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this cruise chosen for itinerary and chance to visit very remote islands south of new Zealand the cruise was poor, accommodation, small and basic, food either good or bad, service mediocre. I have read salty1000 report and think he must be an employee because this was not what happened on the ship. This ship charges top 5 star prices and gives 3 star value at best Expedition staff were knowledgeable but zodiac drivers were poor with no knowledge, most of the time they were dancers from the cabaret, or novice cadets The ship hit rocks off of the Snares islands and this meant returning to Bluff Harbour for emergency repairs. The itinerary was now severely shortened and specific Islands such as Antipodes and Bounty were missed, others including Mc Quarrie island went from 3 days to 3 hours or less. Everything was to blame of course except Ponant, weather, seas, laws and governments, we paid for a pre cruise tour and we did not get it, instead we stood outside of the ship in the sun waiting for the ship to be ready for embarkation Our cabins bed was a foldaway and barely adequate. the food was bland, cold and poorly served most of the time. The ships design is poor, too many disconnected areas, very little outside spaces of any note for £8000+ per person we expected more than they gave to us. NO we would not use this cruise line again, even with the on board bribe of _15-25% off of new Poanant cruises.

January 2017, Sub Antarctic cruise, 5 star price, 3 star service and value

L'Austral Cruise Review by davidc288119

12 people found this helpful
Trip Details
this cruise chosen for itinerary and chance to visit very remote islands south of new Zealand

the cruise was poor, accommodation, small and basic, food either good or bad, service mediocre.

I have read salty1000 report and think he must be an employee because this was not what happened on the ship.

This ship charges top 5 star prices and gives 3 star value at best

Expedition staff were knowledgeable but zodiac drivers were poor with no knowledge, most of the time they were dancers from the cabaret, or novice cadets

The ship hit rocks off of the Snares islands and this meant returning to Bluff Harbour for emergency repairs.

The itinerary was now severely shortened and specific Islands such as Antipodes and Bounty were missed, others including Mc Quarrie island went from 3 days to 3 hours or less.

Everything was to blame of course except Ponant, weather, seas, laws and governments,

we paid for a pre cruise tour and we did not get it, instead we stood outside of the ship in the sun waiting for the ship to be ready for embarkation

Our cabins bed was a foldaway and barely adequate.

the food was bland, cold and poorly served most of the time.

The ships design is poor, too many disconnected areas, very little outside spaces of any note

for £8000+ per person we expected more than they gave to us. NO we would not use this cruise line again, even with the on board bribe of _15-25% off of new Poanant cruises.
davidc288119’s Full Rating Summary
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Cabin Review

Cabin 524
small, cramped, not even enough room for any room service
attendant was helpful and the room a=was clean