We had taken another Holland America Cruise and it was great. This one, not so much: 1) Travel to Anchorage was problematic. We wanted to go 2 day2 before but the agent talked us into going the day before and of course there was weather. So instead of getting into Anchorage at noon, we got in at Midnight. I called several time the Holland America "Help" Desk. They weren't of any help. If it had not been for DELTA, we would have missed to Trip to Denali. 2) Of course we had trouble with luggage 3) the Trip to Denali includes a 9 hour train ride and a ten hour bus ride (Lvs at 6:45am) back, so time in Denali is two evenings and one full day. So you are on the train/bus longer than you are in Denali. 4) Our Holland America bus driver talked the entire time! He also said alot of inappropriate things 5) Coffee on board was horrible. You can buy $tarbuck$ downstairs. Wait... you don’t think they have crummy coffee so as to sell…. 6) On board they are Constantly sell, sell, sell, sell,sell. I thought we were on the home shopping channel cruise. 5)Holland America STRONGLY suggests you get your boarding passes before leaving the boat. Of course that requires you to purchase internet $$$$. 7) No need for a balcony. They have dividers up between rooms which limits the view. We were mostly up in the public areas. 8) Remember 15% service charge on all alcohol. 9) No soft drinks available in the dinig rooms. So you have to buy $oft drink$. 10) No outlets near the bed so bring a long extension cord for your CPAP machine 11) Little gym with only a few treadmills, walk upstairs. The $spa is expen$ive they offer a pass into the spa fpr %250 for two, but you can only use it about once a day so do the math. However, the crew and ship were first rate, and the excursions were ok.

Good not great

Zaandam Cruise Review by GustavSpeed

3 people found this helpful
Trip Details
  • Sail Date: August 2016
  • Destination: Alaska
  • Cabin Type: Vista Suite with Verandah
We had taken another Holland America Cruise and it was great.

This one, not so much:

1) Travel to Anchorage was problematic. We wanted to go 2 day2 before but the agent talked us into going the day before and of course there was weather. So instead of getting into Anchorage at noon, we got in at Midnight. I called several time the Holland America "Help" Desk. They weren't of any help. If it had not been for DELTA, we would have missed to Trip to Denali.

2) Of course we had trouble with luggage

3) the Trip to Denali includes a 9 hour train ride and a ten hour bus ride (Lvs at 6:45am) back, so time in Denali is two evenings and one full day. So you are on the train/bus longer than you are in Denali.

4) Our Holland America bus driver talked the entire time! He also said alot of inappropriate things

5) Coffee on board was horrible. You can buy $tarbuck$ downstairs. Wait... you don’t think they have crummy coffee so as to sell….

6) On board they are Constantly sell, sell, sell, sell,sell. I thought we were on the home shopping channel cruise.

5)Holland America STRONGLY suggests you get your boarding passes before leaving the boat. Of course that requires you to purchase internet $$$$.

7) No need for a balcony. They have dividers up between rooms which limits the view. We were mostly up in the public areas.

8) Remember 15% service charge on all alcohol.

9) No soft drinks available in the dinig rooms. So you have to buy $oft drink$.

10) No outlets near the bed so bring a long extension cord for your CPAP machine

11) Little gym with only a few treadmills, walk upstairs. The $spa is expen$ive they offer a pass into the spa fpr %250 for two, but you can only use it about once a day so do the math.

However, the crew and ship were first rate, and the excursions were ok.
GustavSpeed’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Holland America Zaandam price drops
250,000+ people have entered their email

Port & Shore Excursion Reviews