This was my first cruise. All in all it went well. The positives: cabin very clean, ship very clean, staff extremely attentive (except the front desk people who were not always helpful). Negatives: in my cabin you could hear the music being played from the floor below, the cabin had an odor as if the there was an issue with the plumbing system. The entertainment was not very good and that was disappointing. Also the port of Haines was VERY boring as there really is not much to do there. There are not many activities to do on the ship and the ship needs updating. We took the train from Anchorage to Seward. The ride was nice but they messed up our registration on the train so when we were going to the ship we had to wait for our boarding cards. Getting off the ship also did not go very smoothly as we purchased the package for transportation to the airport and for the ship to take our bags to the airport. They call EVERYONE at the same time to the lounge at 7:50am. We did not board our bus until 10:00am! We sat for over 2 hours in the lounge doing nothing. No reason for that. We had dietary restrictions (kosher) and the food specially ordered was NOT edible. The cruise line needs to get a new supplier.

Not great but I would try cruising again

Zaandam Cruise Review by jig789

16 people found this helpful
Trip Details
  • Sail Date: August 2016
  • Destination: Alaska
  • Cabin Type: Vista Suite with Verandah
This was my first cruise. All in all it went well. The positives: cabin very clean, ship very clean, staff extremely attentive (except the front desk people who were not always helpful). Negatives: in my cabin you could hear the music being played from the floor below, the cabin had an odor as if the there was an issue with the plumbing system. The entertainment was not very good and that was disappointing. Also the port of Haines was VERY boring as there really is not much to do there. There are not many activities to do on the ship and the ship needs updating. We took the train from Anchorage to Seward. The ride was nice but they messed up our registration on the train so when we were going to the ship we had to wait for our boarding cards. Getting off the ship also did not go very smoothly as we purchased the package for transportation to the airport and for the ship to take our bags to the airport. They call EVERYONE at the same time to the lounge at 7:50am. We did not board our bus until 10:00am! We sat for over 2 hours in the lounge doing nothing. No reason for that. We had dietary restrictions (kosher) and the food specially ordered was NOT edible. The cruise line needs to get a new supplier.
jig789’s Full Rating Summary
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Cabin Review

Vista Suite with Verandah
Cabin AA 6131
Very clean, spacious and nice. You could hear the music being played from the the 5th deck at night inside the cabin. Also, there was an odor in the cabin.
Navigation Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews