Explorer of the Seas Cruise Review by Nebularcrionix
- Sail Date: December 2016
- Destination: South Pacific
*Our previous experience with Royal Caribbean cruises is that the Dining Room experience was of very high standard with regard to the food and service quality. Unfortunately the dining room experience on Explorer was completely lacking and disappointing. We found the food was not of the expected calibre of the dining room. Meals did not get brought out for a very long time, and some meals were returned as they had clearly been sitting for too long and had gone cold. The drink waiter was virtually non existent, only coming over once someone was able to grab his attention by waving. He would then take the order of one person at the table and leave without asking any others at the table if they require drinks. A quality drink waiter would have taken drink orders for the table very shortly after everybody was seated, and also would have monitored his tables to see when people required replacements. We ended up avoiding the dining room after the first few days because of the poor service, poor food, and we found we ended up being there till after 10:30 after an 8:30 sitting. Dining overall was well below the expected standards for Royal Caribbean. In actual fact we found that Carnival Cruises out-performed in the dining room by far even though their cruises are much more budget oriented.
*The stop at Mare was a real disappointment, considering after taking the tender to shore, there was nothing to see unless an additional $15 per person was paid for a bus out to the beach. If you make a stop as part of the cruise you should not be charging additional fees to make the stop of any use. Champagne bay or Mystery island would have been a far better alternative.
*Kids Club was disappointing for our children. Compared to previous cruises, with Royal Caribbean and others, the staff lacked enthusiasm and it was reflected by the lack of attendance of our children and most of the other children on the ship. Kids Club has been a highlight for our children on other cruises and they couldn't wait to get there. Unfortunately not so on the Explorer.
*The ice rink which is one of the highlights of the Explorer was not open most of the time. It didn't open for the first time until we had been on-board for 4 days.
*The pool water had very high levels of chlorine which very quickly bleached any swimwear worn in the water. This has never been the case before.
* On a positive note, our room attendant, Christopher was amazing and went well above the expected levels of service. He is a real asset to Royal Caribbean.
- Read more Royal Caribbean Explorer of the Seas Reviews
- Read Cruise Critic's Royal Caribbean Explorer of the Seas Review
250,000+ people have entered their email
Port & Shore Excursion Reviews
Isle of Pines (New Caledonia)Always a nice place to go snorkelling and swimming.View All 238 Isle of Pines (New Caledonia) Cruise Port Reviews
View Cruise Critic's Isle of Pines (New Caledonia) Cruise Port Review
LautokaNo point getting off here.View All 76 Lautoka Cruise Port Reviews
View Cruise Critic's Lautoka Cruise Port Review
BeachExcursion was good but its a pity it is the only thing to do there and you have to pay if you want to do it.View All 51 Beach Reviews
Port VilaDuty free alcohol was much cheaper than on the ship. Definietly buy it from here. Not really much else here.View All 154 Port Vila Cruise Port Reviews
View Cruise Critic's Port Vila Cruise Port Review
SuvaPublic holiday. Not much open. Waste of a day.View All 103 Suva Cruise Port Reviews
View Cruise Critic's Suva Cruise Port Review