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Paid for ultra luxury, got a nice 3 star experience. On the plus side, clean ship, pleasant hardworking staff, plenty to eat and drink. On the negative side, not enough staff to offer a 5 star cruise, food tried to present as ostentatious but failed, wines local and uninspiring. Enhanced experiences very nice, but other trips disappointing. Onboard entertainment less than one would expect for the price and claimed luxury standards. Cruise Director comes in for critism as a poor communicator, inefficient and with a sense of humour that could be interpreted as irritating by many. Showed no interest or follow up in those who had been taken unwell. My wife was taken unwell on an outing and he just pointed us to get ourselves back to the ship, with no follow up her wellbeing. We do not feel that we got the ultra luxury experience that we paid for.

Average, very nice but not ultra luxury

Scenic Jewel Cruise Review by Onlythetruth

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Trip Details
Paid for ultra luxury, got a nice 3 star experience.

On the plus side, clean ship, pleasant hardworking staff, plenty to eat and drink.

On the negative side, not enough staff to offer a 5 star cruise, food tried to present as ostentatious but failed, wines local and uninspiring.

Enhanced experiences very nice, but other trips disappointing.

Onboard entertainment less than one would expect for the price and claimed luxury standards.

Cruise Director comes in for critism as a poor communicator, inefficient and with a sense of humour that could be interpreted as irritating by many. Showed no interest or follow up in those who had been taken unwell. My wife was taken unwell on an outing and he just pointed us to get ourselves back to the ship, with no follow up her wellbeing.

We do not feel that we got the ultra luxury experience that we paid for.
Onlythetruth’s Full Rating Summary
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Cabin Review

Cabin 214
Compact and clean enough.
The balcony setup was potentially very niv
The balcony setup was of little use when constantly moored alongside another river cruise ship or in an industrial area (for cheapness?)
No consultation about fridge contents, pillow menu.