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We were attracted by the fact that the ship takes only ca 700 passengers and can navigate into rivers and ports that the larger vessels cannot reach. The most outstanding aspect of this cruise was undoubtedly the crew who could not do enough for us. Dining was very good and the speciality restaurants excellent. The drinks package was very good and the wines well chosen with a choice of two different whites & reds (and I think rose) offered every day. I had travelled around Asia in the past on business but not been to Vietnam which my partner and I enjoyed the most, especially, the Azamazing evening in HCMC (Saigon). We also enjoyed the other destinations (Singapore, Bangkok & Hong Kong). Entertainment was directed by the irrepressible Eric and the last night show was hilarious. The hotel in Singapore (Pan Pacific) booked by Azamara was superb but the post cruise hotel also booked by Azamara in Hong Kong was awful. We stayed two hours and moved to The Langham (Excellent). I have complained to Azamara but without any satisfaction and very tardy responses to emails. In fact, both the pre and post cruise support lets this outstanding cruise company down, badly. Mr Pimental, please take note.

Outstanding Cruise Let Down by Poor Pre-Cruise & Post Cruise Support

Azamara Journey Cruise Review by Chris.Witt

4 people found this helpful
Trip Details
  • Sail Date: January 2017
  • Destination: Asia
  • Cabin Type: Club Veranda Stateroom
We were attracted by the fact that the ship takes only ca 700 passengers and can navigate into rivers and ports that the larger vessels cannot reach. The most outstanding aspect of this cruise was undoubtedly the crew who could not do enough for us.

Dining was very good and the speciality restaurants excellent. The drinks package was very good and the wines well chosen with a choice of two different whites & reds (and I think rose) offered every day.

I had travelled around Asia in the past on business but not been to Vietnam which my partner and I enjoyed the most, especially, the Azamazing evening in HCMC (Saigon). We also enjoyed the other destinations (Singapore, Bangkok & Hong Kong).

Entertainment was directed by the irrepressible Eric and the last night show was hilarious.

The hotel in Singapore (Pan Pacific) booked by Azamara was superb but the post cruise hotel also booked by Azamara in Hong Kong was awful. We stayed two hours and moved to The Langham (Excellent). I have complained to Azamara but without any satisfaction and very tardy responses to emails. In fact, both the pre and post cruise support lets this outstanding cruise company down, badly. Mr Pimental, please take note.
Chris.Witt’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
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Shore Excursions
Service
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Cabin Review

Club Veranda Stateroom
Cabin V3 6079
Other than being on the small side the cabin was comfortable.
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews