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I chose this cruise based on itinerary and the belief that Seabourn was a top of the line cruise experience. We were able to secure an upgrade an ended up with a Penthouse Suite. The accommodations are excellent. The room far exceeded expectations. The bathroom was large with a separate room for the toilet which included its own basin. Very private and nice. There was a jetted tube and the lovely Molton Brown toiletries. Our cabin stewardess was wonderful. That being said the rest of the experience was not at all what we expected. From the wine selections to the food - very disappointing. The Thomas Keller restaurant where you could only dine twice was underwhelming. Lobster was under cooked. I only eat seafood and throughout the trip I always had to ask for something other than what was on the menu. The only fish they offer as an daily option is Salmon - my least favorite fish. The lobsters were unlike any I ever had before. I live in Miami and am used to fine fresh seafood. These were not either Maine or Florida lobsters. I don't know where they came from. Don't eat caviar yet found that those who do could get it any time they wanted. Why no decent fish available? They managed to find a piece of mahi once and a tuna filet. The Seabourn Square served the same finger sandwiches everyday. Mostly bread with very little filling. Same cookies and cakes at the Square and for tea. The coffee was always luke warm and so strong it was undrinkable. I finally learned to order a pot of hot water to dilute it. I head the same complaint from others that I mentioned it to as well. Unfortunately we took the last smoking voyage and paid the price. The observation bar with a wonderful piano bar could not be frequented after 8 p.m. due to the heavy smoke inside. We heard from many the same disappointments.They said not to judge Seabourn by this cruise. I swore this would be my first and last Seabourn cruise, but heard the reason this one was so lacking was because the top crew members had been transferred over to the new Encore. Just found an itinerary I like for the Mediterranean so may give them a second chance. I would never go on the Quest again.

Disappointing in so many ways

Seabourn Quest Cruise Review by kkmiausa

12 people found this helpful
Trip Details
I chose this cruise based on itinerary and the belief that Seabourn was a top of the line cruise experience. We were able to secure an upgrade an ended up with a Penthouse Suite. The accommodations are excellent. The room far exceeded expectations. The bathroom was large with a separate room for the toilet which included its own basin. Very private and nice. There was a jetted tube and the lovely Molton Brown toiletries. Our cabin stewardess was wonderful.

That being said the rest of the experience was not at all what we expected. From the wine selections to the food - very disappointing. The Thomas Keller restaurant where you could only dine twice was underwhelming. Lobster was under cooked. I only eat seafood and throughout the trip I always had to ask for something other than what was on the menu. The only fish they offer as an daily option is Salmon - my least favorite fish. The lobsters were unlike any I ever had before. I live in Miami and am used to fine fresh seafood. These were not either Maine or Florida lobsters. I don't know where they came from. Don't eat caviar yet found that those who do could get it any time they wanted. Why no decent fish available? They managed to find a piece of mahi once and a tuna filet.

The Seabourn Square served the same finger sandwiches everyday. Mostly bread with very little filling. Same cookies and cakes at the Square and for tea. The coffee was always luke warm and so strong it was undrinkable. I finally learned to order a pot of hot water to dilute it. I head the same complaint from others that I mentioned it to as well.

Unfortunately we took the last smoking voyage and paid the price. The observation bar with a wonderful piano bar could not be frequented after 8 p.m. due to the heavy smoke inside.

We heard from many the same disappointments.They said not to judge Seabourn by this cruise. I swore this would be my first and last Seabourn cruise, but heard the reason this one was so lacking was because the top crew members had been transferred over to the new Encore. Just found an itinerary I like for the Mediterranean so may give them a second chance.

I would never go on the Quest again.
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Cabin Review

Penthouse Suite
Cabin PH 918
The cabin was very large. Enclosed bedroom separate from the living room area. Floor to ceiling glass out to large balcony. 3 sinks in bathroom, walk in round shower and a jetted tub *the tub is very narrow" . Stocked with nice glassware and whatever alcohol or soft drinks you requested.
Deck 10 Suite Cabins