from the Flow rider two decks above with music blaring out most of the day, which put an end to enjoying the serenity of the ocean. Then of course there was the smell... It smelled like a garbage dump out there and when I asked the stateroom attendant what it was, he said it was most likely odor coming from where they store or incinerate the refuse/garbage. The balcony was also littered with what appeared to be black soot every morning, which was never swept once by the stateroom attendant, other items that appeared occasionally were table tennis balls from the sport deck above, a rubber sandal, an apple core, a discarded slice of cake and chicken bones!
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