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On the Dream from 11/27 to 12/4/16. It was a good cruise, fun, but you can tell Carnival is taking costs out of the cruise, it shows. Our cabin steward came by only once per day however we told him not to show up until after 10 AM and he honored our wish. He did a great job on the cabin. The dining room staff took marvelous care of us, we had late dinner there were very few people there so they had time for us. It looks like three people are now taking care of what 4 used to handle. The ship is in need of dry-dock and I understand it is due for a facelift in early 2017. Carpet was threadbare in spots and our balcony had more rust on it than we are used to seeing on our previous balcony staterooms. We enjoyed the food in the main dining room and the Sea Day brunches. The lack of tablecloths in the MDR take away a little of the magic of cruise ship dining but we got used to it (part of the cost cutting I suppose). I did not like scheduling of the entertainment. Previously, you could eat late (8:15 dinner) and still see the show in the main lounge. You cannot do that anymore. there is still plenty of other entertaining options and but we did not see a show in the main lounge. My main complaint involved the booking process. After booking the cruise with Carnival by phone, I changed my email account. After updating my email address on the main site logon, other areas using emails, such as cabin confirmations, etc, had to be done by phone as these systems are apparently separate. It took three separate phone calls to get this updated. I have to believe there is at least one fifteen year old kid in Miami who can fix this problem. The Carnival New Orleans terminal is extremely cruiser friendly. My only caution is not to get to the port too late. We got to the terminal at 11:00 for a 12:00 check in and had to park on the roof with very few spaces left. In summary, we had a good cruise but it is obvious Carnival has worked hard to take costs (people) out of the cruise and it does show. Carnival is a value brand, not necessarily bad but they are not as special as when we started cruising. That said we would go again.

Good cruise but Carnival becoming the Walmart of the cruise business

Carnival Dream Cruise Review by lostsoulcruiser

8 people found this helpful
Trip Details
On the Dream from 11/27 to 12/4/16. It was a good cruise, fun, but you can tell Carnival is taking costs out of the cruise, it shows. Our cabin steward came by only once per day however we told him not to show up until after 10 AM and he honored our wish. He did a great job on the cabin. The dining room staff took marvelous care of us, we had late dinner there were very few people there so they had time for us. It looks like three people are now taking care of what 4 used to handle.

The ship is in need of dry-dock and I understand it is due for a facelift in early 2017. Carpet was threadbare in spots and our balcony had more rust on it than we are used to seeing on our previous balcony staterooms.

We enjoyed the food in the main dining room and the Sea Day brunches. The lack of tablecloths in the MDR take away a little of the magic of cruise ship dining but we got used to it (part of the cost cutting I suppose).

I did not like scheduling of the entertainment. Previously, you could eat late (8:15 dinner) and still see the show in the main lounge. You cannot do that anymore. there is still plenty of other entertaining options and but we did not see a show in the main lounge.

My main complaint involved the booking process. After booking the cruise with Carnival by phone, I changed my email account. After updating my email address on the main site logon, other areas using emails, such as cabin confirmations, etc, had to be done by phone as these systems are apparently separate. It took three separate phone calls to get this updated. I have to believe there is at least one fifteen year old kid in Miami who can fix this problem.

The Carnival New Orleans terminal is extremely cruiser friendly. My only caution is not to get to the port too late. We got to the terminal at 11:00 for a 12:00 check in and had to park on the roof with very few spaces left.

In summary, we had a good cruise but it is obvious Carnival has worked hard to take costs (people) out of the cruise and it does show. Carnival is a value brand, not necessarily bad but they are not as special as when we started cruising. That said we would go again.
lostsoulcruiser’s Full Rating Summary
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Cabin Review

Balcony
Cabin 8E 10257
Clean, plenty of room, good location, not noisy. Only serviced once per day, but it can be sufficient if you are reasonable about it. Could be a problem if you are travelling with children but I was not (just wife and I).
Lido Deck Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews