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Chose this cruise as I had read lots of fabulous reviews on the reflection in dec last year. I booked the SV on deck 8 with free classic drinks and a 300 credit . on arrival I decide i needed internet there were only 3 packages full cruise 318 1 dy about 70 and 1 hr abut 21 no other choices. i only needed about 200 mins total so and to opt for the expensive 318 deal 2 days later I noticed they were selling 250 mins for $99 i went down to complain and was told oh well its a special this is a rip off! I will post a specific warning on this! On checkin we were accosted by specialty dining. on asking or first drink were asked to upgrade like Mc Donalds this continued for the first 5 day of the cruise. specialty restaurants also bugged us for 7 days. I did try to sushi on 5 it was fabulous and we did go back . the grill was ok but my appetiser and main arrived at the same time whats that all about and the service was really slow . not a fan of the food either My husband dissent drink so asked could ache have the internet package instead they said we both had to do the internet package -rediculous and he couldn't even get sparkling water! the room was nice but the black soot on the balcony caused the cabin man on deck 9 to drench our balcony in water sometime with on it every morn about 830 .the soot is definitely there I do have pics. the MDR at night on deck 4 most of the wine waters sloshed wine in our glasses like a beer hall. the MDR morning breakfast attitude of waiters is a complete contrast. they couldn't do enough for us!! kudos to the Supervisors at breakfast . I have cruised on Azamara( 5 times)Seaboard Silverseas Oceania Princess(20) Cunard(2). I consider the food on Celebrity below par and for the price its a bad deal. the Customer relations dep needs a kick in the arse.Attitude is apphauling. on 2nd day my husband asked about staying on and was told tat all packages stayed in place till we left the ship if we paid $US39.this is not try the alcohol stops as does the internet even though the night before it still showed 3 days !!!!!!!! we decided to stay on till 12 s we had a late flight the waits of time to get our credentials of 50 mins into the 3.5 hr stay was ridiculous we had to assemble at the deck 5 and were slowly taken to deck 2 we did not get ut credentials till 9.25 then i went to use my internet and it had been cancelled . had I known that i would not have stayed on. I could have sat in the terminal and get internet for free!!!i had work to do and could not do it! all in all I would never go on a celebrity and would never recommend. they need a lot of work before they are 5 star line!!!starting with management!

Celebrity -NEVER AGAIN

Celebrity Reflection Cruise Review by tinkky

14 people found this helpful
Trip Details
Chose this cruise as I had read lots of fabulous reviews on the reflection in dec last year.

I booked the SV on deck 8 with free classic drinks and a 300 credit .

on arrival I decide i needed internet there were only 3 packages

full cruise 318

1 dy about 70 and 1 hr abut 21

no other choices. i only needed about 200 mins total so and to opt for the expensive 318 deal

2 days later I noticed they were selling 250 mins for $99 i went down to complain and was told oh well its a special

this is a rip off!

I will post a specific warning on this!

On checkin we were accosted by specialty dining. on asking or first drink were asked to upgrade like Mc Donalds this continued for the first 5 day of the cruise.

specialty restaurants also bugged us for 7 days. I did try to sushi on 5 it was fabulous and we did go back . the grill was ok but my appetiser and main arrived at the same time

whats that all about and the service was really slow . not a fan of the food either

My husband dissent drink so asked could ache have the internet package instead they said we both had to do the internet package -rediculous and he couldn't even get sparkling water!

the room was nice but the black soot on the balcony caused the cabin man on deck 9 to drench our balcony in water sometime with on it every morn about 830 .the soot is definitely there I do have pics.

the MDR at night on deck 4 most of the wine waters sloshed wine in our glasses like a beer hall.

the MDR morning breakfast attitude of waiters is a complete contrast. they couldn't do enough for us!!

kudos to the Supervisors at breakfast .

I have cruised on Azamara( 5 times)Seaboard Silverseas Oceania Princess(20) Cunard(2).

I consider the food on Celebrity below par and for the price its a bad deal.

the Customer relations dep needs a kick in the arse.Attitude is apphauling.

on 2nd day my husband asked about staying on and was told tat all packages stayed in place till we left the ship if we paid $US39.this is not try the alcohol stops as does the internet even though the night before it still showed 3 days !!!!!!!!

we decided to stay on till 12 s we had a late flight the waits of time to get our credentials of 50 mins into the 3.5 hr stay was ridiculous we had to assemble at the deck 5 and were slowly taken to deck 2 we did not get ut credentials till 9.25 then i went to use my internet and it had been cancelled . had I known that i would not have stayed on. I could have sat in the terminal and get internet for free!!!i had work to do and could not do it!

all in all I would never go on a celebrity and would never recommend. they need a lot of work before they are 5 star line!!!starting with management!
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Cabin Review

Sunset Verandah
Cabin SV 8348
Cabin was fine though never used the stupid table
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