Celebrity Summit Cruise Review by Tenand last
- Sail Date: October 2016
- Destination: Southern Caribbean
- Cabin Type: Concierge Class 2
Embarkation was interesting. We were Concierge class and were told we could arrive early, embark early, and have lunch in the dining room starting at 11:30 am. We arrived at the port around 10:45 am and stood in line. A dock worker finally told us we could leave our luggage with him and go into the line for people with no luggage so that we could enter the terminal. All of the sudden a half dozen dock workers showed up and there was a long exchange in spanish and basically the second group said no luggage could be handled until noon. I called the Celebrity cruise 800 number and spoke with a woman in the "issues" department - her response was that she was not aware of any issues with the dock workers and she ended the call. Finally, a security officer told us we should get on the ship and she assured us our luggage would make it into a luggage bin and not disappear from the sidewalk where we were told to leave it. Fortunately, it did arrive at our room 2 hours later.
I read several negative reviews prior to sailing about the age of the Summit and the quality of the food. The ship is older but still a beautiful ship. The dining room with it's full wall of windows on the back is very elegant looking. We were assigned Table #1 on the upper level along the railing by the stairs and our view every night was great.
Food - the food was as good or better than what we have had in the past on cruises. Cruise food is just not what it was 20-30 years ago, but if I don't have to cook it then I can overlook the quality issue for the most part. The kitchen seemed to back up frequently at dinner and one night we did not get our main course until 7:30 (we had early seating at 6:00 pm). But, every steak or beef dish we ordered was cooked to perfection with meat so tender you could cut it with a fork - that was the redeeming factor for me - a perfect steak! Our wait staff, Sumer and Dewi, were both fairly new but very attentive and friendly. We enjoyed them each day - they were both so young and tried very hard to please everyone.
We don't partake in the daily activities too much such as exercise, health related tips and certainly not the art auction - that has become a side business of the cruise lines anymore and if you did not go on a cruise to buy art, then you are not going to be interested in the many Park West presentations they have. This cruise only had one very expensive bingo on the one day we were at sea, which I found odd. Our cruise last year had a bingo every afternoon and evening every day of the week. Bingo was $39, $49 and $59, depending on how many cards you wanted to purchase.
The entertainment was very good on this ship - the ships singers and dancers were great and the music was not blasted so loud that you could not understand what they were singing like they do on other cruise ships. They had a trio singing one night, a magician one night and an entertainer one night - all were very good.
The cruise director was not my favorite. Nice enough guy but not very visible on the ship except when he was hosting an event. The rest of the time he was huddled with the officers and did not seem to interact with passengers like the last one we had on a Carnival cruise last year.
Captain Kate was a breath of fresh air - you speaks perfect English so you can understand her when she makes announcements (she is from Las Vegas) and she is very personable and friendly.
Ports and shore excursions. When am I going to learn to steer away from ship sponsored shore excursions. They always disappoint unless they are just taking you t the beach and then coming back to pick you up. We did not do an excursion in St. Croix - just walked to the port from the ship and browsed around for a bit and then went back used the pool. We did a ship tour at Martinique, which is very poor and somewhat depressing. We also did a ship tour of Dominica - again, nothing special and not worth the 4 hours we drove around the island, but better than the day before. We then did a Viator tour of St. Kitts, which was again nothing special - and our tour guide ended the tour by trying to sell us his CD since he is a singer and wants to be famous. On the last day we docked in St. Thomas in the rain at some out of the way dock that required you to pay for transportation into the main shopping area, which was pretty crappy. We walked to the shopping spot by the dock and there was little or nothing to see or do there so we went back to the ship before it started to pour rain again. We went back to the ship and used the pool again.
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The Sunset Bar is open until 11:30 pm every night. Anywhere between 12:00 midnight and 1:30 am the crew would drag all of the tables and chairs across the deck above us to reset the area for the next day. We called the Concierge desk every night and indicated that once again we had been awakened by the noise. They would apologize and promise it would not happen again, but it did every night while on the ship. They offered us vouchers for money off of our next cruise, but those did not make up for the lack of sleep. It was suggested that maybe we could just take a nap since our sleep was interrupted, but there was activity on that deck all day long so a nap was not an option - plus taking a nap than keeps you from partaking in afternoon activities - so it was not the best solution.
When we entered the cabin there was a strong, unpleasant odor. We found our cabin steward, Solome, and he immediately came in and poured something down the bathroom drain and some of the smell went away, but every time we would enter the cabin again there was a sour odor. We went to bed, found the mattresses to be very uncomfortable and in the morning when I rolled over i found the source of the sour odor - the mattress. I called the Concierge desk and asked that the mattresses be replaced because they were flat and bulging out at the sides from use and they smelled bad. They came up immediately and replaced the mattress pad and added a foam topper (that was too small for the mattresses) and the smell went away. I don't know what we slept on the first night, but it was pretty gross. They never did come back and replace the foam topper.
As for the cabin itself, it was an assisted cabin so it was wider and larger than the other aft cabins and the balcony was very large - plenty of room for my hammock. We really liked the cabin itself, and our stewards - Solome and Henrick - were excellent, but the location was not very well thought out.
Port & Shore Excursion Reviews
Island tourBecause of my lack of sleep I my restless leg syndrome was making it hard for me to function well during the day, so we opted out of the 4 hour tour to Trafalgar Falls. The shore excursion office was almost difficult about changing our reservation but finally agreed to switch us to a shorter trolley tour of the city - that one got cancelled because the trolley broke down so we ended up on an island tour which was nothing special.View All 62 Island tour Reviews
MartiniqueWe boarded a bus and drove up a winding mountain and then back down, stopping along the way to look at a "stream" that the tour guide indicated was their water source. Lots of poverty and very depressing.View All 12,794 Martinique Cruise Port Reviews
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St. CroixWe only walked to the port area and browsed before returning to the ship, but from the ship it was very picturesque.View All 420 St. Croix Cruise Port Reviews
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Island tourThe tour was in a van for 12 people plus the driver and guide and and the island was pretty and much more commercially developed than the previous two. We went to the Caribelle Batik factory, which sold less fabric than commercially made clothing, but the gardens around it were very pretty. We drove through the city gardens and then went to an old sugar mill for a drink and some history. We then had to switch vans as the group was breaking up to go different places so we endured a bumpy ride to the beach far from the ship and then back again to drop us off in town. The guides and drivers were all very nice.View All 263 Island tour Reviews
St. ThomasWe docked in a secondary dock that was too far away from the main shopping area to walk - you had to take a cab ride for $4 to get there so we opted to walk to the small port - which was nothing special at all. When we arrived it was raining and when we left it was pouring rain. We went to the pool and hot tub on the ship.View All 4,646 St. Thomas Cruise Port Reviews
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