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This cruise was chosen for the route and destinations/ports visited along the way. Just days prior to sailing we were informed that one of those destinations was to be bypassed. Too late to cancel and book on another cruise - or in fact, do anything about it at all. The reason given by Princess Cruises was problems with the ship and it was unable to travel at the necessary speed to meet the destination time at Yorkey's Knob. A likely story !!!! If there was an issue with the boat it should have been fixed, not make all the passengers pay by denying them a visit to one of the most anticipated destinations. The compensation of $100 added to everyone's cruise account was a damned insult. Win/win for Princess Cruises as the "compensation" had to be spent on board. The ship's lifts were another issue. At no time during the cruise were all of the lifts working. Our shower delivered lukewarm water for the duration of the cruise although the water in the basin was hot. Go figure. Please, please have some English speaking person do the announcements and the destination info talks. How on earth can people be engaged in the conversation if they can't understand what is being said - and in such a monotone voice as well. Disaster. For us, the embarkation process was smooth and reasonably efficient but disembarking at every port was an absolute nightmare. Admittedly in Broome the wharf was under renovation so it was slow going but added to that was lack of good organisation. Also, apparently tides move unexpectedly - at least in Brisbane they do. The dining experience was hit and miss with some very nice meals and others were terrible. The buffet was quite good. On a positive note - our room A304 on Aloha Deck 11 was quiet, the air-con worked well and we were very happy with our cabin lady. This much anticipated cruise on Sun Princess has left a sour taste and another Princess cruise is highly unlikely. Shame

Shame on you, Sun Princess.

Sun Princess Cruise Review by Gokkie

16 people found this helpful
Trip Details
This cruise was chosen for the route and destinations/ports visited along the way. Just days prior to sailing we were informed that one of those destinations was to be bypassed. Too late to cancel and book on another cruise - or in fact, do anything about it at all. The reason given by Princess Cruises was problems with the ship and it was unable to travel at the necessary speed to meet the destination time at Yorkey's Knob. A likely story !!!! If there was an issue with the boat it should have been fixed, not make all the passengers pay by denying them a visit to one of the most anticipated destinations. The compensation of $100 added to everyone's cruise account was a damned insult. Win/win for Princess Cruises as the "compensation" had to be spent on board.

The ship's lifts were another issue. At no time during the cruise were all of the lifts working.

Our shower delivered lukewarm water for the duration of the cruise although the water in the basin was hot. Go figure.

Please, please have some English speaking person do the announcements and the destination info talks. How on earth can people be engaged in the conversation if they can't understand what is being said - and in such a monotone voice as well. Disaster.

For us, the embarkation process was smooth and reasonably efficient but disembarking at every port was an absolute nightmare. Admittedly in Broome the wharf was under renovation so it was slow going but added to that was lack of good organisation. Also, apparently tides move unexpectedly - at least in Brisbane they do.

The dining experience was hit and miss with some very nice meals and others were terrible. The buffet was quite good.

On a positive note - our room A304 on Aloha Deck 11 was quiet, the air-con worked well and we were very happy with our cabin lady.

This much anticipated cruise on Sun Princess has left a sour taste and another Princess cruise is highly unlikely. Shame
Gokkie’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
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Cabin Review

Balcony
Cabin BF A304
Happy with the room. Small but workable. Quiet and the air-con worked well.
Riviera Deck Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews