This was our third American Cruise in less than 2 years. This spring we cruised Puget Sound, and the year before the Florida Rivers. The only disappointment this time was the lack of sound proofing between our room, 511, and a crew member. We were awakened each morning by his alarm clock, 527am, 447am, etc. We could almost hear what was being said on his TV. On the other side of us we could hear the neighbors voices and their TV. We hadn't experienced that on the other ships. America is a brand new ship, and didn't expect that, especially in a premium room. Very disappointing. I had gotten the idea from other passengers that they didn't hear anyone. Also, I thought the ship was full or I would have mentioned it to the Colin, the Hotel Manager. When I did tell him at the end of the cruise, he was sorry I hadn't come to him sooner, because he could have moved us. I was sorry too. The other disappointment was the din in the dining room. At a table for six I was unable to hear the person across from me without leaning way into the table, and I don't have a hearing problem. It was constant, and during the cruise there were others complaining about it. We are taking the Chesapeake Cruise on the maiden voyage of the Constellation next May and hope this problem will not occur again. We love your crews, food, itineraries.

Overall cruise experience highlighting crew and ship

America Cruise Review by Pamela Vollert

1 person found this helpful
Trip Details
  • Sail Date: October 2016
  • Destination: USA
This was our third American Cruise in less than 2 years. This spring we cruised Puget Sound, and the year before the Florida Rivers.

The only disappointment this time was the lack of sound proofing between our room, 511, and a crew member. We were awakened each morning by his alarm clock, 527am, 447am, etc. We could almost hear what was being said on his TV.

On the other side of us we could hear the neighbors voices and their TV. We hadn't experienced that on the other ships. America is a brand new ship, and didn't expect that, especially in a premium room. Very disappointing.

I had gotten the idea from other passengers that they didn't hear anyone. Also, I thought the ship was full or I would have mentioned it to the Colin, the Hotel Manager. When I did tell him at the end of the cruise, he was sorry I hadn't come to him sooner, because he could have moved us. I was sorry too.

The other disappointment was the din in the dining room. At a table for six I was unable to hear the person across from me without leaning way into the table, and I don't have a hearing problem. It was constant, and during the cruise there were others complaining about it.

We are taking the Chesapeake Cruise on the maiden voyage of the Constellation next May and hope this problem will not occur again. We love your crews, food, itineraries.
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Cabin Review

Cabin 511
The cabin was spacious. Loved that the furniture was made in the USA. Plenty of drawer space. Bathroom good size too. Closet a little small, but just put more items in the drawers.
Already discussed the lack of sound proofing. Surprised and disappointed about that.
We have been on about 20 cruises, big ships, and river boats, and this was one of the nicest rooms we have ever had.