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Overall, we had an ok cruise. PRO: Our waiters in the main dining room were excellent (Desiderio, Kolkar and Koray). The people at the Martini Bar was also great. Guest relations got a very serviceminded Maddison, who really took action on some of our problems. Good Indian and Oriental food at OceanView. The performance by Jayne Perry and Sonic View was fantastic. So was Jennifer and Luke, what a duo. Not so PRO: Check in went ok, but why shall we stand up for 50 minutes before boarding, not even a chair. (Miami Port) We use to get priority boarding, but not here.... A lot of wrong charges amounts on our account. But my wife is always checking the account. Just wonder if people don't.... We will never use the laundry again. It took 3 days and there were mixup with cloths! I know cooking to many people can be difficult. But the desserts at OceanView at lunch were very poor and not tasty at all. Seems like they have been in the freezer - tasted very much like water..... One of our friends had a bad experience with security when getting bad on the ship in one of the ports. Sunbed Hogs - why cant the ship not do anything about this? Knew it would be a problem...On sea days we saw towels being place on sunbeds at 8-9 AM and not used until 12.

Good cruise with some problems

Celebrity Eclipse Cruise Review by kla203

2 people found this helpful
Trip Details
  • Sail Date: November 2016
  • Destination: Caribbean
  • Cabin Type: Deluxe Veranda
Overall, we had an ok cruise.

PRO:

Our waiters in the main dining room were excellent (Desiderio, Kolkar and Koray). The people at the Martini Bar was also great. Guest relations got a very serviceminded Maddison, who really took action on some of our problems.

Good Indian and Oriental food at OceanView.

The performance by Jayne Perry and Sonic View was fantastic. So was Jennifer and Luke, what a duo.

Not so PRO:

Check in went ok, but why shall we stand up for 50 minutes before boarding, not even a chair. (Miami Port) We use to get priority boarding, but not here....

A lot of wrong charges amounts on our account. But my wife is always checking the account. Just wonder if people don't....

We will never use the laundry again. It took 3 days and there were mixup with cloths!

I know cooking to many people can be difficult. But the desserts at OceanView at lunch were very poor and not tasty at all. Seems like they have been in the freezer - tasted very much like water.....

One of our friends had a bad experience with security when getting bad on the ship in one of the ports.

Sunbed Hogs - why cant the ship not do anything about this? Knew it would be a problem...On sea days we saw towels being place on sunbeds at 8-9 AM and not used until 12.
kla203’s Full Rating Summary
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Cabin Review

Deluxe Veranda
Cabin 2B 7138
Nice standard cabin, nothing fancy.
Sunrise Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins