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We chose this cruise primarily for the itinerary and price. We were celebrating our anniversary and our granddaughter's high school graduation. My 87 yr old mom was with us as well. I was a bit concerned after reading the reviews about the food and service but thought it only fair to test it ourselves. POINT 1: Believe what people say about the food!!! Will discuss later. Good Points: The ship is enormous, beautiful and well maintained. The main lobbies, bathrooms, entertainment areas and cabins are very well appointed. The rooms (we had balconies) were very nice, roomy and comfortable. The entertainment (Shows) were spectacular. Vegas quality. Best I have ever seen on a cruise and we've been on quite a few ships. Bad Points: The entertainment all over the ship shut down around 12-12:30. Not much for late night, night life. Our dining experience was the worst ever. We were parked at a small table for four next to the service station where all the dirty plates are brought so every time I turned my head I saw plates and heard nothing but clanging dishes throughout the night. Our waiter was the most rude, inept person around. We had to ask for Iced Tea and coffee and never once did we get refills unless we asked another table's waiter to help us. Our food was sub par and the options were limited. We did not come back for 3 nights and ate at the buffet.The buffet was ok and had a few more options but the food was not spectacular. Everything was laid out in such a confusing way that you missed half of the options available. When we went back to the dining room for lobster night.We were so frustrated that we left before dessert . My spa experience was frustrating as well. I booked a 55 min hot stone massage. I calculated my massage time at about 35 min total. There were some good and bad points and honestly we had an amazing time. The shows were worth enduring the dinner disaster and quite fairly had we had another waiter at a different spot in the dining room we may have had a much better experience.

We Gave it a try...May return after improvements

MSC Divina Cruise Review by spclkrn

7 people found this helpful
Trip Details
  • Sail Date: May 2016
  • Destination: Caribbean
  • Cabin Type: Balcony Stateroom – Fantastica
We chose this cruise primarily for the itinerary and price. We were celebrating our anniversary and our granddaughter's high school graduation. My 87 yr old mom was with us as well. I was a bit concerned after reading the reviews about the food and service but thought it only fair to test it ourselves. POINT 1: Believe what people say about the food!!! Will discuss later.

Good Points: The ship is enormous, beautiful and well maintained. The main lobbies, bathrooms, entertainment areas and cabins are very well appointed. The rooms (we had balconies) were very nice, roomy and comfortable.

The entertainment (Shows) were spectacular. Vegas quality. Best I have ever seen on a cruise and we've been on quite a few ships.

Bad Points: The entertainment all over the ship shut down around 12-12:30. Not much for late night, night life.

Our dining experience was the worst ever. We were parked at a small table for four next to the service station where all the dirty plates are brought so every time I turned my head I saw plates and heard nothing but clanging dishes throughout the night. Our waiter was the most rude, inept person around. We had to ask for Iced Tea and coffee and never once did we get refills unless we asked another table's waiter to help us. Our food was sub par and the options were limited. We did not come back for 3 nights and ate at the buffet.The buffet was ok and had a few more options but the food was not spectacular. Everything was laid out in such a confusing way that you missed half of the options available. When we went back to the dining room for lobster night.We were so frustrated that we left before dessert .

My spa experience was frustrating as well. I booked a 55 min hot stone massage. I calculated my massage time at about 35 min total.

There were some good and bad points and honestly we had an amazing time. The shows were worth enduring the dinner disaster and quite fairly had we had another waiter at a different spot in the dining room we may have had a much better experience.
spclkrn’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
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Fitness & Recreation
Service
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Cabin Review

Balcony Stateroom – Fantastica
Cabin B2 12157
Beautiful, comfy
Cupido Deck Inside Cabins, Balcony Cabins

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